Pablo
Pablo
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Comments
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Were they created before the WooBuilder? Also, please update your theme to the latest version, the attributes problem was fixed in 25.0.3 version. thanks
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Hello, I just disabled all of the plugins before updating and it passed, on the online instance you can now use the latest version of WPB. Thanks
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Hey, Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this f…
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The only way to do that is by editing theme files, which we sadly do not support. We do not allow to insert HTML in such fields because due to Envato's new security changes, which we have to follow. From now on, you cannot use HTML markup in most Th…
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Hello, Can you test if the same happen when all of the plugins (leave WooCommerce turned on only) are disabled? Do you use some plugin for custom attributes for woocommerce? Also, it would be grateful if you would share your link tto website. Thanks
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Hello, You can upload custom icons, but only using the "Icomoon" website, which provides app which converts icons to the proper extension, it's really common solution. More info about this feature here: https://muffingroup.com/betheme/feat…
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As I said, I cannot catch (with css) this button because he does not have any unique class or button. Look, even button at the left has the same CSS class: https://forum.muffingroup.com/betheme/uploads/784/24F4GCBZNQ8L.png Also, it looks like its co…
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We noticed a bug with a "0" value, it will be fixed in next update. For now, please, turn on the "Minimalist" option and set the "height" value to 1px, it will solve the problem. thanks
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Hello, Your menu is too wide for that grid, please extend it to bigger value in Theme Options -> Global -> General https://forum.muffingroup.com/betheme/uploads/197/6L85LU8DP1QJ.png Or decrease the menu items amount by creating a submenu. than…
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Hello, Are you sure, that your custom variation swatches are turned on? Theme Options -> Blog, Portfolio & Shop -> Shop https://forum.muffingroup.com/betheme/uploads/355/GUQ0RGP72I6N.png thanks
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Hello @gordonzhuEnvato, Please send us a link to your website. thanks
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Hello Nate, We do not have any template for building the blog author page, sadly. But it sounds like a great idea, please post your suggestion in the form which is on bottom of this page below: https://muffingroup.com/betheme/feature-voting/ thanks
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Hello, Please disable all of the plugins, clear the cache of your browser and check, if you are able to access that page again. thanks
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1) This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-…
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Don't you have any sticky posts turned on? https://forum.muffingroup.com/betheme/uploads/490/EJ9L63ZEN1H4.png They will be disable always, even when they does not fit to any category. Also, can you send me a link to your website? thanks
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You'll have to create a CSS code to do that. Do you need help with it? thanks
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Hello, Is there any error message? Does any blank page while importing appears? Can you explain greater how the issue appears? thanks
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You can use percentage value of padding for that element (column), or just make a different grid in wrap ( 1/4 - empty, 1/2 - text, 1/4 - empty) Also, you can make different section for mobile only, see the video tutorial here: https://support.muffi…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
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Hello, Can you tell me, how do you want to change the heading tag? Some of the HTML tags are getting parsed, and heading tags are one of them. thanks
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Hello, That because you have multiple sections with that ID applied. Always, there should be single ID, not multiple on the same page. Thanks
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Hello, Please paste that CSS code into Theme Options -> Custom CSS & JS -> CSS .team hr{ display:none !important; } thanks
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Are you using some plugin for custom variables? If so, please disable them completely in the Theme Options -> Blog, Portfolio & Shop -> Shop https://forum.muffingroup.com/betheme/uploads/425/6WN5G8AUD3Q6.png thanks
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About tags in new line, we do not have any plans to change that as it is for now - so please, do not worry to use this CSS code. If it will be continously asked by customers, we'll surely add this option to the theme. 2) Sorry, I through it will be…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Even with the latest update? We recently released the 25.0.3.2 which fixes that problem. Does the white screen appear again or there are some other symptoms? thanks
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Hello @michaelr39, Please check our video tutorial about installing betheme, it's really easy: https://support.muffingroup.com/video-tutorials/how-to-install-and-update-betheme/ OR: https://support.muffingroup.com/video-tutorials/how-to-install-beth…
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It won't be possible because of two things: 1) This button does not have any unique class or id which could be catched using CSS, it has the "button" class which is used for all of the buttons in wordpress. 2) Even if we could catch it wit…
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Hello, Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists. The top_bar is stuck with the class "loading", it means that some of plugin is corrupting the loading process of top_bar. thanks
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Hello, You won't be able to set the other type of colors for single page using theme options, but you can create different layout for single page and set one of our pre-built skins with colors, see screen: https://forum.muffingroup.com/betheme/uploa…