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Pablo

Pablo

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Pablo
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  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
    in shop page Comment by Pablo February 2023
  • Hello, Please be sure that wp address and site address are the same, see the tutorial: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ thanks
  • If you have some further questions, feel free to ask. thanks
  • Sorry, I'm not sure if the problem is solved, is it? Thanks
  • Hello, The update with updated files of woo will be released very soon :) thanks
  • Hello, Just edit the template of header and switch the mode to "Sticky", there you will be able to edit that. https://forum.muffingroup.com/betheme/uploads/157/AFNYVYMBT2BH.png thanks
  • It should be labeled on the right of the title of product data. Please scroll up and set it as on my screenshot: https://forum.muffingroup.com/betheme/uploads/817/ZAFOXCSL3ZB0.png Also, leave the WooCommerce enabled only (as a plugin), disable all …
  • Hello, Please be sure that wp address and site address are the same, see the tutorial: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ thanks
  • Hello, Please be sure that wp address and site address are the same, see the tutorial: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ thanks
  • 1) Please paste that CSS code into Theme Options -> Custom CSS & JS -> CSS .image_links .link:first-of-type{display: none !important;} 3) You can edit it in the template of single product. https://forum.muffingroup.com/betheme/uploads/609/…
  • Hello, How did you translate your page, it is just another page on that woocommerce or it has some prefix or querystring at the end? For multi-lingual websites we suggest to use WPML. Thanks
  • It happen even after the duplicating the page. Can you update the theme to the latest version and check if it still happen? We do not update the theme for our clients because we are not sure if you do not have any customization of the theme in the …
  • The problem was with the theme code, they appear as part of "Pagination" which is not desired effect of the "Shop" item, it will be fixed in the next update. Also, we had to change your permalinks to other because our querystrin…
  • I do not see it, what do you mean? Thanks
  • Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • You can customize it in the options of the menu burger, in style tab. https://forum.muffingroup.com/betheme/uploads/738/FL0D8LB4L152.png thanks
  • It asks me for credentials to login to see the phpinfo, can you share it here? I'll remove it as soon as I'll notice it. thanks
  • It won't be possible, sadly - it would require the theme customizations. You would have to move the sidebar (right container) below the menu, to be stick with the grid. Thanks
  • Hello, You should add a comma after the name of your font in the font-family. Also, please send us a link to the page where you want to use it. thanks
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
  • 1) Tell me please how to off "view product" button from products list. You want to disable the "View Product" option only, or all of the elements? 2) And tell me why in product page in picture hover when it is in 2nd picture it i…
  • Hey, Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
  • We do not have plans about it yet, but it sounds like a good idea. Please post your suggestion in the topic below: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates thanks
  • Hello, Are you able to contact your hosting provider and ask him about logs? If there is any error message? It would be really helpful for us. thanks
  • Just add it on the bottom of the field, do not worry about it. thanks
  • Hey, Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Hello, What plugin do you use for the contact form? As I see this is some weird construction with iframe inside which is not a good solution. We really suggest to use the Contact Form 7 instead. thanks
  • Hello, Please watch the video tutorial about creating the custom shop template, it will allow you to create custom category page. https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ thanks
  • Hello, Can you explain it greater, with some screenshots if possible? - I'm not sure what you mean. Also, please attach a link to your website. thanks