Pablo
Pablo
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- Pablo
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Comments
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What do you mean by 'not installed correctly' ?Is there another error message, or what do you exactly see while instaling the update?thanks
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But, this version is not coming from us, version which is coming from us is an WPBakery Page Builder, not Visual Composer.https://prnt.sc/udgq00 Please, make a backup with this plugin first:https://wordpress.org/plugins/duplicator/ Then, please remo…
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I do not quite understand to be honest.As I see, it looks fine now, even if I deleted whole CSS code coming from Theme Options > Custom CSS & JS > CSS and CSS, WP CSS, and Jetpack CSS. The buttons are green (as set in Theme Options > Gl…
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As I said earlier, we do not have anything in common with license keys, which means, that we do not handle with anything related to purchasing our theme - this is themeforest/envato work. If you have some further questions, feel free to ask. Thanks
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Hello @sydneywriter,Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
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Hello @blueturnaround,What is your issue, can you explain it once more?Also, please scroll down while editing the website, we resolved an issue of one of our customers, where the muffin builder was on the bottom of the website Thanks
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Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the one…
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Well, we do not help with the theme files customizations, and anyone did not ask about it earlier.If you are familiar with basics of coding, you should surely take a look at the muffin-options directory. There is more clear solution, attach this CSS…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello,That's most common because of the same color of the text in the button and background color on hover. If you have the latest version of the betheme, then you can change the color of buttons in our new button builder, right in the Theme Options…
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Hello,We do not help with customizing the theme files, but surely, you should take a look at the files which are responsible of the post types which are using the Muffin Builder. Take a look into the functions directory which is in main directory of…
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Well, we are not sure how this slider was made, but surely you should look at these documentations: https://www.themepunch.com/slider-revolution/size-position/ Be known with the "Layer Align" option, it should be set to "Scene", …
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Glad to hear that :)If you have some other questions, feel free to ask. Greetings
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We are not sure when it will be released, we have a lot of work right now, but surely, the multilingual option for the header builder will be in the future. I provided that ticket to the developers team, they noted it out.We are really grateful for …
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We are not sure, but please, turn off one by one, and check which one is making that issue.If you would be so kind, at told us, which one it was, we would be grateful ;) Thanks
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Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
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Hello,If you lost it, then we cannot help at all, because it's gone right now - but betheme was not the source of the problem, the most common issue is not-enough server resources, or network issues while updating the theme options. I suggest you, t…
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Hello,Can you disable all of the plugins (leave the Elementor turned on only), clear the cache and check, if the issue still exists?Also, send us a link to your website. thanks
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Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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It was inserted in the settings of the WPML, exactly the language switcher.https://prnt.sc/udhuo3 I removed it already.thanks
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Can you disable the plugins which are responsible of minifying and caching the website?Right now, I'm not able to look at the CSS code :( thanks
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Hello,Can you disable all of the plugins, clear the cache of the browser and check, if the issue still exists?thanks
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Well, the public_html or httpdocs are basic directories of the hostings - in this case, you should contact your hosting provider and ask him about it.I think, that your main directory is public_html, but please, confirm that with your hosting provid…
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Sorry, but we do not handle with the license keys, everything related to distributing our theme is on envato/themeforest side. We are really glad that you helped us, thanks a lot! ;)Greetings, Muffin Group Team
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You can download the latest version (and all of the available updates) in the BeTheme > Install Pluginshttps://prnt.sc/ud24e5 The 6.3 version is available to download and use ;)Thanks
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Hello,That's because of the header type that you use.Actually, it's set to be "Transparent", which mean, that it does not have any height applied in the css code. If you want to make it work right, please change your header type to "C…
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Hello,Can you check, if it works fine when all of your plugins are disabled?Also, is your WP, BeTheme and all of the plugins up to date? Thanks
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Hello,This CSS code will remove the border around the featured image:.image_frame{border:unset !important;} About the format of featured image, please change the size of the image to these, which will fit for your images, you can do that in theme …
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Purchase codes (license keys) are not included for plugins which are bundled into the theme. It’s because of Themeforest license & agreements. This applies to all themes of course. However, there is no need to use this code because the plugins a…
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Hello,It's working correctly, the layout of the shop is set that way.Please go to the Theme Options > Blog, Portfolio & Shop > Shop, there you will be able to find the dropdown with layouts available in woocommerce.https://prnt.sc/ucykv8 t…