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Albert

Albert

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Albert
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  • @Phil This was a ghost :) It has been already sorted out on https://forum.muffingroup.com/betheme/discussion/69321/do-not-upgrade-to-27-0-x-betheme-blocks-gone-no-longer-able-to-edit-anything#latest
  • https://forum.muffingroup.com/betheme/discussion/comment/236172#Comment_236172 @stephpixels In 99.9% of cases, this ghost is called cache ;) That's why, whenever you face weird looking issue, it's always so important to: Disable all 3rd party plugi…
  • https://forum.muffingroup.com/betheme/discussion/comment/236164#Comment_236164 @stephpixels I have sent you several videos yesterday showing you that the issue you've faced has nothing to with the theme itself. The problem is on your end and like ex…
  • @TayloeMarketing If the same happening to you, we're going to explain what was the problem for @empireatm as this had nothing to with the theme, nor update to version 27. On FTP, in main folder, he created folder "luma-resources" that had …
  • https://forum.muffingroup.com/betheme/discussion/comment/236140#Comment_236140 Please follow these 3 steps and this should help you: Disable 3rd party plugins. Disable cache. Make sure you have most recent version 27.0.2 of Betheme installed.
    in BeBuilder Comment by Albert May 2023
  • https://forum.muffingroup.com/betheme/discussion/comment/236086#Comment_236086 @LizaOrlova Please send us message via contact form on https://bit.ly/3uFeP0q and we will gladly assist you. We are pretty sure this has nothing to with the update becaus…
  • This has been fixed already a while ago.
    in BeBuilder Comment by Albert March 2023
  • https://forum.muffingroup.com/betheme/discussion/comment/228634#Comment_228634 Yes, it is if you need it.
  • @markmiglionico Please drop us a message through the form on the right hand side at https://themeforest.net/user/muffingroup#contact and we'll gladly assist you.
  • Hey @markmiglionico, please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach access to the wp dashboard of si…
  • https://forum.muffingroup.com/betheme/discussion/comment/216230#Comment_216230 @frodizo Please drop us message through the form on https://themeforest.net/user/muffingroup#contact with login details and we'll gladly assist you. https://forum.muffing…
    in BeBuilder Comment by Albert June 2022
  • https://forum.muffingroup.com/betheme/discussion/comment/213203#Comment_213203 @wmsnc That's a good idea, thank you for your feedback. We will add this into one of the future updates.
    in BeBuilder Comment by Albert April 2022
  • https://forum.muffingroup.com/betheme/discussion/comment/212217#Comment_212217 @scse Please drop us a message about this through the form on the right side at https://themeforest.net/user/muffingroup#contact https://forum.muffingroup.com/betheme/di…
    in BeBuilder Comment by Albert March 2022
  • https://forum.muffingroup.com/betheme/discussion/comment/211371#Comment_211371 Thank you for the suggestion, we will consider this in future updates for sure.
    in BeBuilder Comment by Albert March 2022
  • IMPORTANT!!! Just wanted to let you know that the support for the RankMath has been added for Betheme with version 25.1.7 released on 21st of December 2021. One of our customers asked us update it as this topic was confusing for him.
  • IMPORTANT!!! Just wanted to let you know that the support for the RankMath has been added for Betheme with version 25.1.7 released on 21st of December 2021. One of our customers asked us update it as this topic was confusing for him.
  • https://forum.muffingroup.com/betheme/discussion/comment/210899#Comment_210899 All necessary information about Deprecated options, you will find in the following article https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Reg…
  • https://forum.muffingroup.com/betheme/discussion/comment/209009#Comment_209009 Can you send us further details about that through the contact form located on the right hand side at https://themeforest.net/user/muffingroup#contact ? It would be great…
  • Hey, please switch from Default to Sticky while editing header and you will find there an option to disable sticky header. https://forum.muffingroup.com/betheme/uploads/900/BK2C9K2OKIXF.png
  • I have already checked this option on few different pre-built websites with side menu and all works fine. What I recommend is, please go to Site Settings > Layout and set #Wrapper for Stretched Section Fit To option. https://forum.muffingroup.com…
  • Yes, indeed. This is an alternative so Google Fonts may load locally from the same server as website and not from Google. Font Awesome loads locally always so there is no such option.
  • Hey, if each file contains specific style of the font, then yes, you have to upload 8 different files. However, if it contains all styles in one file, then uploading one file would be enough.
  • Thank you. I will check this as soon as possible and respond with further details.
  • Please send me an access to your WP dashboard through the contact form located on the right hand side at https://themeforest.net/user/muffingroup#contact and I will record the video for you to show you that all works exactly the way it supposed to.
  • Hey, if WooCommerce related stuff does not import, it means you did not installed the WooCommerce plugin before the WooCommerce pre-built website based import.
  • Hey, purchase codes (license keys) are not included for plugins which are bundled into theme. It’s because of Themeforest license & agreements. This applies to all themes of course. However, there is no need to use this code because the plugins …
  • Hey, the error "The package could not be installed. The package contains no files.” means that you have not deregistered the website before moving. Please deregister it on both domains and register again on the new one. If this is not possible,…
  • Hi, there might be few different reasons, why you get this error and this has nothing to with the BeTheme itself. Below, we list some most probably causes: - there is not enough memory on server side and only your admin/hosting provider will be able…
  • If you don't want transparent header on mobile, please uncheck Transparent option in Betheme > Theme Options > Responsive > Header > Mobile section.
  • Hey, button colors you can easily customize in Betheme > Theme Options > Global > Buttons section.
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