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Pablo

Pablo

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Pablo
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  • Is it, please clear the cache of your browser.http://prntscr.com/ool9zu Thanks
    in alpha list Comment by Pablo August 2019
  • Yes, we uploaded the RevSlider plugin because it got stable.The WPBakery still has a lot of problems, we cannot exactly tell when it will be updated.Check the Changelog every monday to be always up to date:https://themeforest.net/item/betheme-respon…
  • Please contact your hosting provider, ask him about increasing the PHP_Max_Input_Vars value to the 5000.After that, everything will be working fine.Thanks
  • Can you send me a link to your website?I'll check the source code and tell you what is the problem.Thanks
  • Okay, did you provide that shortcode directly into the "Custom HTML" widget? - without any additional HTML tags?Can you show me a screenshot of the content provided there?Thanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
    in Page Issue Comment by Pablo August 2019
  • Hello,Do you mean that social icons in the footer, right?In which "Widget" did you provide that shortcode? It should be the "Custom HTML" widget.Thanks
  • Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
  • Can you reach me when your website will be live?We always make the CSS codes on the customer's websites to be 100% sure that they will work.Thanks
  • So, please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Be sure that your theme is set to Parent. Also, can you contact your hosting provider and ask him about some logs? It looks like the problem w…
  • What you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, you should contact your web developer. Item Policy says: Item support does not include service…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hello,We do not support the "Direct Checkout" plugin.Can you disable it, clear the cache of your browser and check if the issue still exists?Also, send us a link to your website.Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hello,Sorry, but we do not support the "Testimonial PRO" plugin.Our policy states that we do not support third party pluginsAlso, we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the si…
  • Can you send a link to your website?I'll take a look and give you a respond.thanks
  • Use the CSS "list-style-type" property in inline-css code of that ordered list.https://www.w3schools.com/cssref/pr_list-style-type.asphttp://prntscr.com/ook0nu There is no property in CSS like "list". Apply that change as I show…
    in alpha list Comment by Pablo August 2019
  • Please contact your hosting provider and ask him about increasing your PHP_Max_Input_Vars to the 5000, then try to send that post once more - after that everything should be okay. Thanks
    in Page Issue Comment by Pablo August 2019
  • Glad to hear that you send them.I didn't get them yet, but I'll respond you as soon as I get them, with ready answers for your questions.Greetings.
  • Sure, can you send me a link to your website?It will be really helpful for us. Thanks
  • Hello,We do not have any shortcode/item to display the lists, we use the basic html code to display it because it's the most easy way. Just provide these code in the Column item. https://themes.muffingroup.com/be/theme/shortcodes/typography/#lists h…
    in alpha list Comment by Pablo August 2019
  • Hello,That's not possible - making a page for product is very different than others.Also, it's a custom post type which comes straight from the Wordpress Plugin and the structure of it, cannot be changed by the Muffin Builder. But, we made a few la…
  • Hello,I do not understand what you exactly mean.We use the English language to communicate on this forum, so please write your question again but this time in proper language.Thanks
  • Hello,I do not understand what you exactly mean.We use the English language to communicate on this forum, so please write your question again but this time in proper language.Thanks
  • Hello,Is there any error message?It will be really helpful for me - please, if there is any, upload it on the https://prnt.sc and post a link to that image here.Thanks
  • Glad that you solved it out.Is there anything else we can help you with?Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
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