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Pablo

Pablo

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Pablo
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  • Be sure that you don't have ticked on the "Top Bar with menu" option.http://prntscr.com/o3c6bmIt's in the Theme Options > Global > General Then, you will be able to change the color of menu in the Theme Options > Colors > Heade…
  • Why is it not helping you? Please explain your issue greater. It's clearly explained how to do it, step by step. The Forum Support is created to help people with bugs of our theme or to answer questions related to our theme, not to create stuff for …
  • Please turn ON the "One Page" option while editing the page.http://prntscr.com/o3clkn Thanks
    in Sticky Header Comment by Pablo June 2019
  • Hi,Please send a link to the screenshot of that error message.Upload the image on https://prnt.sc and post a link to that image in your next reply.Thanks
  • Sorry, but I do not understand what you mean by 'these featured'Please explain yourself greater.Thanks
  • You didn't send us a link to your website.Please send it in your next reply.Thanks
  • Hi,Not at all.If you'll install the pre-built website when you already installed other pre-built website, then all of your settings will be overwritten and pages cloned. We suggest you, to create the subdomain and install there wp and betheme with t…
  • Did you disable your website or link is not proper?We cannot access it.http://prntscr.com/o3b15v Can you enable it or send proper link?Thanks
  • @ttunc01 Please check, if your WP is up to date.Also, is your PHP Version 7 or higher?Thanks @ShriverGroup These login credentials you sent are not working.http://prntscr.com/o3azevPlease send them once more, but this time, test them if they work be…
  • Please send us a FTP access either.I wanted to activate the RevSlider but it broke the website, sorry about that.The FTP access will be realy helpful for us. Thanks
  • Hi,BeTheme is hard-coded to be single row on mobile, and it cannot be changed easily in the theme options.You would have to make a lot of theme files changes, but we do not provide support in this kind of modifications. We only help with minor CSS …
  • This error is not related to the theme itself.It's all about the hosting provider, he should recognize the problem by looking at the logs. Usually, it's problem with not cURL enabled, did you asked him about it?But, you can try to disable all of the…
  • Hi,All about the "numbr fields" of contact form 7 here: https://contactform7.com/number-fields/ It will explain you, how to create proper validation. Thanks
  • @MatteoViola What is your problem exactly?You're missing the slider or what?Please explain your issue greater. Thanks
  • It looks like it's coming from some third-party plugins because it does not have any columns which are coming from our theme.Please explore all of your plugins and you will find it.Thanks
  • Hi,Sorry, but you cannot change the color of only certain page.The colors depennds of what you choose in theme options. Also, you can apply the "class" (https://themes.muffingroup.com/be/theme/shortcodes/typography/#fancylink) which will b…
  • Yes, but we have to test if the problem of hamburger menu is related to your customizations.Please switch the theme ot parent and disable all of the plugins, clear the cache of your browser and check if the issue still exists. Thanks
  • Hi,Sorry, but we support only the basic Yoast SEO plugin, not the video one.You can find the list of supported plugins on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 thanks
  • Hi,I do not understand, you can download and update all of the bundled plugins easily using the BeTheme > Installed PluginsBut, your BeTheme and WP has to be up to date. If you still can't update your RevSlider, please send a link to the screensh…
    in Update Comment by Pablo June 2019
  • Hi,Your page does not have BeTheme turned on.On this forum, we provide help only with the BeTheme, not default themes like twenty nineteen. Thanks
  • Hi,That's because you provided the "divider" item as a first item on muffin builder.http://prntscr.com/o39p1z Get rid of that and everything will work fine.Thanks
  • Hi,What is your version of BeTheme?If you don't know how to check it, please send a link to your website.Thanks
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Did you provide the content on "Excerpt" field?http://prntscr.com/o39mux Thanks
  • Please paste that code into the Theme Options > Custom CSS & JS > CSSbody.single-portfolio .single-photo-wrapper{ display:none !important; } It will hide the links on the bottom on hover.Thanks
  • I can notice that everything is working fine.Did you solve it?Thanks
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muff…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hi,I see it's working now.Did you solve that problem?Thanks
  • Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you prov…
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