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Pablo

Pablo

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Pablo
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  • I do not see it anyway, even on first second. May I ask you about the resolution that you use? Also, what kind of browser do you use? thanks
  • Please try to use this CSS: @media (max-width:768px){  #Subheader{    padding: 50px 0px !important;  }  #Subheader h1{    font-size: 32px !important;  } } Thanks
  • Hello, Can you send me a link to your website? I have to check your page source code. Thanks
    in Error Comment by Pablo August 2021
  • Well, it's a third-party script, so we are not able to help you with issues related to that script, because we simply do not know how it's built. But, surely, all of the JS scripts should be inserted in the Theme Options -> Custom CSS & JS -…
  • Hello, You should be sure, that your mail header field is the same as in official documentation of Contact Form 7 plugin: https://contactform7.com/configuration-errors/invalid-mail-header/ We did not change anything in the core of that plugin. Than…
  • Well, the problem is related to the "Page Options" when are 'rolled up', they are getting the class from wordpress which disable our introduction popup for new muffin builder. We'll fix it ASAP with next update of BeTheme, for now if you w…
  • Hello, Please go to the Theme Options -> Blog, Portfolio & Shop -> Shop, and be sure, that these tree options are not ticked on. https://forum.muffingroup.com/betheme/uploads/506/40BNWJ0PP7UD.png They should be not enabled, like on screens…
  • Please paste that CSS code into Theme Options -> Custom CSS & JS -> CSS .wp-caption-text{display: none !important;} Thanks
  • Hi, Please open your website in Firefox HTML mode (CTRL+U) and check the HTML errors you got. Please fix them first, and all should be fine. Thanks!
  • Hello, Is this "Widgets Panel" is a extension of the Elementor plugin or it's bundled with elementor? I'm not sure which exactly element you mean. Thanks
  • Well, you have to wait for the form support response, this issue cannot be resolved by forum support. It requires access to the database of license keys, which I do not have priviledges. Best Regards, Muffin Group
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
  • Hello, You should create the single section to do that, if you won't create different paddings, then it will be in the same line. Also, you can create separate look for mobile only, check the video: https://support.muffingroup.com/video-tutorials/se…
  • Can you show me on the screen I sent you, because I do not see it. Please, disable all of the plugins (leave RevSlider turned on only), clear the cache and check, if the issue still exists. Also, did you try to check it when you are not logged in t…
  • Hello, Sorry, but we do not provide support for third-party codes (snippets), we do not help with the theme code customization or extending it. But, with today update (25) we provided the WooBuilder where you can build the category pages as you want…
  • Hello, These pages are completely different, in 'projekt-stahl' page, you are using the Revolution Slider, that's why it's adapts different than 'anarbeitungen', where you use the basic subheader functionality. You can solve that in two ways: 1) Use…
  • Hello, There is a problem with one of your plugins (you have a massive collection of them), because after disabling all of them, the header looks correctly, logo is on far left and menu on right. https://forum.muffingroup.com/betheme/uploads/524/B1…
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • Hello @cambiumdigital, Did you try to disable all of the plugins, clear the cache of the browser and check, if the issue still exists? Also, is your WP and BeTheme up to date? thanks
  • Hello, Can you tell me what is the "manufacturer Jameda" ? I'm not sure what it can be. thanks
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • Hello, Please paste that CSS code into Theme Options -> Custom CSS & JS -> CSS .wpcf7-form .column{ text-align: center } .wpcf7-form .ajax-loader{ display: none !important; } Thanks
  • Hello, All settings related to the Footer are in the Theme Options -> Footer, see the documentation: https://support.muffingroup.com/documentation/theme-options-footer/ If you would like to change the content of footer, please go to the Appearanc…
  • Hello, Sadly, BeTheme does not have the "Horizontal scroll" feature, but it sound like good idea. Please send us that suggestion on the bottom of that page: https://muffingroup.com/betheme/feature-voting/ Thanks
  • Hello, Well, you can solve it in two ways: 1) Use FTP: Just connect via FTP into your server, and insert the BeTheme unzipped package inside the themes directory of wordpress. 2) Contact hosting provider: This problem can be solved by the h…
  • Hello, 1,2) Sadly, but BeTheme does not have functionality to add the time near date or tags after pots, also, we do not know any plugin which could do that. If you would like to see it, please send us a suggestion on the bottom of that page: https:…
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
  • Hello, Are you able to send us a link to your website? It will be much easier for me to locate the place, where it can be changed. Thanks
  • Hello, We do not have any item or shortcode which would render the content of the PDF file, so all you can do is insert the links inside these accordions content. If you would like to see it, please send us a suggestion on the bottom of that page: h…
  • Hello, Today, with 25.0 update of BeTheme, we included the WooCommerce products/product/catalog builder, you can now make the shop related pages look as you want ! :) https://muffingroup.com/betheme/woo-builder/ Feel free to update your theme to the…