Bundus
Bundus
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- Bundus
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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I was finding that the theme was pulling up the wrong templates - maybe because my permalink structure includes the categories by default? To clarify my issue, my setup has been working perfectly for 7 months, until recently. Now the Single Product …
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Sent, thank you.
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Thank you! I looked everywhere, and couldn't find that setting.
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I have investigated and it has been fixed. You should be able to access now.
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Sent again, via contact form.
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Which one? The FTP or the Administrator login?
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My administrator set all the permissions as laid out in the article you provided, and this did not solve the problem. The original issue persists.
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I passed your feedback on to my Server Admin . . . he is unsure of what you mean by 'Catalogs'. Can you please be more specific?
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The credentials are correct. I tested them myself. If you disable passive reply, it will work.
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Sent, via contact form.
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We do not have an FTP server on that machine. Is there an alternative to this?
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That is the expected behaviour, and I received the same message when I logged in using those credentials after setting them up. Once I verified the login via email, I had no problem. I'm realizing that this may not work after all. I will send new c…
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They are correct, but I received a verification email from my website regarding suspicious activity around the time of this post - which is 3am in my local time. If you are able to try again sometime in the next 10 hours, I can verify your access. O…
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Sent, thank you.
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Apologies - this is my first time logging a support request. I checked and the site is properly configured. There was a blocked loading mixed active content error being thrown by one of the ads on the page, but I fixed it and it didn't resolve my is…