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Pablo

Pablo

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Pablo
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  • Please, contact your hosting provider and ask him about increasing the master value of "max_input_vars" to min. 5000, this is the minimal requirement of betheme. Also, if it's possible, please increase the "max_input_time" master…
  • Hello, It looks like you are using the cracked version of BeTheme, the blank license-key field looks exactly like the pirated version. Please, download the latest version of the BeTheme from themeforest, remove using FTP the directory witth BeTheme …
  • Hello, Can you tell me what exactly do you want to change? Products? Change layout of all products display? If possible, attach some screenshots with explanation. thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, Please check this topic, it should help you with this problem. https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ thanks
  • As I see, by default we do not have any min or max for phone of woocommerce checkout page, it must be your modification of code or plugin. Take a look, I provided very long phone number and it pass correctly. https://forum.muffingroup.com/betheme/up…
  • Hello, Is there any error message in the console of the browser? Also, check if the WP Address and Site Adress are the same, it's explained here: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ thanks
  • Yes, of course. Remember, all changes of theme must be made on the Child Theme! thanks
  • There is no option to hide the elementor option before choosing the pre-built website, it's hardcoded. What I suggest is just remove the elementor plugin, just in case. The BeBuilder is default builder on BeTheme from beginning. Thanks
  • 1) You can use the export/import tool, of course. But, we use the duplicator plugin to move the site completely, not page by page. https://wordpress.org/plugins/duplicator/ 2) All of the themes on the Envato market are under the same license, detai…
  • Hello, The WooCommerce language string lines are based on actual, default website language, if you will set it for example to German, it will change to that language. Sorry, but our support does not include help with the theme/wordpress code modific…
  • Hello, Let me be sure, do you want to hide it completely when header is sticky? I'm not sure if I understand. thanks
  • Well, I just said to remove the cache plugin completely and disable it on the hosting side (if you use any) ? Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themefore…
  • Hello, 1) Did you solve the problem? It works fine 2) Please, explain me what do you mean by that, I do not quite understand, it does work correctly, as it should, it does not expands to the right https://forum.muffingroup.com/betheme/uploads/574/KZ…
  • Hello, These are two different portfolio styles, the one you are looking for is "Masonry Minimal" Theme Options -> Blog & Portfolio -> Portfolio https://forum.muffingroup.com/betheme/uploads/587/JCXW7ZGBCO7Q.png thanks
  • I'm not able to tell you that, because each country has his best hosting providers, I do not know any international services. But, any hosting provider which will pass these server values are good :) thanks
    in Update problem Comment by Pablo May 2022
  • I'm sorry, I didn't copy whole CSS by accident. I replaced the old code in the previous reply with the good one. Best Regards
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
  • Hello, It's the "Copyright" field, you can change that in the Footer -> General https://forum.muffingroup.com/betheme/uploads/931/1C3ZV3LZNBGL.png thanks
  • Hello, The color should be inherited from the Theme Options -> Buttons, from the "Theme" https://forum.muffingroup.com/betheme/uploads/993/FA7CY8AC7ZFU.png But, we noticed a bug related to that, we already solved it out, but it will be…
  • Hello, Can you provide the username and password for some test user? I need to check the layout you built, it will be much easier for me. thanks
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • The problem is related to the shop and templates we recently released live-template editor, which is causing that issue - it will be fixed in the next updates. For now, if you want to edit the main shop page (set in the woocommerce) which is using t…
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
  • It is not possible using the theme options, but it can be done with the CSS code. body.single-portfolio  #menu-menu li:nth-child(3) a{color:#5b5b5b !important;} Please be sure, that your menu item will be in this same menu position as now Thanks
  • Your wordpress was configured wrong, I tried to change it to https, but then the wordpress just stopped working, it looks like you did not configure your ssl certificate correctly. You have to fix it, by changing the option on your hosting settings …
  • Hello, That's because of the custom CSS code you have on your website, after removing it, everything works fine. thanks
  • Just go to the Appearance -> Themes and check, if the theme you are using is "BeTheme", not "BeTheme Child". Also, please check, if links in settings are set proper, like on this topic: https://support.muffingroup.com/faq/bebu…
  • Please paste that CSS code into Theme Options -> Custom CSS & JS -> CSS @media (min-width:768px){    .top_bar_row-first{max-width:1280px !important; margin:0 auto;}    } thanks