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Pablo

Pablo

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Pablo
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  • Hi, You can see that this issue is about connection reset and the problem is not theme related. It is all about the hosting provider. He should already recognize and amend this issue by looking at the error message. Thanks
  • On which page is it?Can you send a link to that page? We have to inspect that behavior.Thanks
  • Can you send a link to your website?It does look like you removed the link. Thanks
  • Hi,Please download the latest version of BeTheme from Themeforest and then, follow all steps from this video belowhttps://www.youtube.com/watch?v=F_7CJSssE7k Thanks
  • @piscoWe didn't get any message from you yet. Please check your mail inbox for our response, look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all required inform…
  • Everything is working fine.I created the page with item and slider named "muffin test"http://servitoreas.com/mufftest And it works.If you are new to BeTheme, we suggest taking a look into: 1. Documentation: http://themes.muffingroup.com/be…
    in BeTheme Issues Comment by Pablo May 2019
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • It's visible now, probably after uploading the file (image) via FTP your cache was holded by the browser.http://prntscr.com/nobctj As you can see, it's working now fine.Thanks
  • Hi,Is your PHP version 7 or higher?Also, is your BeTheme up to date? Thanks
  • Hi,Can you upload the screenshot of that error message on https://prnt.sc ?Post the link to that screenshot in your next reply, Thanks
  • As can I see, now it's working fine - after inserting that image in Theme Options > SEORemember, that if you're using the Yoast SEO, then you should disable our SEO options http://prntscr.com/nobr1k But, you will have to configure the Yoast SEO …
  • Hi,The "Transparent" header does not have any height applied, that's why the blog title overlaps header.To fix that, you would have to turn on the subheader with applied some padding and hidden breadcrumbs and hide the title on every post …
  • Hi,Unfortunately, it's not possible to select more clients at the same time in the theme options.You would have to edit theme files, but we do not support that kind of modifications.Thanks
  • This topic will solve your problem:https://forum.muffingroup.com/betheme/discussion/39360/optimising-dropdowns-mobile#latest Thanks
    in Mobile menu Comment by Pablo May 2019
  • Hi,We were on your website and the problem is related with one of the not supported plugins.After disabling all of them, problem disappeared. Please disable all of the plugins one by one and you'll find this issued plugins(of course, get rid of him)…
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • Hi,Did you test it with all of the plugins disabled?Remember to clear your browser's cache after disabling all of the plugins.Thanks
  • Hi,Unfortunately, we didn't test that plugin with our theme.But, you can use our Mega Menu instead:https://themes.muffingroup.com/betheme/documentation/#mega-menu Thanks
  • Hi,If you have to insert the js script in the head tag, then please paste the <script src> tag in the Theme Options > SEO, in one of these fields I in screenshot showed below.http://prntscr.com/nnx6lp Thanks
  • We were on your website and I enabled the wp_debug mode, we discovered that one of the problems is old php version. Please contact your hosting provider and ask him about increasing your PHP version to 7Thanks
    in Home Page Comment by Pablo May 2019
  • Hi,The only feature we have with switching image is "Hover box"https://themes.muffingroup.com/be/theme/shortcodes/boxes-infographics/#hoverbox But, as you said, the problem is with the button code.So I suggest you to insert that "Hove…
  • Hi,Unfortunately, it's the biggest breakpoint possible to make with BeTheme.If you would like to increase that value you would have to edit the theme files, which we do not support unfortunately.Thanks
  • Hi,You have to provide full link with anchor to that element on your button url. I mean, https://yourwebsite.com/desiredPage/#target  Thanks
  • I updated the code above - It was mistake on our side.This code above will gonna work now. So, please remove the old code and copy that new I updated above.Thanks
  • Please paste that code into the Theme Options > Custom CSS & JS > CSS.menu-toggle{ display:none !important; } Thanks
    in Mobile menu Comment by Pablo May 2019
  • You could get the id using a js script which will take the src of that image and it will replace it with sourceset, but I'm not sure if thats gonna work.It's just a spontaneity idea. We suggest, to try to catch it somehow with the php and customizin…
  • 1) Please paste that CSS into the Theme Options > Custom CSS & JS > CSS table li, table td{ text-align: left !important; } 2) That link you sent is not working for me.Can you upload the screenshot on https://prnt.sc ? Thanks
  • If you didn't provide the image for open graph on both sites, then probably you inserted it while creating the single post (http://prntscr.com/nnwbxu) or by other seo tool (Do you use Yoast SEO ?) We strongly suggest, to upload the image to preview …
  • Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Header Image Comment by Pablo May 2019
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