Pablo
Pablo
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- Pablo
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The Jetpack plugin is usually making issues to BeTheme's features.As you said, yes, it's a compatibility problem. If you don't like our Muffin Menus, you can try our new Muffin Header Builder, it's in late beta now, but we do not see any bugs or iss…
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Hi, This is the Action Bar, if you have custom links there, it means that there is a menu assigned. Please go to Appearance > Menus. Select the menu which will have the Display Location as "Social Menu Top" https://i.imgur.com/ZXBjXeH.p…
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Hi @SerialPixels Your question is answered here: https://forum.muffingroup.com/betheme/discussion/43719/wordpress-5-0-gutenberg-and-betheme#latestThanks
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https://i.imgur.com/cCDO9mU.png Open your website with Firefox (CTRL + U to open source code), and you'll notice that your source code is issued. All red colored tags mean that somewhere there is the HTML error. Please, fix them first, and everythi…
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https://i.imgur.com/aZ2epAi.png Open your website with Firefox (CTRL + U to open source code), and you'll notice that your source code is issued. All red colored tags mean that somewhere there is the HTML error. Please, fix them first, and everythi…
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Is there anything else I can help you with?Thanks
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@ambitbrands Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to t…
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Hi,You can do it without the WPML but surely it won't be that easy as with a WPML.So, it's possible in two ways: 1) Clone your pages and translate them to English language and inserting the button to get to the other language pages. 2) Creating a su…
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Unfortunately, at this moment we do not have any fix to this. PageSpeed Insight is very restrictive tool, and it usually exaggerates the time load of the website so you shouldn't be worried about it and the score of your website. Please read this t…
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Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
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Hi,Do you mean the header or the subheader?https://i.imgur.com/uxUUK3b.png Red square shows a subheader,Yellow a header.Thanks
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The pre-built website "BeMoto" doesn't have the Revolution Slider slide. It's created with Muffin Builder. Also, we cannot provide theme files on the forum. You have to install this pre-built website again or create the subdomain, install…
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Hi, You can see that this issue is about connection timeout and the problem is not theme related. It is all about the hosting provider. He should already recognize and amend this issue by looking at the error message. Please read these related links…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Please send me a link to your website.I'll make the CSS for the feature image.Thanks
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Can you send here part where the issue appears?If you don't know where it is, please paste it all. Also, please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup…
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Hi,This is the boxed layout of website.You can change it in Theme Options > Global > Generalhttps://i.imgur.com/Xu72Z86.pngAlso, you can change the width of this layout with "Grid width". The color of background boxed layout can be c…
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Hi,Please contact your hosting provider, ask him about increasing:- PHP Max Input Vars to the 5000- PHP Time Limit to 180- PHP Memory Limit to minimum 128MB After changing it, everything will be okay.Thanks
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Hi,The 'Read More' can be changed in Theme Options > Translate > Blog, Portfoliohttps://i.imgur.com/gW13LRK.png and the 'Next/Prev page" can be changed in Theme Options > Translate > Generalhttps://i.imgur.com/uyuTCYJ.png Thanks
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Hi, From the version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built website, the slider is imported automatically. You can also import them without installing the pre-built website. Here is a screenshot f…
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Hi,BeTheme doesn't have the feature to add custom icons.If you added it by customizing theme files, then we cannot help you. Where did you insert this .svg and how?Thanks
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Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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@Asanwa88 If your theme is up to date, then the update button should appear now. We didn't update the plugin on our database, but now it is. Thanks
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Hi, all of the themes on the envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product, so you can use any pre-built website you desire or mix them but you cannot use the th…
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Hi,Please check if you didn't have turned on the "Remove Padding" option inTheme Options > Global > Advancedhttps://i.imgur.com/jsLrdNX.png It should be turned off.Thanks
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Can you tell me which pre-built website is it?Thanks
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Hi,Please go to Theme Options > SEOAdd/Change the Meta | Description and Meta | Keywordshttps://i.imgur.com/nCfvDKC.png Thanks
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@marcelduplessis Did you test it with disabled all of the plugins?Cheers
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Hi,I do not understand at all.Do you want to change the background of the masonry block, right? You can change this color in Theme Options > Colors > Contenthttps://i.imgur.com/hn9SHmr.pngThanks