Pablo
Pablo
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- Pablo
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Comments
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Hi,It's not possible to get your settings/content get removed from database.Did you changed something in the database? From which version of BeTheme did you update? Below 20?Also, did you make some theme files customization?Thanks
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Hi,The Sticky Header height is possible only with the Custom CSS code.If you don't know how to do it, please send us a link to your website in your next replyThanks
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Do you need some further help?I'm not sure what you wanted to tell me.Thanks
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Hi,Unfortunately, BeTheme does not have such possibility. It requires WooCommerce files customization, but we do not support that.If you have some other questions, feel free to ask.Thanks
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It will be fixed in the next update. Thanks for the notice ;) Greetings
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hi,Is your PHP Version equal of higher than 7?Also, are all of your plugins up to date?Thanks
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Hi,Unfortunately, we do not support this plugin and it looks like you downloaded some extension to this plugin.You should contact this plugin author to fix it.Thanks
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Hi, You're using the fancy icons there, we do not support that. After changing it to simple text everything works fine. http://prntscr.com/mf8ywf We suggest using icons which are bundled with our theme. https://themes.muffingroup.com/be/theme/short…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Does this issue appear when you change your theme to the parent theme?It looks like the problem could be because of the theme files customization.Thanks
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It's the H2 tag.You can find it in the Theme Options > Fonts > Size & Stylehttp://prntscr.com/mfa0upThanks
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I was on your website, and you've made a mistake. The field 'Contact Form' is working only when you use the default Under Construction mode page. I removed it, and I placed this shortcode on this page in the 'column' item below the first section. Th…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hi,Unfortunately, BeTheme does not have this option.You have to use the Custom CSS with @media queries to achieve that.https://www.w3schools.com/css/css_rwd_mediaqueries.asp Thanks
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@PimLuiten As I can see, everything works fine.Did you solve the problem?Thanks
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Hi,I increased the width value of this item and it works fine.http://prntscr.com/mf6f9s Thanks
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3a) Is your theme and wordpress up to date?Also, please disable all of the plugins, clear the cache of your browser and check if the issue exists. 3b) Unfortunately, it's not possible.All possible styles of Copyright & Social Bar are in the The…
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Hi,Unfortunately, it's not possible.It's not possible to insert the image into the menu item. If you have some further questions, feel free to ask.Thanks
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Hi,Sorry, but this screenshot does not work.http://prntscr.com/mf4be1Please upload the screenshot on the https://prnt.sc and send a link to this page too. Also, all of the font sizes can be changed in the Theme Options > Fonts > Style & S…
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Unfortunately, our hands are tied. These values I posted above are the minimal requirements for the BeTheme. All I can suggest is changing the hosting provider or talk with them once more to increase these values. Thanks
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Hi,Is your theme up to date?Also, please disable all of the plugins, clear the cache and check if the issue still exists.Thanks
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Hi, I do not understand the question at all. The content inside it always manages the height of the column. Of course, you can apply the static value through a CSS too, but it's not a good idea. Thanks
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Glad to hear that.Is there anything else I can help you with?Thanks
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Hi, All responsive options can be found in the Theme Options > Responsive. Also, you can create sections for mobile only in Muffin Builder - edit the section (pencil on light green background) and scroll down, you'll notice the "Responsive V…
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Hi,On which browser do you notice that?Also, does this happen when all of the plugins are disabled?Thanks
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Hi,You can change it in the Theme Options > Colors > Action BarAlso, be sure that in Theme Options > Colors > General your theme skin is set to "Custom Skin"Thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…