Albert
Albert
About
- Username
- Albert
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Comments
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No problem, happy to help! In case anyone face same issue, the problem was with 3rd party plugin, Bluehost WordPress plugin, Newfold Labs.
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Hi, 3rd party plugins are the most likely reason of such weird issues.
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If you can't even install plugins being an admin, please switch to default wp theme and check if the issue occurs.
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In such case, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a l…
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I don't understand what you're asking for. Do you want me to backup your server? Regarding the support extension, you already logged onto this forum, asked many questions and received proper support thus refund is obviously impossible.
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Our support team have responded on your private message this morning. After theme update to its latest version, everything works seamless.
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No problem, happy to help!
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No problem ;)
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We found where the problem was. Other plugins are using same sanitizing method as we do. We are planning to release update with patch in next few minutes.
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Yes, it works and we are 100% sure about that. Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the …
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Hi, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
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From what we can see, there is absolutely no links set. What I would recommend is to disable ALL 3rd party plugins (including ANY caches) as this might be the most likely reason. https://forum.muffingroup.com/betheme/uploads/843/FQNYE71F0NFC.png O…
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You're welcome! :)
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There is no need to inform us about each sent message here :) We received each message and already answered with further details. Thanks!
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You're welcome.
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Hi, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
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Hi, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
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Hi, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
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Hi, please check the following article in SR's doc https://www.sliderrevolution.com/manual/switching-and-coloring-spinners-a-k-a-pre-loaders/ where author have explained how to change spinner color.
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To enable the Yoast SEO plugin to analyze BeBuilder content, you can use the "Builder 2 SEO" option available in the builder. This option transfers the BeBuilder content to the WordPress content area. However, this requires manual action o…
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We thought some CSS might be cropping the images, so we asked for the URL. However, from what I can see, the thumbnail is being generated in that size with the cropping already applied. This is not typical behavior for WordPress or BeTheme. The imag…
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Hi, it's not allowed in Nested Wraps due to security reasons. Query Loop itself creates virtual wraps and due to that fact it's not possible to nest another wraps inside.
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Why? We just built this header mockup in less than a minute within Header Builder. https://forum.muffingroup.com/betheme/uploads/284/PJ8G8OOEIFF4.png
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Hi, In such case, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach…
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Hi, I am sorry but I don't understand what you're asking for. Let me understand it better. Did you modified theme files and now you don't remember which file you have modified?
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I'm sorry to hear that you're not satisfied with your purchase, but let me address your concerns. Rest assured, BeTheme is fully compatible with Elementor and Elementor Pro. It seamlessly integrates with their functionality, ensuring that any conten…
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Hi, please disable ALL 3rd party plugins (including ANY caches on theme, server, CF side) as it's the most likely reason of such weird problems.
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Hi, we have replied with further details in private message where we provided all necessary details.
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Hey, whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses. For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register…
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To get back, or you have to use HISTORY feature in the BeBuilder (of course if you did the backup only) or you have to contact your admin/hosting provider and ask for a backup.