Pablo
Pablo
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- Pablo
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Comments
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Hi,Unfortunately, we do not handle with the license key for BeTheme.You would have to ask Envato about the discount - they are the only one who are able to do it. Thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Can you disable all of the plugins, clear the cache of your browser and check if the issue still exists? The HTML and CSS code of these icons is fine, it looks like the problem of plugins or hosting.To be sure, you should contact your hosting provid…
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And I do not see any blank spaces on your page anymore, did you solve it?If not, please send me a link to the screenshot of that blank space.Thanks
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Hi,You can find it on our splash page, exactly in the "Icon" section.https://themes.muffingroup.com/be/theme/shortcodes/typography/#icons Thanks
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Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
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Hi,Did you upload both extensions of the font? (.woff and .ttf)Is your theme and wp up to date? I uploaded this font and it works fine:http://prntscr.com/nlwiq2 Also, please disable all of the plugins, clear the cache of your browser and check if th…
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Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
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Hi,Cannot you register this license key on a new domain? - If our API tool tells you that this key is not registered anywhere then feel free to activate it on another domain. If you see some kind of error message, please send us a link to the screen…
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hi @gbp123 You can see that this issue is about connection timeout and the problem is not theme related. It is all about the hosting provider. He should already recognize and amend this issue by looking at the error message. Please read these rela…
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Hi,As you can see, the problem is related to blocked connection to our API.In this case our hands are tied - this can be resolved only by hosting provider. So please, contact your hosting provider and show him this error message, after looking at th…
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Hi,Of course you can do it, but it will require some work - I mean:- Create new menu in Appearance > Menus and apply it as "Social Menu Top"http://prntscr.com/nlwdfj - Get into the WPML and apply the language switcher to that menuhttp:/…
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Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
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Hi,I do not understand the question at all, can you explain it greater?You want to insert the button with link which will be redirecting to other page(provided by you), right?Thanks
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If you don't have full length of the license key then you will not be able to deregister the license key.But, try to update the theme, if it will fail, then whole license key will be displayed in the URL, so you will be able to copy and paste it in …
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Hi,Did you solve the problem? I tested it on firefox and it works fine.http://prntscr.com/nlwphb Or the problem is with the white strips on the top and bottom?Thanks
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Hi,It's possible to make it full width, but only to limitation of grid width (1920px).You can increase it in Theme Options > Global > General http://prntscr.com/nlxi67 Unfortunately, you are limited to widgets tabs of footer, it's not possibl…
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You have to turn on the Action Bar first.Theme Options > Menu & Action Bar > Action Barhttp://prntscr.com/nlj2w8 Thanks
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Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
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You can insert this item into the portfolio page, but it will display blog posts, not portfolio.Also, it's not possible to insert video in that item, it's made to display the image only. Check our other items, maybe you'll find one which will be goo…
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Hi, Your theme is way too old, it's not gonna work with the PHP 7.Please update your theme first.Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your cont…
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Hi @Bob_Designs Please enable the debug mode, then get into that issued page.The error should appear on the screen which will inform you, where the problem appears.How to turn on the debug mode: https://codex.wordpress.org/Debugging_in_WordPressThan…
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Hi,You can create the "Action Button" which will display in the menu.Theme Options > Header & Subheader > Extras Please disable the "Hide" option and fill the fields in "Action Button"http://prntscr.com/nlkedo…
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Hi, it’s because of CORS library which hasn’t been installed on your server. More details about the CORS you can read on http://enable-cors.org/server.html but we recommend to contact with your server administrator this case because he will be abl…
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Hi,Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Also, is your PHP verion 7 or higher?Thanks
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Hi, Please open your website in Firefox html mode (CTRL+U) and check html errors you got. Please fix them first and all should be fine. Thanks!
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What do you mean by "3 column" ?The Blog Teaser has two columns by default, see it here:https://themes.muffingroup.com/be/theme/shortcodes/loops/#blogteaser Thanks