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Pablo

Pablo

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Pablo
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  • Hi @mkbt,Your PHP Version is too old. (5.6) Please contact your hosting provider and ask him about increasing your PHP Version to 7 or higher.After that, everything should be working fine.Thanks
  • 1) Please paste that code below into the Theme Options > Custom CSS & JS > CSS.desc .price{ display:none !important; } .summary .price{display:none !important;} 2) Sorry, but you have to edit theme files to achieve that.Unfortunately…
  • Glad to hear that.If you have some other questions, feel free to ask.Thanks
    in Widgets Comment by Pablo May 2019
  • Hi,This problem can be seen on basic "Twenty Nineteen" theme so it's not theme related problem.It's some problem which is coming straight from woocommerce. Our hands are tied right now, we all have to wait until it will be fixed by the plu…
  • Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
  • Sorry, but you have to increase the PHP Version 7.WP requires the PHP Version 7 or higher and we can do nothing more about it. Thanks
    in Widgets Comment by Pablo May 2019
  • Hi @davian Your PHP_Max_Input_Vars value is too small.Please contact your hosting provider, and ask him about increasing that value to 5000 or higher.After that, everything will be working fine. Thanks
  • Hi,Is your PHP Version 7 or higher?Is your WP and BeTheme up to date?Also, please send us a link to your website.Thanks
  • 1) If you want to remove the price in all products, you should be able to hide it with custom css.I can help you with that, but you have to send me a link to that page. 2) What do you mean "Add Cityname"? If you want to create another fie…
  • You're using some kind of non-supported plugin for menu, that's why it's not working.Theme Options settings will work only with BeTheme menu. Unfortunately, we cannot help you with centering the logo when you're using third party plugin.Our policy s…
  • Hi @CGKomm Your BeTheme version is very old - please update it first.Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your content unless you have changed t…
  • You didn't mention that you use the Multisite.In that case, you should switch the Table Prefix in Theme Options > Global > general to prefix (I've already switched it. After that, I added new content to the homepage and it works fine.Thanks
    in slider is gone Comment by Pablo May 2019
  • Hi,But this problem are not related to the betheme itself.The error source is coming straight from WP/Revolution Slider and we can do nothing about it at all. Please switch your theme to "Twenty Nineteen" or "Twenty Eighteen" and…
  • Hi,Sorry but I do not see this problem on my browser, did you solve it?Also, if not, please clear your browser cache, if this won't help please tell me, on which browser and OS do you see it?Thanks
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffing…
  • We suggest to reinstall the WP and BeTheme.All of your Content and Theme Settings are stored in the database, so if you will not overwrite your database then whole your website should be working fine then. Also, if you feel worried about your conten…
  • Hi,Please contact your hosting provider and ask him about some logs.He should recognize the problem. solve it and told you what can be the problem. It looks like the problem is related to missing permissions (probably for writing) Thanks
  • Hi,Is your PHP Version 7 or higher?Also, is your WP and BeTheme up to date?Thanks
  • Hi,Please contact your hosting provider and ask him about some logs.He should recognize the problem and told you what can be the problem.Also, please send us what he told, it will be really helpful for us.Thanks
  • Hi,Can you show me on the screenshot how did you provide the ID of video there?Thanks
  • Unfortunately, it's not possible to change the style of a website for certain elements only.It can be changed only for all of the elements on your website.Thanks
  • Hi,The "http://api.muffingroup.com/licenses/" tool is used only for deregistering license keys from old domains.Remember, that changing value in php.ini will not change it for server, only local value, so if your global is set to 5M and lo…
  • Hi,If you want to copy the structure of website (made with Muffin Builder), then it's only possible to transfer it to other website only when it's on betheme too with Import/Export tool at the bottom of the builder, see screen: http://prntscr.com/h1…
  • Hi @settepixel Please explain your problem greater, maybe the problem is related to something else but it's similar.If it's possible, attach some screenshots too.Thanks
  • Hi,For this case, you should use our "Builder > SEO" feature.More about it here:https://forum.muffingroup.com/betheme/discussion/33972/yoast-seo-and-muffin-builder-builder-seo#latest Thanks
  • Yes, of course.It's already answered.Thanks
  • You didn't send any link to your website.Please send us correct link. Thanks
  • Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” tab…
  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
    in Mobile View Comment by Pablo May 2019
  • I forgot to say, that you can attach custom css classes in the menu without touching the theme files.It's basic WP functionality, so, please go to the Appearance > Menus, turn on the "CSS Classes" in "Screen Options" http://p…
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