DebsWebs
DebsWebs
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Where can I find my purchase code?Comments
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Hi I apologize for the delay. I had some computer issues and was not able to work on this. I have followed the tutorial for customizing my fonts, but they are still not working. In fact, now they are not even showing up correctly in the Slider edi…
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I have checked with my hosting company and they flushed the cache on the server, but the default font is still showing up every where except on my computer. It doesn't matter what browser I test in on my computer, the correct font displays. But ever…
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I don't have a specific cache plugin installed. I'm not sure if one of the plugins that does something else might be cacheing my content. How would I know if I have cache on the server? Would I need to contact my hosting company for that? I haven't …
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Hi Phil, The font was set up in the globals section for my slider. However, when I checked, the file was no longer in my media library...I'm not sure what happened with that or why it was still showing up in my browser...maybe it was chached? Anywa…
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Thank you so much!!! I love quick, easy fixes!!! Quick question though. Did you not see the font that I chose for the word Custom? In your screen shot it looks like it is defaulting to a standard font. It should look like this...Do you have someth…
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Here is a screenshot. It's on the second slide of my homepage slider. The screenshot shows the teal color that I want to change. https://forum.muffingroup.com/betheme/uploads/943/BHGTQTQN31KH.png
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Thank you so much! That fixed the issue! I thought I had tried that, but I must not have saved it when I set it to that.
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Hi, I hope this thread is still open. I have another website with this same issue. I have fixed the problem with the menu and logo appearing above the slider. However, when I scroll down the page, the header acts like a sticky header and the logo a…
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OK. Thanks so much. Maybe I'll just use png files instead. I really appreciate your help with this!!
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No, I have not been able to resolve this issue. When you look at them in the "mobile" layout on a computer, they look great. But when you look at them on the actual mobile device they are tiny. I have attached a screenshot from my phone. I…
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Thank you for the information about the wraps stretching. I will try that to see if it helps. I currently have all three of the items in one wrap. I have used the image width option in the Style tab. I set the width of the icon wrapper to 100% and t…
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Oh my goodness! There are so many options to choose (which is a good thing), but it's easy to lose track of what's been set for each item!! Thank you so much!!
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I don't have a cacheing plugin installed, but that was the first thing I checked. I have cleared the cache on my browser and tried a new browser. I will send the dashboard access now. Thanks.
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OK. Thank you. I will let my client know. Thanks for your help.
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Update. I also have noticed that it loops 5 or 6 times on my computer and then stops looping.
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Thank you for the update. My client reports that the logos are still not looping. They play through one time and then stop.
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Great!!! Thank you so much.
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Thank you so much! I have changed out those images. They are now pngs. It’s very weird because they have been on the site for a couple of weeks and just now caused a problem. I am still getting this error message on some of my sections. Some of the…
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I'm so sorry. I will try again.
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Well, now it appears that some sort of error is affecting my whole site. It is not displaying correctly and it shows that there is a critical error on the site.
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So I changed it to use Montserrat, and now it is displaying as expected. Thank you so much. I had never heard that MacOS or iOS don't support Arial. Thank you for your help!!
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Thank you. And I apologize for the delay getting back to you regarding this issue. I have done all of the things suggested in the troubleshooting guide to no avail. The text in the Slider is still a serif font when I have specified an san-serif font…
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Just a quick update. After refreshing the page a couple of times the backgrounds went missing again. I have just copied the CSS code for each wrap and pasted the corrected code into the CSS section at the bottom of the page and it seems to be workin…
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Thank you. I have done what you did and so far it seems to work. Although I also got it to work for a while after moving the gradient location slider to 1 or to 99 rather than 0 and 100. But after a few page refreshes, it reverted back to no backgro…
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This is how I entered the colors for the gradient. I used the BuBuilder color gradient background option. The % sign does not show up with the hex code for the color. So, I need to know how to remove the % sign. Do I just need to copy the CSS code a…
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Thank you so much! To fix this, am I just going to need to copy the corrected CSS and paste it in the CSS section at the bottom of the page or is there a better way to correct this error? It’s weird that it’s only adding the percentage sign to some …
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Thank you so much! That is so weird! Yet another setting that I have not touched. I appreciate your help getting this fixed.
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Hi, Sorry about the delay. Life got busy. The page with the problem is: https://www.debswebsdesign.com/wordpress-website-portfolio/ As you can see in the attached screenshot, the page content is overlapping the footer content. The other portfolio…
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Thank you! That fixed the display problem. Is that a new setting? It is not something that I have ever touched on any of the portfolio pages. And why would it be correct on some of them and incorrect on others? I have a new problem now. The Website …
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I am back. I am still not able to view the various portfolios. Here's what I've tried. Disabled all plugins Disabled child theme Updated all plugins, theme and WordPress installations Updated php version Cleared Cache and reloaded browser