Support Center Visit Demo License manager Buy @ envato
Avatar

Pablo

Pablo

About

Username
Pablo
Joined
Visits
4,874
Last Active
Roles
Moderator

Comments

  • It looks like not all of your images does not have equal sizes.You can resize them of course, to change the size of the images used in portfolio/blog, please navigate to theme options>blog,portfolio&shop>featured image Notice! Remember to…
    in Portfolio page - various questions Comment by Pablo April 2019
  • Hi,Unfortunately, BeTheme does not have such functionality.To do that, you have to create the jQuery script which after the content loades, script clicks at the popup button and display the contact form. We do not help with JS/jQuery scripts, we pro…
    in Contact popup always open? Comment by Pablo April 2019
  • Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion and your l…
    in does not update Comment by Pablo April 2019
  • Hi,Can you enable this header style?We have to inspect what could be the problem with that menu bar below.Thanks
    in Header Style Comment by Pablo April 2019
  • Hi,Automatic updates came with the version 20 and higher.You have to update your theme manually. Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your cont…
    in Updating older version to latest Comment by Pablo April 2019
  • Hi,Is your php version 7 or higher?Did you test it with all of the plugins disabled? (and cleared the cache after disabling the plugins?)Is your BeTheme and WordPress up to date?Thanks
    in php error instead of custom 404 page Comment by Pablo April 2019
  • Unfortunately, no.All of the pre-built websites(like plugins) can be downloaded only using the BeTheme > pre-built websites.We do not have any tool/script/website when all of them could be downloaded. If you have some further questions, feel free…
    in Error 500 or fatal error Comment by Pablo April 2019
  • Hi, Yes, but only with the custom CSS. You have to apply the CSS class in "Custom Classes" http://prntscr.com/n6s46w Then, you will be able to change that, by providing the changes in Theme Options > Custom CSS & JS > CSS If yo…
    in fancy link Comment by Pablo April 2019
  • 1) It means, that one of your custom css codes is making that problem.Please find issued code and get rid of it. 2) Did you disable all of the plugins and test it - almost 99% of problems with builder are related with the third-party plugins.Are you…
    in Settings not visible with Theme Options? Comment by Pablo April 2019
  • I asked you about the domain name, not the username. Please tell me, what is your domain name? Thanks
    in problem with http://api.muffingroup.com/licenses/ Comment by Pablo April 2019
  • Hi,Sorry, but the template of that contact form is not created correctly.I suggest, to create it from scratch. Create just simple contact form, without any decorations.Then, make all of the decorations (like borders, text above the form) using the M…
    in CONTACT FORM 7 NOT RESPONSIVE WITH BETHEME Comment by Pablo April 2019
  • Hi,You can change the homepage in the Settings > Readinghttp://prntscr.com/n6rskgThanks
    in The default page is not home page Comment by Pablo April 2019
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in Need to de-register and re-register license Comment by Pablo April 2019
  • @mkatalenic Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in When trying to change page it does nothing just says Saving... Comment by Pablo April 2019
  • Hi,It's not possible to replace the logo to text on mobile.All you can do is replace the logo image on mobile. Theme Options > Responsive > Generalhttp://prntscr.com/n6ssc6 Thanks
    in Replace logo with text on mobile/tablet Comment by Pablo April 2019
  • You would have to install another WordPress+BeTheme on the subdomain - of course, you can use the same license key because you can register unlimited subdomains with one license key, as long as the main domain is registered under the same key.Thanks
    in Import single portfolio layouts only Comment by Pablo April 2019
  • 1) I could do it with the background color, but you'll not be able to change the background color for other buttons.Do you want to stay with the solution as I sent you in previous reply? 2) By 'call-out' you mean to change the color of hover color o…
    in button opacity Comment by Pablo April 2019
  • Hi,Do you use the Child Theme?Also, is your theme up to date?Thanks
    in When editing a page then clicking "Update", it goes to 404 page every time, changes not saved Comment by Pablo April 2019
  • 1) Paste that code below into the Theme Options > Custom CSS & JS > CSSbody.home #Top_bar{ background:transparent !important; box-shadow: unset !important; } 2) Sorry, but I do not understand.I tested it on mobile and everything works…
    in betheme split menu Comment by Pablo April 2019
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Description should be closed by visting the product Comment by Pablo April 2019
  • 1) I do not see the action bar, you have to enable it first - then I'll be able to customize it.2) The problem is related with your logo, take a look how big is it on mobilehttp://prntscr.com/n6t172It's inherit the height of the logo, that's why the…
    in how to add social icon in the header with the menu and not in sliding top Comment by Pablo April 2019
  • All of the problems are coming from the cloudflare.Google fonts which comes from our theme are always loading from https:// connection, even if your page is http://Also, do not use any cache/minify plugins, it could make such problems too. Please, d…
    in Google Fonts not being served over HTTPS Error Comment by Pablo April 2019
  • I do not see the "achievements" text on your website.But, if you want to make the text on the middle create properly, then, we suggest to make separate wrap for the "Column" item (both 1/1) and set the "text-align" to c…
    in At iPhone appearance we cut off text Comment by Pablo April 2019
  • Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
    in Plugins won't install BeTheme? Comment by Pablo April 2019
  • The problem was related with the separator of the post title and site name, and it was the " | " sign which was set in the Yoast SEO. http://prntscr.com/n6tbtn I changed it to "-" and everything works fine. We'll fix that behavi…
    in Re: *Some* Blog Post Share Links are Broken Comment by Pablo April 2019
  • Hi,Unfortunately, it's not possible.It's hardcoded in the theme. To change that, you would have to change the HTML structure of our theme which require theme files customization.We do not provide support for theme files modifications.Thanks
    in Home page section "Header_wrapper" need change to "home" Comment by Pablo April 2019
  • Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
    in disappearing builder items - after save page Comment by Pablo April 2019
  • We were on your website and the problem is related to your php_max_input_vars value - it's too small. Please contact your hosting provider and ask him, about increasing this value to 5000 or higher. After changing it, everything will be working fine…
    in Visual Composer wont save updates. Comment by Pablo April 2019
  • We were on your website, and the problem is related to that Iframe with "3d showcase." https://scenavr.com/ibs-2/ We cloned your website and moved that iframe to separate section, after turning off the visibility of that section everythin…
    in Link jumps to middle of the page Comment by Pablo April 2019
  • It's the only way to display widget in the content of the page - we do not have other workaround. Did you try it?Thanks
    in Widgets Comment by Pablo April 2019
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.