Pablo
Pablo
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- Pablo
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Comments
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Hi, If your global setting of the layout is "boxed", then the only way to make single page full width is creating the custom layout. Please, go to WP Dashboard > Layouts and create the new layout. http://prntscr.com/m4tnqc Then, get in…
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Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
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Hi,You cannot use the "Load More" button or Pagination while using the jQuery filtering.To make it fixed, please disable it first and change the posts per page (theme options> blog, portfolio & shop > portfolio) to the higher val…
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Hi, Please be sure that your BeTheme version is up to date. The 21.0.1 version has the bug which made the Builder >> SEO not working. The 21.0.2 version fixed it. Thanks
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Hi,Unfortunately, BeTheme does not have any option to disable the right click or disable the download images on website.You can do it by using the third-party plugin, but we cannot recommend any plugins other than the ones we support. You can find t…
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Did you solve your problem? Is there anything I can help you with?Thanks
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Hi,Your website is loading very long, I cannot even look in source code.Can you disable all of the plugins (without Visual Composer) ?Thanks
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Hi,Please go to the Theme Options > Footer and change the Copyright & Social Bar option to "Default"http://prntscr.com/m4tf8xAlso, be sure that your Social fields in Theme Options > Social are filled.Thanks
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Hi,Please paste this Custom CSS to the Theme Options > Custom CSS & JS > CSSbody.single-portfolio .single-photo-wrapper, .section-post-header{ display:none !important; } It will solve your problems. Thanks
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Hi,Icon color is the same color as the "Text | color" in Theme Options > Colors > ContentBut if you want to change the color of icon separately, then you have to use the Custom CSS.Example:i.icon-facebook-squared{ color:blue !import…
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Hi,Your screenshot is very modest, I'm not sure if this is the search field from blog or single page. Please attach a link to that page so we can check it out. Also please make sure that the page is not under maintenance before you provide us the l…
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Hi,Please go to Theme Options > Header & Subheader > ExtrasThen change the "Search" selectbox to "Hide".http://prntscr.com/m4tw56 Thanks
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Hi,Unfortunately, it cannot be changed through the BeTheme.All you can change is the content of these items. (I mean content inside the Categories, Tags and Authors). To change the filters, then you have to change the wordpress files, which we do no…
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I do not have that power to change something on your website without admin access ;) To be honest, It shouldn't work like this - I'll test it and if it works as you said - it probably gets fixed soon. Thanks
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Is there anything else I can help you with?Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hi,Unfortunately, BeTheme doesn't have option like this.If you would like to make it work like this, then you have to customize theme files, what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, …
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Hi,If you want to update your wordpress to the 5.0.2, then it's very important to update BeTheme to the newest version, because simply it will not work properly. Here is an instruction on how to update the theme: http://themes.muffingroup.com/bethem…
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I'm glad that you solve id out.Is there anything else I can help you with?Thanks
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Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
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Hi, The images of Fireplace theme have different image sizes, but in most cases its: 1122 x 550 and 1080x1080. Also, this shadow doesn't have the name, it's just made by our graphic designer. Thanks
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Hi,It's possible only with Custom CSS.If you don't know how to do it, please send me a link to this portfolio page.Thanks
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Can you update your theme to the newest version?Your theme is very old. Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your content unless you have change…
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Hi,Is your theme up to date?It's very important. Also, please read this topic:https://forum.muffingroup.com/betheme/discussion/43719/wordpress-5-0-gutenberg-and-betheme#latest Thanks
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We have to take a look on it because 'localhost' should work.If you cannot give us access to your website then our help will be limited. The only possible solution would be to copy the existing website to a temporary server so we can check it the…
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We were on your website, and we need access to your FTP too. Please send us the FTP credentials privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact Thanks
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Hi,You're using the gTranslate plugin which is not supported.We support only the "WPML" plugin. But, I managed to fix it with Custom CSS.Please paste this code into the Theme Options > Custom CSS & JS > CSS@media(min-width:1240px…
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Hi, What you are referring to is the action button. Please go to theme options>header&subheader>extras and change the action button. See here: http://prntscr.com/fb1egt We sometimes also add the 'BUY NOW' button as the last menu item, be s…
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@takannaka Please be sure that your theme is up to date.(The newest version is: 21.0.2) Then, please disable all of your plugins, clear the cache and check if the issue still exists. If it's still not working please go to your FTP, create a php file…
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Unfortunately, changing the server settings will not change anything.You have to edit theme files, but we do not support it. I suggest you, to install the Child Theme of BeTheme and then start to customizing/adding new content to BeTheme.If you won'…