Pablo
Pablo
About
- Username
- Pablo
- Joined
- Visits
- 4,874
- Last Active
- Roles
- Moderator
Comments
-
Just post it here, no worries. thanks
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hello, Did you use the Mask Shape for that? I mean, did you touch any of the mask shape settings there? thanks
-
Hello, Can you disable the under construction mode? Right now I cannot get into it. thanks
-
Hello, Please, turn off all of the plugins (leave woocommerce enabled only), refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
-
Hello, Does any of the elements getting imported when the 504 error appear? This pre-built website is really huge and the 120s limit can be not enough. But, we can bypass it by importing things one by one, see the screen: https://forum.muffingroup.c…
-
Hello Normal, The size of that element is hardcoded in the theme, it cannot be changed using the theme, it has to be changed in the theme-functions.php files, as you mentioned. If you want to use bigger images, just use the basic "Slider" …
-
Hello, Please click that "Slide button", to show the whole page on full resolution of your screen. https://forum.muffingroup.com/betheme/uploads/938/9USFAPLDGDC6.png It's all due the difference of the width of screen, this is normal behavi…
-
Hello, Please use the "Split Shop" header instead of the "Split menu" https://forum.muffingroup.com/betheme/uploads/605/2KOZOR1J7103.png thanks
-
Hello, You will find it in the Theme Options -> Pages -> Under Construction https://forum.muffingroup.com/betheme/uploads/108/9KHEO3GGJHJX.png thanks
-
Hello, The only way to achieve that is by modifying the theme files, which is sadly not supported by us. Remember to use the Child Theme when making any modifications, it will prevent from losing all of the changes while updating the theme. Please c…
-
Hello, The header background can be changed only by using custom CSS code, but if you wish to change the logo on mobile, please go to the Theme Options -> Responsive -> General https://forum.muffingroup.com/betheme/uploads/102/KJP3A8YVC0AL.png…
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Also, please share with us your link to website. Thanks
-
Well, I just inspected the element and found the proper div container, rest of it is just a basic css code for changing background color. What CSS propery did you use previously, that it removed the order button, display:none? thanks
-
Sorry, but the password you provided is not correct, we cannot entry into the page using that password. Did you change it to other password? thanks
-
Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
-
Hello, 1) Please follow that topic, it will help you: https://www.youtube.com/watch?v=BTM2LjgdDQI 2) Sorry, I do not understand at all, you just want to insert the image (banner) on mobile only, right? 3) Please use this CSS code: @media (max-width:…
-
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
-
1) Can you check if that slide does change font when using other theme, like 2021 or 2022? I think it's more Revolution Slider issue than BeTheme 2) You have to decrease the size of the images in woocommerce here are instructions for changing them:…
-
Hello, I'm not sure if I understand correctly. If you want to set different menu for single page only, then you can select it from the dropdown menu while editing the page. https://forum.muffingroup.com/betheme/uploads/321/30VRB631LBRP.png To know …
-
Can you send us an FTP access too? We have to do a deeper investigation. thanks
-
BeTheme does not have the product category tag inserted in the template. You would have to create the custom template for each category and insert it using one of the items for text of BeBuilder. See the tutorial: https://support.muffingroup.com/vid…
-
We'll take a deeper investigation about this problem, for now please use the workaround I told you previosly. It could take some time, because right now, I'm not able to recreate the problem - still looking. Thanks
-
Hello, Did you provide the height for the SVG logo in the Theme Options -> Global -> Logo? https://forum.muffingroup.com/betheme/uploads/846/HY6IV6MDSXDX.png thanks
-
Hello, 1, 2) Only by CSS, the option from theme options will disable it for both, blog and single post. 3) Please head to the Theme Options -> Global -> Image Frame, there you can select other effect, or disable it completely. https://forum.mu…
-
I'm not able to recreate it, can you create some kind of video for me, step by step what to do? thanks
-
But, the position of the button is defined by you in the custom layout as aa builder item, you did not see it in the builder? thanks
-
Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
-
Hello, There is no option like that in Betheme, sadly. The only way to do that is completely disabling the responsive option which is not a good idea. thanks
-
Hello, We'll discuss it with the team and give you a response. Right now we have to end our primary target which is header builder. thanks