Albert
Albert
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- Username
- Albert
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Comments
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Hi, yes, we know about that. This will be fixed with update.
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And what's that critical error? This is the first time in my life i meet with something like that. Betheme is used by milions of users around the world and i never heard about anything like that.
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I would focus on details provided by Google https://pagespeed.web.dev/analysis/https-betaglucanpowder-co-uk/wkkwtvnztj?form_factor=mobile So, i would upload images in next gen formats like .webp and properly size images. Also, I would focus on optio…
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Hi, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
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Hi, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
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Hi, seems like it has to be cache on your end as the button is green on my side in frontend. Just checked on 3 different devices.
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Hi, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
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Hi, do you mean subheader which is built with Slider Revolution plugin?
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Hi, please switch to any default WP theme and check if checkout works or not and let me know.
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Hi, which icons are not visible exactly? As on my side everything seems to be fine and icons loads correctly. https://forum.muffingroup.com/betheme/uploads/397/CKKCNHC4UWTI.png
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What exactly doesn't change on shop page? From what I can see, there is sticky header already.
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This is VIDEO ID https://forum.muffingroup.com/betheme/uploads/181/BG6Y17M0H5YB.png Further details, you will find on https://www.easterseals.com/assets/includes/youtube-id.html
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Hi, please send link to page where you got these lines marked on the screenshot above.
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This Siteground optimizer is a garbage, outdated piece of stuff that should never be used. It brings more harm than good and we don't recommend to use it.
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Seems like you have disabled this functionality in Theme Options -> Global -> Advanced section.
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Hi, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
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Hi, can you explain, what exactly is not working? There is no message you said want to have in header and just wondering what exactly doesn't work as you didn't provided any further details.
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Yes, it does work. Just switched to CUSTOM SKIN on your site and colors in action bar has changed. As proof, I attach the screenshot below: https://forum.muffingroup.com/betheme/uploads/074/F0XWV3G0DHMW.png Everything works as it supposed to.
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Hi, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
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Unless you won't switch to parent theme, you won't know if the issue you've faced with has something to with the child theme. But it's important to check it.
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Hi, I recommend to start from updating Betheme to its most recent version as seems like you're using an older one. If this won't help, please disable all 3rd party plugins (including cache).
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Hi, please contact us via contact form on https://themeforest.net/user/muffingroup#contact as forum is not the right place for such requests.
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Hi, In case of any license issues, please contact us privately through the contact form on the right side at http://themeforest.net/user/muffingroup#contact, and we will check the reason. Please send your license code and temporary wp-admin login …
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Hi, You use a single product template. Please go to Templates in your admin panel, edit the Single product template, find the Product title element, and change the Title tag to H1. We recommend disabling Sticky for the right wrap because you do not …
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Hi, What do you mean by 'wrong main image'? We checked the product page, and the image looks fine. Please describe your problem more clearly.
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Hi, Betheme does not create /wp-content/cache folder. This may be one of your plugins or hosting tools.
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Hi, Please send us the WordPress dashboard and FTP access privately through the contact form on the right side at http://themeforest.net/user/muffingroup#contact, and we will check the reason. Notice! Please attach a link to this forum discussion. …
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We checked your site with the default WordPress theme Twenty Twenty-Three. The links don't work in Caption, as we mentioned: https://pasteboard.co/CiqgeD7EVrYU.png Additionally, you haven't updated your site for nearly a month: https://pasteboard.c…
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Hi, Please go to Theme Options > Blog & Portfolio > Featured images and adjust image sizes. After making changes in that page, go to BeTheme > Tools and use Regenerate thumbnails.
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I'm glad I could help