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Pablo

Pablo

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Pablo
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  • Glad to hear that.Is there anything else I can help you with?Thanks
    in Button links open in target_blank instead of target_self Comment by Pablo March 2019
  • Please try to update your plugins like 3-4 times with all of the plugins disabled.You can only create a section for each device separately.Get into the "Section" settings and you'll notice the "Responsive Visibility", change that…
    in Can't Up to Date the Be Theme Comment by Pablo March 2019
  • If you deregistered your license key on website and you still see it registered on your domain at the API Tool, you should deregister it tusing the API Tool, then register it again through the dashboard on your website and try to update your plugins…
    in Error when trying to update. Comment by Pablo March 2019
  • Hi,1) Let's resolve the second and third issue first. 2,3) this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-…
    in Can't update betheme or activate plugins Layslider Wp, Revolution Slider and WPBakery Page Builder Comment by Pablo March 2019
  • 1) Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum …
    in How to Edit Attachment Pages in Galleries Comment by Pablo March 2019
  • Please create a filter on your mail from this e-mail adress which will be redirecting the mails to your main inbox. Take a look at the tutorial I sent you in the previous message, it will explain you what I mean. Thanks
    in How i move licence on ontger site? On old site this licensed not need Comment by Pablo March 2019
  • You can find it, in the Theme Options > Colors > Header, in the section named "Subheader"http://prntscr.com/mxa49i If you don't want to change all text colors in the Subheader, send a link to your website, I'll make the CSS which wil…
    in Breadcrumbs not showing in Woocommerce Comment by Pablo March 2019
  • Hi,Please disable all of the plugins(leave turned on only the Revolution Slider), clear the cache of your browser and check if the issue still exists.Thanks
    in /tinybox.class.php on line 54 Comment by Pablo March 2019
  • Hi,The secondary menu is created only for the "Split Menu" type.BeTheme does not have functionality to display secondary menu below the main menu. But, you can try our "Muffin Header Builder" plugin, which is more advanced and it…
    in Secondary menu isn't working Comment by Pablo March 2019
  • 1) Unfortunately, it's the only way to disable this effect. 2) Maybe you'll find something else on our splash page like hover-box?https://themes.muffingroup.com/be/theme/shortcodes/boxes-infographics/#hoverboxYou'll attach the image with additional …
    in Fotobox Comment by Pablo March 2019
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Wide Spacing between image and Dot Navigation in Slider (Muffin Builder) Comment by Pablo March 2019
  • If you have some other question, feel free to ask.Also, if you would like to see the menu on custom 404 page, please post your suggestion in this topic:https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latestTh…
    in 404 Error Page not Showing Menu Comment by Pablo March 2019
  • Hi,Please go to the Theme Options > Global > GeneralScroll down to the "Image Frame" section and change the "Style" to "Disable hover effect"http://prntscr.com/mx6xzg Thanks
    in Remove links from blog featured image Comment by Pablo March 2019
  • Hi,Please paste this CSS into the Theme Options > Custom CSS & JS > CSSbody.home #Top_bar{ background-image:none !important; } Thanks
    in How to remove menu background image from single page? Comment by Pablo March 2019
  • Send all required informations thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contactThanks
    in Sorry, you are not allowed to preview drafts. Comment by Pablo March 2019
  • Please deregister your license key from your website, then please go to that API I sent you in the previous message and check if the license key is still registered on your website (if it is, please deregister it through the API tool), then regis…
    in Updating BeTheme Comment by Pablo March 2019
  • You don't have to use the retina 2x plugin - it's just addon for MacOS devices.It's not possible to disable the retina.js plugin right now - as We said, it will be removed in the Friday's update.Thanks
    in Massive Problemes after Update to Betheme 21.1.1 Comment by Pablo March 2019
  • All about clearing the cache of the browser mentioned here:https://kb.iu.edu/d/ahic As Can I see, menu is working now - was It related with the plugins?Thanks
    in THIS MENU IS NOT ON MY PAGE Comment by Pablo March 2019
  • I cannot tell you in which exactly country we are working from(security reasons), but please disable it for whole European Union.Thanks
    in URGENT: Betheme CSS broke when updating to newer version Comment by Pablo March 2019
  • Hi,I tested it on Firefox and it works fine, did you fix the issue?If not, please tell me, with which social share button the problem appear and on which browser.Thanks
    in Share function on 960 Blogger is "hanging" Comment by Pablo March 2019
  • Hi,Do you want to change the strings in the Action Bar in Theme Options > Menu & Action Bar > Action Bar? If it's not working for you, please disable all of the plugins, clear the cache and check if the issue still exists.Also, please send…
    in BeTheme options not being saved Comment by Pablo March 2019
  • Hi, To display the "Breadcrumbs" on the WooCommerce pages, you have to enable them on the whole website. Get in the Theme Options> Header & Subheader > Subheader tick off the "Subheader" and "Breadcrumbs" opti…
    in Breadcrumbs not showing in Woocommerce Comment by Pablo March 2019
  • Hi,Are you using the Child Theme?If yes, please switch Theme to the Parent and check if the issue still exists. Also, do you use some security plugin such a "WordFence" ? - It's necessary to disable it while making the update.And please se…
    in After Update to 21.1.1.1: White-Screen Comment by Pablo March 2019
  • To add the PHP code into the product item, you have to edit the "WooCommerce" files.We do not provide the script customizations, but I found a video which should surely help you.https://www.youtube.com/watch?v=JHN7viKRxbQ Thanks
    in how to add whatsapp on sharebox Comment by Pablo March 2019
  • Then, hide the Top Bar Right.You can do it in the Theme Options > Header & Subheader > Extras and turn on the "Hide" option in "Top Bar Right" section.See screen:http://prntscr.com/mx7y0l Thanks
    in Removing Drop Down Menu from the Header Comment by Pablo March 2019
  • Please deregister your license key from your website, then please go to that API I sent you in the previous message and check if the license key is still registered on your website (if it is, please deregister it through the API tool), then register…
    in Error when trying to update. Comment by Pablo March 2019
  • Hi,Please get into the Appearance > Menus and remove all of the items in the menu.It should look like this:http://prntscr.com/mx7vnp Thanks
    in Removing Home button Comment by Pablo March 2019
  • Hi,Do you paste the ID of video only?It's really important, because if you copy the link there, then it's not gonna work.See screen: http://prntscr.com/mx7tyg Thanks
    in Bllog video Comment by Pablo March 2019
  • Sorry, but we cannot tell when it will be ready. I told you it would be in Friday but plans changed - we have to do some other smaller stuff related with Header Builder before that, to make that 'scroll' option working. I assume we'll make it as soo…
    in Smooth Scroll does not work using Header Builder Comment by Pablo March 2019
  • 1) As Can I see, you just inserted the simple HTML text in these pages without styling.Does the <h1> or other tags not work? 2) You will not be able to remove that, because the daily-fun page does already exists(https://www.belovedlittleone.co…
    in How to Edit Attachment Pages in Galleries Comment by Pablo March 2019
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