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Pablo

Pablo

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Pablo
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  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in problem recording theme, license Comment by Pablo June 2019
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
    in Linkedin Share button issue Comment by Pablo June 2019
  • Unfortunately, we do not support the "Polylang" plugin, so we cannot help you with this problem.You would have to contact the plugin's author or contact your web developer which will find the solution to make it in. You can find the list o…
    in Warning messages before footer section Comment by Pablo June 2019
  • Please switch the Child Theme to the Parent Theme and check if the issue still exists.Remember, to switch off all of the plugins too. Thanks
    in Image Gallery – Can´t see the Pictures in the Backend Comment by Pablo June 2019
  • Hi,In the Header Builder you should use the "Menu" item which is taking all of the menu items, so you have to translate the menu items in WPML. If you're talking about the "Button" item from Muffin Header Builder, then it's not p…
    in Header Builder: Button doesn't change on language change Comment by Pablo June 2019
  • Hi,Unfortunately, it cannot be easily achieved.BeTheme does not have this functionality and only way to do that, require theme files customizations which we do not support.We provide help only with minor CSS tweaks.Thanks
    in DROPDOWN IN CREATIVE HEADER MENU Comment by Pablo June 2019
  • Hi,You will have to move the sidebar on all of the pages on top, not only on shop pages.Paste that code into the Theme Options > Custom CSS & JS > JS jQuery(function($){ if($(window).width() < 768) $('.sidebar').insertBefore('#Cont…
    in Shop sidebar on mobile in top Comment by Pablo June 2019
  • Is your PHP Version 7 ?Also, are your BeTheme and WP up to date? Oh, send a link to your website too Thanks
    in Image Gallery – Can´t see the Pictures in the Backend Comment by Pablo June 2019
  • To display it as a "Jobs" or create another tab similar to our "Offer" feature, you would have to make a lot of changes in our theme files and wordpress files.Unfortunately, we do not support this kind of modifications, so we can…
    in Why "Offer" do not appear in the page options Comment by Pablo June 2019
  • Hi,Can you explain your problem more greater? With some screenshots if possible. I do not understand what you exactly want to achieve. Also, that link to page you sent is not working.It's redirecting me to company which want to sell that domain. Tha…
    in set height Comment by Pablo June 2019
  • That's not the default color of "Green" color template.You've made the Custom CSS code to change that and that's why it's really not visible. Please remove that CSS code and everything will be okay.http://prntscr.com/o0s01y Thanks
    in Top bar text color Comment by Pablo June 2019
  • We suggest to avoid this kind of css modifications, - the best way to do it will be managing this width or distance with wraps in Muffin Builder. But, there is example, of the proper CSS code <p style="margin-left:50px; text-align:left"…
    in Text align and padding Comment by Pablo June 2019
  • Hi,1) Is your PHP version 7?2) Is your theme and wp up to date?3) Does your user has the admin rights?4) Please disable all of the plugins, clear the cache of the browser and check if the issue still exists.Thanks
    in Cannot update WPBakery Pge Builder plugin - there is no option BeTheme -> Install plugins Comment by Pablo June 2019
  • Yes, the only way to insert other favicons is to create multisite or multiple installations.There is no possibility to do that without the theme and wordpress files customization, but unfortunately we do not provide such kind of modifications.We hel…
    in Favicon Switcher Comment by Pablo June 2019
  • Hi @Chenrygreat All requests about the refund should be sent privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact  Notice! Please attach a link to this forum discussion Thanks
    in Woocommerce Breaks my site Comment by Pablo June 2019
  • Yes, that possible.But you would have to create it as a portfolio or blog feature with the same effect. https://themes.muffingroup.com/be/theme/portfolio/masonry-flat/https://themes.muffingroup.com/be/theme/blog/masonry-tiles/ These are the only way…
    in Create a grid of images Comment by Pablo June 2019
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Icons Showing In Chrome Not Showing In Other Browsers/Mobile Comment by Pablo June 2019
  • Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
    in Content at the end of the page is omitted Comment by Pablo June 2019
  • Hi,As you can see here: http://prntscr.com/o0s90b - it's made using two columns and shortcodes.You can try to copy that and it will look like this or to make left and right wraps separately and then to manage the width of that element. Also, you can…
    in List-Box alignment Comment by Pablo June 2019
  • Hi,It looks like you're missing one of the plugins.Be sure that all requirements of the pre-built website are installed and activehttp://prntscr.com/mkgj3g Also, be sure that:1) BeTheme and WP are up to date2) Your PHP version is 7 or higher Thanks
    in Slider not appearing in demo Comment by Pablo June 2019
  • Hi,I'm not sure if you're asking about changing the style of that timeline or to push it a little bit.But, please go to the Theme Options > Global > General and change the style to "Classic"http://prntscr.com/o0s7ea Thanks
    in Timeline CSS to look like "out of the box" Comment by Pablo June 2019
  • Hi,It does not look like the function which is coming from BeTheme at all.But, please check if your WP is up to date.Also, be sure that your php version is 7 or higher.Thanks
    in None of the shortcodes are working Comment by Pablo June 2019
  • Hi,Please edit the main blog page and scroll down to the "Page Options"You'll find the "Subheader | Hide" option, turn it ON.http://prntscr.com/o0s5w3 Thanks
    in How do I hide a Title on a specific page? Comment by Pablo June 2019
  • Hi,It's working fine.I clicked it and it turned on my mail client, isn't that intentional purpose?Thanks
    in Buttons directing to email Comment by Pablo June 2019
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Countdown not working Comment by Pablo June 2019
  • It cannot be easily removed only on mobile.This is header space, which is usually used for displaying some kind of background image. To remove that from desktop and mobile, you have to turn on the Minimalist option on.It's in the Theme Options > …
    in Mobile responsive Comment by Pablo June 2019
  • Hi,If after clearing your browser cache your WP Server Environment is still showing old values, that means your hosting provider is probably changing the local value of max input vars and time limit, which does not give any effect, because the globa…
    in PHP increase not reflecting in WP Comment by Pablo June 2019
  • Hey, Please send us WordPress dashboard access and that license key privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a …
    in PURCHASE CODE ISSUE Comment by Pablo June 2019
  • Please check if your BeTheme and WP are up to date.Is your PHP Version 7 or higher? Also, disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks.
    in Updating Plugin: Layer Slider Update package not available. Comment by Pablo June 2019
  • Please, check if your PHP Version is 7 or higher.Also, please disable all of the plugins, clear the cache of your browser and check if the issue still exists. If this won't help, please send us a link to your website. Thanks
    in "Use Template" feature within Muffin Builder Comment by Pablo June 2019
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