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Pablo

Pablo

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Pablo
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  • Hi,It won't appear right after setting the seo options.You have to wait few days before your meta and seo changes will be noticed by google robots.Thanks
  • Hi,Sorry, but I do not see the problem with the anchor links.Everything is working fine, did you solve it?Also, please clear the cache of your browser.Thanks
  • Hi,The link to that image is not correct.Take a look: http://prntscr.com/ntsse6 After changing that path to correct, everything will be working fine.Thanks
  • Hi,Is your WP up to date?Is your PHP Version 7 or higher? Also, please send us a link to your website.Thanks
  • Hi,Please follow all of the steps mentioned here:https://www.themepunch.com/revslider-doc/video-layers/ If you still have problem with it, please send us a link to your website.Thanks
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Glad to hear that.Is there anything else I can help you with?Thanks
  • Hi,This problem appears even on default theme (twentynineteen etc.), the problem is related with the woocommerce itself.You have to wait, until the author of the plugin will fix it.We can do nothing about it here, our hands are tied. But, you can di…
  • Hi,Yes, but only when you use our Muffin Header Builder.Check it out here:https://forum.muffingroup.com/betheme/discussion/42065/the-betheme-header-builder-plugin#latest Thanks
  • Hi, Please contact your hosting provider and check if the current PHP version on your server has CURL enabled. thanks
    in Urgent!! Comment by Pablo May 2019
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Hi,You cannot replace the action button with image.You can only link to some page. Theme Options > Header & Subheader > Extrashttp://prntscr.com/ntsl1i Remember to turn off the "Hide" option of Top Bar Right.Thanks
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • How did you clone that website? - the values are replaced with warnings.http://prntscr.com/nttaqi If you want to migrate the website, please use this plugin: https://wordpress.org/plugins/duplicator/ Is your WP up to date?Also, is your PHP Versi…
  • Sorry, but we can do nothing with this problem, our hands are tied because this problem is related to your hosting provider.A lot of our customers are downloading a lot of times every day bundled plugins, pre-built websites and it works fine. We had…
  • Sorry, but it require a lot of CSS changes and we help only with the basic css.Also, why don't you use the "Hover Box" or "Icon Box" item instead?https://themes.muffingroup.com/be/theme/shortcodes/boxes-infographics/#hoverboxhttp…
  • Hi,It's in the first section of the Muffin Builder.http://prntscr.com/ntt5iw Just edit the section with that background image and replace the image.Thanks
  • Hi,You mean that "Order Online Now" right?Please update your theme and wp to the latest version first.Is your php version 7 or higher? Also, did you try to change it with the parent theme enabled and disabled all of the plugins.Thanks
  • Hi,The "Overlay menu" has only one level, as it's described under the header type.http://prntscr.com/ntt31k Thanks
  • Yes, you were right.You have to upload the font with 'EOT' extension via the @font-face rule to make it work on IE.More about it here:https://stackoverflow.com/questions/8931224/my-custom-font-doesnt-want-to-work-in-internet-explorer You can post th…
  • Please send a login credentials here, we'll remove them as soon as we'll see it.thanks
  • Did you try to deregister that license key using that license tool I sent you before?Also, does your domain name start with letter "W"?Thanks
  • Hi,If you want to update the plugins, please do it through the BeTheme > Install Plugins.Thanks
  • 1) Please switch the theme to parent and check if the issue still exists.Also, please turn on all of the plugins and clear the cache of your browser. 2) If you are having issues with deregistering your license key, want to manage your license key o…
  • Hi,What is your problem?Please explain your issue greater.Thanks
    in LICENSE Comment by Pablo May 2019
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • We didn't get any message from you yet. Please check your mail inbox for our response, look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all required information …
  • If you are new to BeTheme, we suggest taking a look into: 1. Documentation: http://themes.muffingroup.com/betheme/documentation/#general 2. List of shortcodes and items with examples: http://themes.muffingroup.com/be/splash/ 3. Tutorial Videos: ht…
  • Hi,Please disable the under construction mode first.We cannot access your page.Thanks
  • Sorry, my fault.I through you're askin about something else. I've updated the answer above.Thanks
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