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Pablo

Pablo

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Pablo
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  • Please turn on the WP_Debug mode on your wordpress and get into that page (which is white when loaded), then you'll see what is the problem - send us the screenshot of that error message. How to turn WP Debug?https://codex.wordpress.org/Debugging_i…
  • As I said, you have to create/modify the Revolution Slider slide to look like this.You can attach separate sliders on every page while editing certain page.Exactly, it's in "Media" section, see screen: http://prntscr.com/np9bs5 How to star…
    in 2 questions Comment by Pablo May 2019
  • Hi,All about the Video Layers in Revolution Slider here:https://www.themepunch.com/revslider-doc/video-layers/ There is a section about looping the video.Thanks
    in Video loop Comment by Pablo May 2019
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hi,Before we'll release the updated plugin(like wpbakery) for BeTheme we have to test it if it's not in conflict with our functions or bundled plugins.Usually, it does not take a lot of time. Thanks
  • Hi,Yes, on last element, the underline (::after) is disabled by default.If you would like to enable it, please paste that code into the Theme Options > Custom CSS & JS > CSS .list_check li::after{ display:block !important; } Thanks
  • Please paste that CSS into the Theme Options > Custom CSS & JS > CSS @media (min-width:1240px){ ul.menu_left{ text-align:right !important; } ul.menu_right{ text-align:left !important; } } Thanks
  • Hi,Please go to the Theme Options > Header & Subheader > Header and switch to "ON" the "Minimalist" option.http://prntscr.com/np93m4 It will solve your problem Thanks
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Hi,You cannot change social icons to other by the theme options - it require theme files customization, but we do not support that. But, if you would like to disable it, then you can do it in the Theme Options > Blog. Portoflio & Shop > Ge…
  • Hi,Can you test if this problem still exists when you switch the theme to parent?Also, please disable all of the plugins and clear the cache of your browser. Thanks
  • Hi,Please follow all the steps featured in this video:https://www.youtube.com/watch?v=F_7CJSssE7k Thanks
  • Hi,Sorry but we do not help with theme files customizations.But, this documentation will point you how to use the Child Theme proprely.https://developer.wordpress.org/themes/advanced-topics/child-themes/ Thanks
  • Hi, What you are referring to is the action button. Please go to theme options>header&subheader>extras and change the action button. See here: http://prntscr.com/fb1egt We sometimes also add the 'BUY NOW' button as the last menu item, be s…
  • Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#la…
  • You mean that "gray" background? http://prntscr.com/npa2ah I do not understand what you mean by 'menu voices on footer'Thanks
  • Hey, Sorry but we cannot open your page. We get this error. http://prntscr.com/nk9waeAlso, we cannot take a look at your screenshots because we have to ask you for permissions.Please upload them on the https://prnt.sc I do not see the issue on the …
  • We'll take that into the consideration, thanks you for your input.If we'll change it, we'll include it in our changelog.https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048#item-description__changelog Thanks
    in Read More Comment by Pablo May 2019
  • Hi,Please paste that code below to the Theme Options > Custom CSS & JS > CSS .slider_pagination .slick-active a::after{ height:0 !important; width:0 !important; } .slider_pagination .slick-active a{ width:12px !important; height:12px …
  • To display sidebar on single post, you have to set it in the main blog page - but as I see, it's set properly. You set in global settings of sidebar (Theme Options > Sidebars), to remove every sidebar on single posts.I changed it to "Post Me…
  • You don't have "One Page" option enabled.Please enable it on every page which use Anchor Links.You can enable it while editing the pagehttp://prntscr.com/npalmo Thanks
  • Let me ask you a question.When you will post/update a page with W3 Total Cache disabled it will look great. The question is, if you will turn on the W3 Total Cache and you'll get into that page (which was saved with W3 Total Cache disabled) will it …
  • What do you mean by the "red box" ?Can you explain it greater?Thanks
  • Hi,Be sure that you created the Revolution Slider background video properly.Follow all steps mentioned in this documentation:https://www.themepunch.com/revslider-doc/video-layers/ Thanks
  • Hi,These login credentials you sent are not working.Please send them once more, but this time, test them before you send them.http://prntscr.com/nparj7Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Glad to hear that.Is there anything else I can help you with?Thanks
  • Hi,You can recreate it using the column item.In this item, you can insert HTML code so you can create your own structure there.Of course, attach the image as a background of that column with "cover" size. Thanks
  • Please turn on the WP_Debug mode on your wordpress and get into that page, then you'll see what is the problem - the best solution will be sending us the screenshot of that error message. How to turn WP Debug?https://codex.wordpress.org/Debugging_in…
  • You would have to add additional meta viewport in the meta of your website, which require theme files customizations. Unfortunately, we do not support such kind of modifications.It will help you:https://stackoverflow.com/questions/2989263/disable-au…
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