Pablo
Pablo
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- Pablo
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Comments
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Hi,Visual Composer author renamed it to "WP Bakery Page Builder" You can install all of the bundled plugins in BeTheme > Install PluginsThanks
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Hi,If your BeTheme would be outdated, you could update it in BeTheme > Dashboardhttp://prntscr.com/mcexx7 The "update" button would be in that red rectangle.But, if you downloaded the BeTheme package from Theme Forest then you will have…
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WPBakery author does not included all of our items/functionalities of our items.We can do nothing about it, our hands are tied. If you would like to see them, you have to contact the WPBakery authors.Of course, we suggest to use the Muffin Builder.T…
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Hi,You mean the 21.0.5, not 20.0.5, right?Unfortunately, due to new envato security reasons we had to disable the html tags in places, where the basic text should be inserted.We enabled few html tags on elements like action bar, but we cannot make e…
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If you have more questions, then feel free to ask.Thanks
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All Custom CSS should be pasted in the Theme Options > Custom CSS & JS > CSS.As I see on your website, the CSS to make the 800px of width is already made. Do you need some further help?Thanks
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Hi,Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
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Hi, Be sure that this license key is not used on another website with this tool you sent in your previous reply. Also, deregister and register that license key on the new domain, if you will register it, try to update/install plugins like three time…
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Hi,Unfortunately, Action Bar does not have this field.But, you can insert the adress in the "Slogan" field, just apply the icon with the HTML code and the adress there.The <i class='icon-type'></i> tag is allowed to insert in t…
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I have to take a look on it.Can you send a link to your website in private?Send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what migh…
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Hi,Can you send me a link to the page where I can send something to the facebook?I really cannot find it, sorry about that.Thanks
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Hi, It can be problematic while installing/updating files. Usually, they are downloading large files, and your server settings allow to download files not longer than 50 seconds. If you had downloaded all of the plugins with no problem, then you don…
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Hi, Unfortunately, we do not support the third-party plugins for woocommerce. We support only the basic version. You can find the list of supported plugins on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wo…
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Hi, all of the themes on the envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product, so you can use any pre-built website you desire or mix them but you cannot use the the…
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Hi,What do you mean by "can't set" ?You don't see it or some error message appear?Please describe yourself more greater.Thanks
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Hi,All about the mouse hovers in Revolution Slider here:https://www.themepunch.com/faq/mouse-hovers-layer-content/ If you have some other questions, feel free to ask.Thanks
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Hi,I do not see this issue:http://prntscr.com/mcfcd9 Did you solve your issue?Or I just misunderstood you?Thanks
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If you have some other questions, then feel free to ask.Thanks
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Hi,I'm not sure how you made it, but I created it this way and it work:http://prntscr.com/mcfb6r I didn't customize any settings in the items.But, you have to enable the "Columns | Remove Vertical Margin" in the section editor.See screen: …
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Hi,Please go to Theme Options > Header & Subheader > Header.Change the Minimalist option to OFF or ON - probably your header is set to "Minimalist without header space".In your case, I suggest to disable it completetely.http://pr…
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Is everything working now?If yes, then is there anything else I can help you with?Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hi,Please update the BeTheme to the 21.0.5 version.It was a problem from our side and it works now fine.Thanks
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Hi @onex-wings Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a loo…
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It's not possible to display the video with "Intro Header", it's working only on default template.You have to change the "Post Format" to the "Video" too.See screen: http://prntscr.com/mc217t Also, the video will not b…
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Hi @waldemarker Please deregister and register your license key, then try to update your theme like 3-4 times.if this won't help you, please send this information privately thru the contact form which is on the right side at http://themeforest.net/…
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Hi,You cannot 'cancel' your license key.If you already deregistered your license key through the api tool or manually, then you have to register it on your dashboard on https domain.Thanks
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That's because the "Content | Remove Padding" is turned on - to disable it, edit your page and scroll down, you'll notice that option. You should turn on the Minimalist option too. If the space is still not enought, you should apply some …
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Hi,The Featured Image is not the Subheader image.You can insert the image in the subheader by editing the single post.https://prnt.sc/mc2fy9 Thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…