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Pablo

Pablo

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Pablo
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  • Hello, You just have to increase the line-height CSS property. https://forum.muffingroup.com/betheme/uploads/381/AQF9QZWDJ7W7.png Thanks
  • Hello, This is really advanced layout which will require the logo to be on absolute position applied with margins, it will be nearly not possible to explain how to achieve that header type. But, we discussed it and soon this type of header will be a…
  • Hello, We do not have the CTRL-ALT-SPACE accessibility provided in theme, we have only combinations of TAB and SHIFT, sometimes its ENTER too, but in plans we plan to abandon ENTER functionality. As I assume, you just need to have the CTRL ALT SPACE…
  • Hey, 1) Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • Hello, Can you show me on screenshot what categories in header do you mean? Sorry, I'm not sure what do you exactly mean. thanks
  • Does the other (proper working) pages are hosted on the same hosting? I mean, we didn't see that kind of issue ever and we try to find the source problem. Did you took a admin privileges from my account? I'm not able to look at it. Also, I think you…
  • You can get in touch with guys from rewrkz.com, they do that job. http://rewrkz.com/ You can also post your mail here, a lot of people is looking at the topics posted here, so maybe someone will contact you. thanks
  • Sorry, but these credentials you sent are not working. Can you resend them? But please double-check if they works. thanks
  • It's clearly made by one of your plugins, after disabling all of them (left only Woo and CF7 enabled) and it works. I suggest to start by checking the "jetpack" plugin, but I'm not sure if this can be source, because after enabling all of …
  • It looks like the payment works, because I lost 10 pounds from my bank account. https://forum.muffingroup.com/betheme/uploads/794/P2CGSPRW9TJE.png I already set the refund, waiting for my money back, I selected the manual refund, so you have to acce…
  • Hello, This is the "Photo 2" type of layout of blog. Please go to the Theme Options -> Blog & Portfolio -> Blog https://forum.muffingroup.com/betheme/uploads/003/IPISFTHVG9VC.png Thanks
  • A I see, your theme is not up to date, if you can, please update it. 1) The problem is related to the Header height, please decrease it to smaller value, see the screens: https://forum.muffingroup.com/betheme/uploads/002/UYOLL4PWZD55.png This value …
    in Header Comment by Pablo September 2022
  • The "Lobster" problem is in queue of solving bugs tickets. I'll inform you soon what we will be done with that problem, for now just do not use the "Default" value, set the font you want to use. thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, 1) You have to decreaase the logo height, please go to Theme Options -> General -> Logo 2) I suggest to use MP4 video instead of the youtube, we never use the youtube loaded videos on the slider. Please, take a look at the documentation…
    in Header Comment by Pablo September 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
  • I assume the problem is related to the same issue as in your topic here: https://forum.muffingroup.com/betheme/discussion/65050/menu-page-header-no-longer-showing-after-theme-update#latest You cannot use the Footer from Elementor and Header from Be…
  • Hello, If you use the Footer Builder from Elementor, then you have to use the Header from them too. This is default for their plugin and we are not able to bypass it in any way. I do not know how it could work for you earlier (if you were using Head…
  • I tried to change that with simple CSS, but it's not possible, the links gets out of the screen to make them fit. Please, use the new Header Builder, you are able to build mega menus too, which are much powerful than our old mega menu feature. http…
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
  • Hello, We do not help with the JS codes at all, but please use the .attr() insteaad of .prop() https://api.jquery.com/attr/ Thanks
  • Unfortunately not. The package with keyboard access for new header builder is taken by team responsible of bonding theme versions. I'll send a quick reminder in this topic when it will get released. thanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
  • It's all depends on the license, but usually, yes. If you do not see the image you are looking for, then probably its made by us and it's free to use. thanks
  • This is old Header Builder, new header builder templates are in Templates -> Header https://forum.muffingroup.com/betheme/uploads/563/D6Q4SK7CYU6B.png Thanks
  • Sorry, didn't notice the question for the social icon. Do you use the Header Builder? If so, use the icon item with the smallest paddings as you can get. https://forum.muffingroup.com/betheme/uploads/162/HP6WL3HFI5C4.png If you are using the regular…
  • Hello, Do you have any cache software turned on? WP and Hosting cache should be turned off, check it for testing purposes. Recently, we encountered some problems related to that plugin and caching softwares. thanks
  • Your server configuration values are fine, it is surely not the source of the problem. Were you using the WPBakery for all of the pages? If so, please resave the page with that builder. For sure because of using that old version, some features of t…
  • Can you send us a link to your website? I'll customize for you using the CSS code. thanks
  • Please decrease the "Header height" in Theme Options -> Responsive -> Header https://forum.muffingroup.com/betheme/uploads/795/PFTYENLYCIX8.png thanks