Avatar

Pablo

Pablo

About

Username
Pablo
Joined
Visits
4,874
Last Active
Roles
Moderator

Comments

  • Hi, From the version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built website, the slider is imported automatically. You can also import them without installing the pre-built website. Here is a screenshot fo…
  • Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hi, Please disable all of the plugins, clear the cache of your browser and check if the issue still exists. Is your theme and wordpress up to date? Also, check if your PHP Version is 7 or higher. Thanks
    in theme error Comment by Pablo May 2019
  • Sorry, but that link does not work, again.http://prntscr.com/nkyxd7http://prntscr.com/nkyxic Please send the proper link to that page.Thanks
  • Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
  • Hi,Unfortunately, with basic BeTheme Headers that's not possible.You can have only one logo on header. But, you should try use the "Muffin Header Builder" which allows to do it.Check it here:https://forum.muffingroup.com/betheme/discussion…
  • Hi,Unfortunately, that's not possible.Image Gallery item does not have such functionality.To achieve that, you would have to edit theme and wordpress files, which unfortunately, we do not support.Thanks
  • Hi,The Sticky Header is always enabled only when you scroll down, there is no option to make it display without scrolling. Also, did you click the "Sticky" button with "Custom" mode enabled?http://prntscr.com/nkz0neThere you will…
  • Hi,Unfortunately, it's not possible to do with the "Muffin Header Builder".This effect is possible only with the "Plain" header type. Theme Options > Header & Subheader > HeaderThanks
  • The get_header() function is coming straight from the wordpress.See it here: https://developer.wordpress.org/reference/functions/get_header/As you can see the problem is related with that function, so it means, that the problem is related to the wor…
  • Hi,That's because your SSL certificate is not set correctly and you're mixing URLS (HTTP with HTTPS)Please migrate old URLs (HTTP) to HTTPS using this plugin: http://muffingroup.com/plugins/mfn-migrate-cb.zip Thanks
  • Sure, send me a link of your website when it will be ready - then I'll help you with the hover color of the items in portfolio. With these categories: when you're using the "Multiple Categories", then you have to apply the name of the chil…
  • Hi,What kind of error do you see?Please make a screenshot of that error message, upload it on https://prnt.sc and post a link to that image in your next reply.Thanks
  • I turned on the "Blank page" template and now, the header is hidden.http://prntscr.com/njholo Thanks
  • BeTheme does not have any limitation or tool which could do something like you said.I assure, that problem is on the hosting side and we can do nothing about it. Our hands are tied in that case and only way to fix it is by increasing the php_max_inp…
  • Please paste that code into the theme Options > Custom CSS & JS > CSS.header-transparent #Top_bar:not(.is-sticky) .container{ background:transparent !important; } Thanks
  • No, you don't have to buy the license for the theme again.It's like with the Netflix subscription, you have to renew it every 6 months. Thanks
  • Hi,I do not understand your first question, can you explain?https://prnt.sc/njhv9e Unfortunately, BeTheme does not have functionality to create float sidebar.But, you can use the sidebar as an item from Muffin Builder.After creating and including wi…
  • Olease turn on the "Blank Page" template while you edit that page.http://prntscr.com/njdz9g It will be available to change on the right sidebar of page. Thanks
  • Hi,Please disable all of the plugins(leave the Revolution Slider enabled only) and clear the cache of your browser, then check if the issue still exists.Thanks
  • Hi,Turn on the "Fixed" type of header.Theme Options > Header & Subheader > Header http://prntscr.com/njihk1 This is the only "Fixed" header we got, all other header types does have the sticky header while scrolling.Tha…
  • Hi,All header types are available in the Theme Options > Header & Subheader > HeaderIf you want to add icons into menu item, then you have to provide <i class="icon-name"></i> before the menu item name.Icons here: htt…
    in menu Comment by Pablo May 2019
  • Can you disable the under construction mode?I'll make that CSS for you.Thanks
  • I disabled all of your plugins and it started to work.You have to turn off one by one and find the plugin which make that problem.Thanks
  • Can you send a link to your website and a link to the screenshot of that element? I'm not sure what do you have exactly in common.Thanks
  • Sure it can be hidden.Please paste that code into the Theme Options > Custom CSS & JS > CSS .fixed-nav .photo{ display:none !important; } Thanks
  • Hi,Please tick on the "Top Bar with menu" in trasparent section http://prntscr.com/njh3av It's in the Theme Options > Global > GeneralThanks
  • 1) That tool I used show real max_input_vars value and it's not 10000 but 1000.Please contact your hosting provider about increasing that value because changing it in php.ini won't do anything. It has to be changed in server configuration by the hos…
  • It reaches the Time Limit declared in PHP settings.The problem is related with the hosting, not theme - you should contact your hosting provider and ask him about this problem.It looks like your hosting is downloading the plugin, but the downloading…
    in Plugin updates Comment by Pablo May 2019
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.