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Pablo

Pablo

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Pablo
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  • Hi,There is a lot of modifications of theme files, which we do not support.But, probably your menu does not have place to fit and that's why it's pushed down.Also, your logo is too big. But as Can I see, there is a lot of modifications because trans…
    in responsive Comment by Pablo May 2019
  • Did you customize anything in the theme files?Also, please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
  • Hi,Did you upload the "Sticky Logo" in Theme Options > Responsive > Generalhttp://prntscr.com/noe2sp Thanks
  • The WPBakery changed the structure of their code a little bit and we had to include that change in our theme.It will gonna be fixed in the next update of BeTheme (which will be released on Monday).Thanks
  • The problem is related to your custom plugins.After disabling all of them the "Activate Mega Menu" option appearedhttp://prntscr.com/nocjz1 After enabling just essential plugins it works too, so as I said earlier the problem is related to …
  • Hi @pisco Your PHP Max Input Vars value is too small.Please contact your hosting provider and ask him about increasing that value to 5000 or higher.After that, everything should be okay.Thanks
  • Give it some time or test it on another device.I tested it on my phone and it displayed the image while sending the https://amuara.com Thanks
  • Hi,The pre-built websites are possible to download only by the BeTheme > Pre-Built websites, it cannot be uploaded through the FTP. What are the error messages? Can you show me them on screenshot?Upload the screenshot on https://prnt.sc and post …
  • The clients slider is made to display as much items as it's possible in grid - in the theme options you can set only the autoplay speed of that slider. We do not help with the theme modifications, so we can't help you with that. If you would like to…
  • Hi,If you're using the Column item to insert HTML code with <video> tag, then just apply that attribute in that tag.Like here:https://codepen.io/hay/pen/xERaVB Thanks
  • You can migrate all old https links to http using that plugin I sent you before: http://muffingroup.com/plugins/mfn-migrate-cb.zipThanks
  • Hi,Of course, use the "Button" item from Muffin Builderhttp://prntscr.com/nodb1h Change the "Link | Target" to "Lightbox" and provide the whole link for youtube video (not the youtu.be).Thanks
    in POPUP VIDEO Comment by Pablo May 2019
  • Hi,These login credentials you sent are not working.Please send them once more, but this time test them before you send them.Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you …
  • Hi,On this forum, we communicate using the English language.The problem is, we do not understand what you're trying to tell us.So, please write your question/problem again, but in English. Thanks
  • Your PHP_Max_Input_Vars value is too small.Please contact your hosting provider and ask him about increasing that value to 5000 or higher. Then, everything will be working fine.Thanks
  • Please disable the maintenance mode on your website.I have to check, where did you insert this image. I'm not sure if it's a header or subheader. Thanks
    in 2 questions Comment by Pablo May 2019
  • I do not understand what you mean, you want to switch the slider on your website or you want to use 'paid' version of RevSlider plugin which has to be bought separately?Thanks
  • All about the paddings on that website:https://developer.mozilla.org/en-US/docs/Web/CSS/padding It should explain you how it works.Thanks
    in Margin Comment by Pablo May 2019
  • Hi,If you can log in to the Envato Account with bought BeTheme, then you can download the latest version of BeTheme. Your website uses very old version of betheme, so you have to do other steps than regular 'automatic' update. Here is an instructio…
  • Hi,Yes, that's possible.But, the MAMP software is working badly with the BeTheme, that's why we suggest to use the XAMPP instead.Thanks
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffing…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
  • Unfortunately, we do not support the theme files customization, so we cannot help you with that at all.But, take a look at the "theme-shortcodes.php" file in functions directory, it should explain you how it works and how to customize it. …
    in Client Images Comment by Pablo May 2019
  • Please paste that code into the Theme Options > Custom CSS & JS > CSS .sidebar > * { margin:0 auto !important; text-align: center !important; } Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hi,It looks like the problem is related to plugins conflict.Please disable all of the plugins, clear the cache of the browser and check if the issue still exists.Thanks
  • Unfortunately, it's hardcoded in the theme.You would have to edit the HTML structure of the menu to make it changed. We cannot help you with that because we do not support theme files customization.Thanks
  • Hi, You can see that this issue is about connection timeout and the problem is not theme related. It is all about the hosting provider. He should already recognize and amend this issue by looking at the error message. Please read these related links…
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