Pablo
Pablo
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But, that menu item is directing to that portfolio item, it means it will be highlighted (grayed out), and this is correct behave. If you want to disable it completely, please go to the Theme Options -> Colors -> Menu, change the Active Link c…
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Hello, 1) You can disable the slide bottom effect style in the Theme Options -> Global -> Image frame https://forum.muffingroup.com/betheme/uploads/679/EQZIL7JB4Z7V.png 2) All translatable string (including Read More) is available to change in…
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Hello, Is there any error message in the console of the browser? Also, did you try to check, if the same happen when all of the plugins are disabled? thanks
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Sorry, it won't be possible to achieve, this header is limited to the wrap width which is the same for all elements in it. I tried to create a custom css code, but it will require a lot of it, like reconstruction the header to behave correct on all …
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Hello, Please check this topic, it's from official documentation of Revolution Slider plugin. https://www.sliderrevolution.com/faq/add-links-to-slides-and-layers/ thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Hello, Remember, that you cannot convert the content between any of the builder, if you want to switch to other builder, you have to start creating the page content from scratch. About the Muffin Builder, just disable the elementor plugin and do a r…
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Hello, Please edit your page, then scroll down to the "Slider Revolution" dropdown and change the value of it to "-- Select --", it will remove the header you are asking for. https://forum.muffingroup.com/betheme/uploads/068/FTY3…
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Please check this video tutorial, it will show you where to get the child theme and how to set it up correctly. https://support.muffingroup.com/video-tutorials/how-to-set-up-child-theme-with-betheme/ thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
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Hello, Please edit your contact form, you should have some regex type of generator for tags (in this case number form tag generator) We support the Contact Form 7 plugin, which have this kind of generator, it's asking for it while creating the tag, …
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Hello, Simply edit the first column and change the "margin bottom" in spacing of advanced tab to 0px https://forum.muffingroup.com/betheme/uploads/746/GW9PL02RVZ26.png thanks
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1) The Intro Header image is not the featured image, you have to uploaad it in the field labeled as "Header Image" on the same page you sent, see screen: https://forum.muffingroup.com/betheme/uploads/534/54TONEZW5BL8.png 2) You have to sel…
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Hello, I already send the response to this topic, please do not open another topics if they are related to this same question, it won't make that your problem will be solved quicker. We, as the support team, work from 09:00 to 17:00 from Monday to F…
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Hello, Could be problems with not enough server specifications. It could be limited time limit or too low limit for file size which can be downloaded at once. You would have to check your php.ini file and compare the minimal requirements of betheme …
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Hello, It will require the plugin's code modification to extend that menu. Sorry, but we do not know how that plugin works and we cannot customize the plugins code, in reference to Item Support Policy http://themeforest.net/page/item_support_policy…
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If they are not able to change your master value to 5000, then only way to solve the problem is to change the hosting provider. Even if your local value is set to 5000, then it will be limted to master (it will never cross the master value) Also, e…
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The search bar by the default is inserted in the top bar right, there is no way to move it to other container without modifying the theme code which is not supported by us. But, you can use the Muffin Header Builder to create such Header, with searc…
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Hello, Can you send us a link to the page which is issued? thanks
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Hello, Did you check to click one of the theme options? As I see your link is not pointing anywhere, which can be a source of that problem. thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Also, please send us a link to your website. Thanks
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Hello, If you want to have the whole menu item clickable, please, head to the following topic: https://forum.muffingroup.com/betheme/discussion/39360/optimising-dropdowns-mobile#latest There you will find instructions on how to achieve that. Thanks
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1) The problem with the testimonial is that slider does not recalculate his size, after saving and refreshing the page the container is displaying correctly. We created the fix to solve that problem, it will be included in next update. 2) The Wordfe…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Hello, First of all, you have to fix the HTML problems of your page: https://forum.muffingroup.com/betheme/uploads/445/7NT3C83YFC95.png This is causing the problem of export/import feature. thanks
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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Hello, I do not see that anymore, even on portfolio items, did you solve the problem? If you see it, send me a link to the page where it appears. thanks