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Pablo

Pablo

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Pablo
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  • Did you contact your hosting provider?Some plugins are more advanced than others and they require more resources. It's just little difference, but you should ask your hosting provider about the CURL thanks
  • This is your body background color, you can change it in the Theme Options > Colors > Generalhttp://prntscr.com/oq1aiu Thanks
  • Hello,You can change this text in the Theme Options > TranslationThanks
    in love-text Comment by Pablo August 2019
  • You should use Equal Height of Wraps.The equal height of wraps is used to position elements on: top, middle or bottom in wraps. In order to achieve this you need to: 1. Edit your page, and go to the muffin builder. Edit a section and under the advan…
    in Align top Comment by Pablo August 2019
  • So, do you need some further help?Thanks
    in Post images Comment by Pablo August 2019
  • Please open your website in Firefox html mode (CTRL+U) and check html errors you got. Please fix them first and all should be fine. Thanks!
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Hello,Is your BeTheme and WP up to date?Also, is your PHP Version 7 or higher?Thanks
  • You cannot download the latest version of WPBakery (6.0.5) yet becaue we didn't upload it - that's because there is no stable version of that plugin. There is a lot of bugs, we are testing every update of WPBakery and preparing it to upload in the B…
  • Is that error appear on the "mustard-marketing" page?My console is clear all of the time, zero errors appeared. Did you solve your problem?Thanks
  • Hello,To change the Image of Subheader, please edit the page on which you want to change that image and there you'll notice the field to upload new image.http://prntscr.com/opwwsa Thanks
    in Subheader Comment by Pablo August 2019
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hello,It's a "Description" of the "Menu item".You are able to change it in the Appearance > Menushttp://prntscr.com/opwvth Remove it and it will not appear on your menu anymore. Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hello,These two lines have to be inserted separately.I mean, the <script> tag should be pasted in the end of the body tag, so please go to the Theme Options > Global > Hooks and paste it to the "Bottom" field. The <div> s…
    in code Comment by Pablo August 2019
  • You should take a look at this documentations:https://www.w3schools.com/cssref/sel_nth-child.asphttps://www.w3schools.com/css/css_colors.asp They will surely help you. Thanks
  • This is basic WordPress functionality - so please go to the Options http://prntscr.com/opwqjgand there, you will be able to turn on the "Featured Image" featurehttp://prntscr.com/opwqx7 Thanks
    in Post images Comment by Pablo August 2019
  • Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” tab http…
  • Hi, Please open your website in Firefox html mode (CTRL+U) and check html errors you got. Please fix them first and all should be fine. Thanks!
  • Hello,This behave is normal, I mean mouse-scroll is always shaking because it's not smooth, if you would test it on laptop using gestures to scroll, you'll see that it's not shaking.Our hands are tied, it's normal behavior of CSS code (parallax) To …
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • Hi, From the version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built website, the slider is imported automatically. You can also import them without installing the pre-built website. Here is a screenshot fo…
  • Hi, Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your content unless you have changed the files directly in which case we suggest using a child theme. W…
  • I'm still waiting for your login credentials.I'll reach you when we'll investigate the source of the problem.Thanks
  • Hello,1) Did you check if your server does not hold the cache?2) You mean, that you upload the WP + BeTheme on existing site which is not on the BeTheme?Thanks
  • Hello,BeTheme is made to display one column on the mobile from beginning.We do not have option to make two or three columns on RWD. You would have to edit a lot of CSS code to achieve that.Thanks
  • Did you create another menu in the Appearance > Menus?It has to be created first - Muffin Header Builder is taking all of the menus which are created in the WordPress.Thanks
  • Hello,That's not possible - you can use only one pre-built color at once.If you're using custom layouts too and you want to change the CSS code, you have to edit theme files first.Unfortunately, we do not help with the theme customizations. Also, tr…
  • Hello,It's not a theme problem - you have to contact your hosting provider because the problem is clearly related to the hosting envoirment.Your hosting provider should recognize the problem after looking at the error message.Thanks
  • Hello,If you want to change that color only on that element, you have to use the Inline Styles.https://www.codecademy.com/articles/html-inline-styles In your case, the CSS tag is color:https://www.w3schools.com/css/css_colors.asp Thanks
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