Pablo
Pablo
About
- Username
- Pablo
- Joined
- Visits
- 4,874
- Last Active
- Roles
- Moderator
Comments
-
Hi, You can edit/add elements into the sidebar in the Appearance > Widgets Open your sidebar tab and add available widgets to this tab. Thanks
-
Hi,The ' Betheme Demo Data' is very old way to download the pre-built websites.Now, you have to go to BeTheme > Prebuilt websites - there you can download it. Please follow this video:https://www.youtube.com/watch?v=Njz5XX2cGSI Thanks
-
Hi, I do not see any social media icons. All I can notice is the split menu which is wrong created - you didn't select the second menu(on the right) You can assign it in Appearance > Menus and change the display location of the second menu(which …
-
Is there anything else I can help you with?Thanks
-
I cannot change the text fields to work with HTML due to Envato security instruction. As I said, it requires theme files customization right now, and we do not support that. Or did I misunderstand you? Cheers
-
As I said, it looks like you've made a mistake somewhere and that's why it's not overwriting it.Can you send me a link to your website?I'll try to create the Custom CSS.Thanks
-
Hi,You can use our "Slider" item.Please be familiar with this page, it will explain you how to use this item:https://themes.muffingroup.com/be/theme/shortcodes/content-blocks/#slider Thanks
-
Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
-
Hi,It can be disabled with Custom CSS.If you don't know how to do it, please send me a link to your website.Thanks
-
@IntaglioMarketing I'm glad you solved it out.Is there anything else I can help you with?Greetings
-
Unfortunately, I do not know which plugin is it.Please disable one by one and you will find the issued one.Also, we can support only the plugins which are on the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-mul…
-
Hi, It's not possible to insert HTML tags into Text Fields now due to new Envato security instructions: https://help.author.envato.com/hc/en-us/articles/360000481243-WordPress-Theme-Security-Requirements#h_674316188621522302914837 All of the item…
-
Hi,Do you mean the Header or the Top Bar ?Check the screen:https://i.imgur.com/9cy5kGQ.jpg - Yellow is a Top Bar- Red is a header Thanks
-
Does this happen when all of your plugins are disabled?Also, Is your theme up to date?Thanks
-
Hi, @jolef Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot help you with that.If everything works after disabling this plugin, pl…
-
Hi,Please send me a link to your website.Also, did you use the info box item or the shortcode?thanks
-
Hi,All of the <scripts> tag should be inserted before the </body> tag.Please, go to Theme Options > SEO and paste the your script into the Google | Remarketing field.https://i.imgur.com/Nc1OoQc.png And Iframe, must be inside the 'Colu…
-
Hi,The 'SMS' html protocol works only on mobile.It will not work on desktop or tablet. Try to test it on mobile.Thanks
-
Hey @cpercy517, @lukianetz Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a…
-
Hi,Please be sure that the minimalist option in Theme Options > Header & Subheader > Header is turned off.https://i.imgur.com/CVVkuN6.png Thanks
-
Hi, Sorry, but we did not test this plugin/script with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
-
If your testing website is on the localhost, then you can use it when license key is registered somewhere live.Thanks
-
@websab I'm glad that it works now.Is there anything else I can help you with?Thanks
-
Hi,Did you install all required plugins which pre-built website ask you before installation?https://i.imgur.com/YQGy6Tk.pngIt's very important to have them all installed and active. Thanks
-
If your license key is used on one domain (at the same time), then it's okay. You can use it on your client's server - there is no problem with gifting the license key. But, if you'll change the domain too many times, it could get blocked due to se…
-
Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
-
Hi,All you can do by theme options is changing the color of social icons.Theme Options > Colors > Action BarOther changes require Custom CSS. Thanks
-
@jontprice If you've noticed more of these oversights, please send here links to pages with these sliders.It will really help us.Thanks
-
Hi,Change the top value to about 35% - 40%, do not use the pixels.After it, everything should be okay.Thanks
-
Hi,Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Also, if this page is somewhere live(I noticed the localhost server), then please send me a link to this website.Thanks