Pablo
Pablo
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Comments
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Hi, Unfortunately, we do not have such an option in BeTheme. To make it achieve, you would have to create a JS/jQuery script which will close all opened accordions while clicking the closed accordion. We do not provide custom JS scripts. Thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Hi,You can only create a section for each device separately.Get into the "Section" settings and you'll notice the "Responsive Visibility", change that to hide it on certain devices.http://prntscr.com/mx9qrr Thanks
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Hi,Is your PHP Version 7 or higher?Also, is your WP up to date?Thanks
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The problem is related with your inline css style - exactly the padding. http://prntscr.com/mxpgm8 After removing it, everything works fine.Thanks
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Hi,As you said, this is a footer and it's normal behavior.To avoid that, you would have to use some kind of pre-loader or change the style of the footer.Theme Options.> Footer, right now, your style is "Fixed", change it to something el…
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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Can you make a screenshot of the error message?Please upload this image on https://prnt.sc and post a link to that image in your next reply.Thanks
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Hi, Please open your website in Firefox html mode (CTRL+U) and check html errors you got. Please fix them first and all should be fine. Thanks!
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffing…
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Hi,Please follow all of the steps included in this video from the second minute (2:00)https://www.youtube.com/watch?v=Njz5XX2cGSI&t=121sThanks
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Hi,I achieved this effect (http://prntscr.com/mxpz7y) by using the "Equal Height | Items in Wrap"Muffin Builder layout: http://prntscr.com/mxpzspSection settings: http://prntscr.com/mxq006 Thanks
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Hi,You should create second section only for mobile with "Full Width" option and with removed horizontal margin.Check screen:http://prntscr.com/mxq493Thanks
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Hi,Unfortunately, it's not possible to use the Muffin Builder or Muffin Page Options in the WooCommerce pages.To achieve that, you would have to edit woocommerce files, but we do not support such kind of modifications.Thanks
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Unfortunately, it's the basic wordpress page and it cannot be edited with the Muffin Builder.You have to edit wordpress file to achieve that page, but we do not provide support for this kind of modifications. Thanks
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Hi, It's not possible to lose all of the betheme settings suddenly - all of the settings and content are stored in the database, not in the files of betheme. Maybe, you had opened two pages on theme options and you were working on the first page a…
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I was on your website and I do not see this warning anymore.Please clear the cache of your browser.Thanks
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Hi,Unfortunately, it's not possible.BeTheme is made to display one row on mobile and we do not have any function to display two rows.It require theme files customization to achieve, but we do not support such kind of modifications.Thanks
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Hi,All types of header are in the Theme Options > Header & Subheader > HeaderWe cannot customize them with the CSS, because it can make a lot of responsive troubles. Of course, you can try to use our "Muffin Header Builder", it's…
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Hi, We were on your website, and this problem is not theme related. On the theme named "Twenty Nineteen" the problem persist, we also reinstalled WordPress, and it does not give any effect. You should contact your hosting provider, he shou…
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You didn't send a link to your website.Please send your login credentials once more, but this time with a link to your website.Thanks
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These steps I sent you are all I can suggest.Of course, you can customize theme files to remove the "zoom" effect, but we do not support such kind of modifications. If you have some other questions, then feel free to ask. Thanks
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Hi,All of the Theme Settings and Content of the Muffin Builder are stored in the Database, so you won't lose anything.To be 100% sure, please make a backup before reinstalling the BeTheme.We suggest to use this plugin:https://wordpress.org/plugins/d…
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Glad to hear that.Is there anything else I can help you with?Thanks
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Hi,Probably, you didn't included the changes in the functions.php file, but from 21.1.1 theme version you don't have to declare them. Just edit your Child Theme files and activate the child theme on wordpress and it will be working.So, let's try to…
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Glad to hear that.Is there anything else I can help you with?Thanks
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Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide…
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Hi,All translatable strings of the BeTheme are in the Theme Options > TranslateThere you can find the Blog & Portfolio category to translate. Thanks