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Pablo

Pablo

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Pablo
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  • Hi,You should use a "Equal height of wraps"The equal height of wraps is used to position elements on: top, middle or bottom in wraps. In order to achieve this you need to: 1. Edit your page, and go to the muffin builder. Edit a section and…
    in Photo sizes Comment by Pablo April 2019
  • Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
  • Hi,You have to contact the Envato stuff to achieve that.We do not handle with the license keys or envato accounts.Thanks
  • Hi,This margins are actually paddings which are declared by you in column item.To remove that, you would have to hide that section for mobile and create another one which will be displayed only on mobile. You can set it up in the section settings, a…
  • Hi,It's not possible yet.For now, the mobile breakpoint is static and it cannot be changed in the plugins settings.To change that, you would have to edit theme files, which we do not support. Thanks
  • Hi,Our Theme offer translating a lot of strings, but only globally.Theme Options > Translate If you would like to have multilingual website, then you have to use plugin like WPMLThanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • Hi,You can change this text in the Theme Options > SEO, exactly in "SEO Fields" sectionshttp://prntscr.com/nilq3c Thanks
  • Hi, all of the themes on the envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product, so you can use any pre-built website you desire or mix them but you cannot use the th…
    in Theme Comment by Pablo April 2019
  • Hi,We updated the Child Theme files in recent update.To fix these errors, you have to find and replace the 'mfn_opts_show()' to 'echo mfn_opts_get()' in files which were modified (in the child theme files of course) After that, everything should be …
    in Home Page Comment by Pablo April 2019
  • Unfortunately, it's hard to say what can be the problem.The Revolution Slider is very big plugin and it can be anything. I suggest to create new slider which will be the same as old, but this time make a backup right after creating it.Thanks
  • I can see, that your BeTheme version is still old (13).Please update your theme to the latest version as I told you in previous post. If this error appear on the latest version, then I'll check what can be the problem.Thanks
  • Hi,Please update some screenshots on https://prnt.sc and post them in your next reply.I do not see the issue to be honest.Thanks
  • Did you test it with only Visual Composer plugin turned on?Also, is your PHP Version 7 with the latest BeTheme installed?Thanks
  • You don't have to whitelist us right now, we found the problem.As Bryan said in previous post this is most likely caused by the hosting nginx settings. We found this topic on the Wordpress Guttenberg github page:https://github.com/WordPress/gutenber…
  • You're right, that solved it.But it's not related to the misconfiguration of Child Theme, so I enabled the debug mode of WP, then after few savings I got banned again. Can you disable this "banning" software (probably cloudflare) for our i…
  • Hi,We updated the Child Theme files in recent update.To fix these errors, you have to find and replace the 'mfn_opts_show()' to 'echo mfn_opts_get()' in files which were modified (in the child theme files of course) After that, everything should be …
  • Open your website in HTML mode (CTRL + U on Firefox) and you'll notice the HTML tags in red color, that means there is a problem with your HTML structure. See screen, it's source of your website:http://prntscr.com/niamlc Thanks
  • Sorry, but we are not able to connect to your FTP server.It's always freezing on this step:http://prntscr.com/ni8ylw - then it's timeouting after 20-30 seconds. Can you contact hosting provider and ask him about this problem? He should be able to so…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • That space is coming straight from inline-css, which is set by you in first section.See screenshot: http://prntscr.com/ni8lgg After removing that top padding from inline style, the text will be pushed up.Thanks
    in white space Comment by Pablo April 2019
  • We tested it on standard WP theme named "twentynineteen" (see screen:http://prntscr.com/ni8khs) and it works, you can add the WPML language switcher by default: http://prntscr.com/ni8kuu The "Appearance > Menus" has nothing i…
  • Please send your admin login credentials and ftp access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this …
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Unfortunately, that's not possible with the "Blog Teaser" item.This item was created to display the images only, not video - as I said earlier, the video featured image will work only on the Main Blog Page or in the "Blog" item o…
    in Read More Comment by Pablo April 2019
  • Hi,Is your default language of website set to German?It should automatically switch to translated version of WPBakery. Of course, not all of them will be translated, only these which translation were provided by the plugin's author.Thanks
  • Hi,These features you're asking has font color hardcoded in the theme files, but we're able to change it with some additional custom css code below.Paste it to the Theme Options > Custom CSS & JS > CSS.sliding_box h4{ color:black !importa…
  • Please post your suggestion here:https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latestWe always appriciate all of the customer's ideas.Thanks
  • Hi,What do you mean by 'drop-up' menu? The menu which display menu to top instead of bottom? It's not possible, it's managed by javascript and to change that, you would have to modify the theme files.If I misunderstood you, please explain your ques…
  • Unfortunately, it's not possible to autoplay the video with sound.The autoplay function is disabled on most of the modern browsers these days. You can only autoplay videos without sound. This is blocked by the browser and we cannot help you with thi…
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