Pablo
Pablo
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- Pablo
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Comments
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Hi, What you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, you should contact your web developer. Item Policy says: Item support does not include se…
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Hi,The BeTheme Child is a version of BeTheme for customers which want to customize something in our parent files and if you customized something in woocommerce files, then it will not be updated. (overwritten)Remember, to update the parent theme to …
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Hi @graphiklinks,You cannot edit our pre-built websites with WPBakery.All of our demos are made using the Muffin Builder and it can be edited only by our builder. Also, it's not possible to convert that content in any way, because our builders are v…
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Hi,The submenu font size and family is the same as the content.To change that, you have to create the custom css code. If you don't know how to do it, please send us a link to your website.Thanks
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Hi,BeTheme Options in Appearance is very old path of our options.Right now, BeTheme options are below the "Dashboard" menu itemhttp://prntscr.com/nsp1bh Thanks
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Hi @subitstudio If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://f…
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The problem is related to your not enough php_max_input_vars value.Please contact your hosting provider and ask him about increasing that value to the 5000 or higher.After that, everything will be working fine.Thanks
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Yes, of course.This also applies to subfolder on localhost installations. thanks
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Yes, of course.If you want to remove it for whole website:Theme Options > Header & Subheader > Subheaderhttp://prntscr.com/nspfno If you want to remove it only for the certain page: Edit the page where you want to hide it and scroll down t…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hi,I do not see that problem, I tested it and I can see the hamburger menu and it's working properly.Please clear the cache of your browser.Thanks
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Hi,If you applied some changes to your website SEO or removed some pages, then you have to wait few days before they it will be gone/changed. But, to disable some pages for google robots, you have to create a sitemap.There you will be able to select…
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Hi,I do not understand at all.If you want to display another featured image on different pages for the same single post, then it's not possible.It's the basic WP functionality and to change that, you would have to modify the wordpress files which we…
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Hi,Yes, it's a mega menu.How to create it here:https://themes.muffingroup.com/betheme/documentation/#mega-menu Thanks
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Hi,It looks like you didn't end the basic configuration of WPML because it should work by default. Please, install BeTheme with the same license key on subdomain and test how it works.Also, please ask them for guidence in setting up the plugin and o…
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Hi,Please disable all of the plugins, clear the cache of the browser and try to upload the font once more.Thanks
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Hi,Remember, that if your image is smaller than declared value (in your case 300x300px), then it's not gonna change his size.It has to be always smaller/equal than original size of image. To change the size of the default WordPress gallery images, p…
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Hi,Please go to the Theme Options > Colors > Menuand change the "Active Link color"Thanks
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Hi, 1. You can import/export the page builder content with the import/export tool at the bottom of the builder, see screen: http://prntscr.com/h1emu4 2. You can use also the templates, which let you create one universal builder grids and import it …
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Hi,Unfortunately, BeTheme Muffin Header builder does not have option like that.You would have to edit plugin's file, but we do not support that. Also, you can send a suggestion in this topic: https://forum.muffingroup.com/betheme/discussion/113/your…
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Hi,Our theme is fully tested and it cannot be infected.If you downloaded theme files from other source than https://themeforest.net then please remove that copy and download from it from themeforest.Also, third party plugins can be the problem. We a…
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Hi,Please make a screenshot of the whole error message and upload it on the https://prnt.scSend us a link to that screenshot in your next reply.Thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hi,It looks like your theme is outdated.To see all of the pre-built websites, BeTheme must be up to date.So please, update your theme first. Thanks
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You can provide the link to the CDN (or just a path to the file) of the external javascript file in the Theme Options > Global > HooksWe suggest, to insert it in the "Bottom" field http://prntscr.com/nsdvfx Thanks
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Please provide full-admin rights to that account.Right now, we cannot do a lot of things. Also, can you tell us once more, what is the problem? I was on the "Clients" page (even on backend) and I do not see any problems with it.Thanks
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Hi,Is your BeTheme and WP up to date?Also, is your PHP Version 7 or higher?Thanks
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Hi,Please upload on https://prnt.sc a screenshot of the whole error message.It will be really helpful for us.Thanks
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Okay, so we deregistered it.You will be able to deregister and register it successfully now.Thanks