Popup not firing on blank page template

Comments

• Phil

  May 11

  Hi,

  Please update Betheme to the newest version, and check if the problem persists.

  
  

  Thanks

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• tradeart

  May 11

  Hi Phil,

  Nothing will break at all if I do that?

  Are you saying this is a known problem with the version I have? That would be super helpful information. Then I have an option to update, OR do something differently, rather than risk a day or two of chasing problems cased by updating - which is pretty common.

  I'm usually hesitant to blindly update things like this because I have a total of 5 minutes to invest for that purpose. If there is any risk of consuming more than 5 minutes of my time today, it has to wait.

  Thanks!
• Phil

  May 11

  If you worry about an update, you can always create a backup using a Duplicator plugin.

  https://wordpress.org/plugins/duplicator/

  If I recall correctly, it has already been corrected, but you have a version from 2024. Even if not for fixing, it is good to have everything up to date for security reasons.

  

  Keeping tools updated is as crucial as creating regular backups.

  
  

  Best regards

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• tradeart

  May 13

  Thanks,

  That's what I needed. Most people don't have time to risk updates every time one comes out. Especially wordpress. I could easily spend half a work day a month just navigating updates. "Wordpress" is like "Democracy". The worst website platform, except for all the others... :)

  So yes, once in a while we will do a big update and it always breaks things for days. A huge battle often requiring sweeping changes in how we do things, automate things like social media posting, etc. The tentacles are large and reach very far.

  So I appreciate your guidance, I really do. I was happy to hear that it was just a small fix on your end that I could choose to work around some other way. That's better news than no one knowing what the problem is. :)

  THanks!
• Phil

  May 13

  I am glad to hear that.

  So, after an update, everything is working correctly now?

  Can I help you with anything else?

  
  

  Best regards

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• tradeart

  May 13

  Hi Team,

  I had someone with some extra time and we use SiteGround which had an easy way to safely update and now we've done that.

  Unfortunately, the popups still don't fire from Blank Page templates.

  I've gone through the popup I needed to open from the page I'm creating and resaved it just to be safe.

  Can anyone take a look and see if there is more I can do? It might be I'm still missing something.

  Here is the page: https://digitalpower.solutions/7-day-conversion-overhaul/

  Look for the button that only says CLICK HERE. I'll leave it near the top while I work on the rest of the page.

  Here are some settings:

  

  
  

  

  
  
• tradeart

  2:55AM

  Hi Guys,

  I'm also noticing that toggles and accordions don't open for me either.

  Is this a known issue or is it just me?

  I've added both the old FAQ and the advised new Toggles to the above page and neither function.

  My troubleshooting steps so far were to remove all tracking codes, disable all plugins. Purge things like local cache and cookies, etc.

  I was unable to get them to work. Any help would be greatly appreciated.

  Thank you
• Phil

  10:00AM

  Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be .

  Notice!

  Please attach a link to this forum discussion.

  Sending incorrect or incomplete data will result in a longer response time.

  Therefore, please ensure that the data you send are complete and correct.

  Thanks

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