Pablo
Pablo
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- Pablo
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Comments
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Well, I tried to get into dashboard, but the credentials does not work anymore. It clearly looks that problem is related to the cache software you are using, because if you save page or do some changes on page the CSS code gets reloaded and saved on…
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Well, it's really hard to guess what it can be, I thinks it can be a subheader height/padding set in the Theme Options -> Header & Subheader -> Subheader, but I can be wrong because there is a lot of things that it could be. Can you contac…
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Yes, but this is the only available way to do that now. You can try to add the CSS Class (field is visible on the screenshot I sent in previous reply) and create CSS code which will reduce the padding for that element only, so it can look like diffe…
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Are you sure that your betheme is up to date? I cannot recreate the problem with hovering, but indeed, there was a problem with cloned element. We created a fix for that already, it will be released in next update of the theme. Thanks
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If your modifications have not been replaced (correctly set child theme prevents that), it means that structure of html changed and it could make problems for your custom code. We are not sure what you changed so help is nearly not possible - becaus…
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Hello, I tested it on my local machine and it works correctly, not like on your video. Can you tell me what plugin do you use to clone pages? We only support the one from Yoast. Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello @hql, I'm not sure where you stuck while building the menu using header builder, please explain me it greater if possible. For now, I strongly suggest to check the documentation and video about the header builder. https://support.muffingroup.c…
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Well, it looks like that your modifications are made not correctly if this happened. Can you tell me which changes you exactly made? thanks
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We keep the topics with modifications that you and other customers did, thats great because other users can easily find ready solutions. When we find a new idea for feature, we always look at the list of customer modifications, so feel free to post …
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Quick tip from me, to fast-check where the HTML issue is, remember that firefox has the HTML checker built-in (CTRL+U) and check the HTML errors you got. If you are using dark mode of browser, it will be underlined with dotted red line, with defaul…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, What you are referring to is the action button. Please go to Betheme -> Theme options -> header & subheader -> extras and change the action button. https://forum.muffingroup.com/betheme/uploads/605/SB3NS4NTPFLU.png Thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
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Hello, Can you test it with all plugins disabled? Also, please clear the cache of your brower. thanks
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Hi, Please open your website in Firefox HTML mode (CTRL+U) and check the HTML errors you got. Please fix them first, and all should be fine. Thanks!
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hello, The one you shown is built using "Intro Header" type of the single post, you can set it up in the settings while editing the post. https://forum.muffingroup.com/betheme/uploads/848/VWN4EVGJPPIR.png thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
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Hello @ljezard, Thanks for the informations, we'll surely take it into consideration, but right now, we do not have plans about preparing the theme for a memberpress plugin, for now we must end what we are currently working about. We really appricia…
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You are not able to add anything in there because of the HTML issue you made, you forgot to close the <div> opened before the <code> tag. https://forum.muffingroup.com/betheme/uploads/485/YTUGK52YPWEZ.png thanks
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We need your FTP credentials (server, username and password) to check the files of yours - send them, like you did with wordpress dashboard access, you will surely find these missing credentials on your hosting dashboard. https://en.wikipedia.org/wi…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
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Hello, I'm not sure what I can help you with, as I see you solved your problem. Is there anything else? thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
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Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third-party plugins or custom code. Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page, in t…