Pablo
Pablo
About
- Username
- Pablo
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Comments
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Hi, Please contact your hosting provider and check if the current PHP version on your server has CURL enabled. thanks
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Hey @magenta-opus, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use…
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Please upload your screenshots on the https://prnt.sc and post a link to this screenshot here.Thanks
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@marcelduplessis The console on your website says that your API Key is not provided.Please check if your key is correct and please disable all of the plugins, clear the cache of your browser and check if the issue still exists.https://i.imgur.com/3n…
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Hi,Please compress your images used on the website.We cannot do a lot with CSS files because they are already compressed to their smallest version.PageSpeed Insight is very restrictive tool, and it usually exaggerates the time load of the website so…
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Amount of these items is very small, nearly equal to three or four.As I remember, tab item does have the "ID". But, almost all of the items has the class parameter and I suggest you to use it for customizations. Thanks
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Can you send me a link to the portfolio page?Thanks
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Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
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Hi, 1) Do you mean the featured image on the single portfolio item page? It can be disabled with CSS only. 2) Isn't the "Title" option turned off working? http://prntscr.com/ltfkqq Theme Options > Blog, Portfolio & Shop > Portfo…
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Hi, If you use the "Full Width" layout, then your footer will be automatically Full Width. The layout of the page can be changed in Theme Options > Global > General http://prntscr.com/ltfj8u Thanks
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Hi, @yashjain Can you send me a link to your website?I'll make it for you.Thanks
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Hi, You can use the "Default Template" and it will allow you to use the Muffin Builder and Comments at the same time. Thanks
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Please paste this code into Theme Options > Custom CSS & JS > CSS.fixed-nav .date{ display:none !important; } Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
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Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
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Hi,Unfortunately, the column item doesn't have such possibility.If you want to have Visual Text Editor, then please use a "Visual Editor" item from Muffin Builder.Thanks
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Hi, You can use our shortcodes in the sidebar. Just insert the "Custom HTML" widget and paste there our shortcode. http://prntscr.com/ltfas7 The whole list of shortcodes are here: https://themes.muffingroup.com/be/splash/ In the menu tab n…
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Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
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Hi,Please disable all of the plugins(leave turned on only the WPBakery), clear the cache of your browser and check again if the issue exists.Thanks
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Unfortunately, there is no option to download them manually. All files from the pre-built websites are downloading straight from the server. If your PHP Values are increased, please reinstall your pre-built website. Thanks
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Hi, Can you contact your hosting provider and ask him for logs? It will be beneficial for us. Thanks
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It's hard to say because it's the number of letters provided to host. I suggest you ask the hosting provider again or change the hosting provider to the one which supports PHP > 7.0 This is the only way to get it fixed. Thanks
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Hi, Please disable all of the plugins, clear the cache of your browser and check if the issue still exists. It looks like the problem is with "jetpack" plugin. Also, your HTML code is issued, these parameters don't exist in basic HTML. ht…
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Hey, Please send us WordPress dashboard access to the issued website and to one which is working fine privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the …
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Hi,Unfortunately, BeTheme doesn't have any gradient option in color.You have to use a Custom CSS to achieve that.Thanks
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Hi, There are many types of featured images in the theme, here are instructions for changing them: 1. To change the size of the images used in portfolio/blog, please navigate to theme options>blog,portfolio&shop>featured image. 2. To chang…
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If you open your website in HTML Mode (on firefox), then you can notice that your HTML code is colored in red. http://prntscr.com/ltfw14 It means that you've made an HTML issue somewhere and it will not work correctly. Find the issued HTML code in …
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Hi,Please send me a link to the screenshot of this error message.Thanks
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Properly created Mega Menu looks like this: http://prntscr.com/ltftfj You can even see it on our Splash page (hover the shortcodes menu item) https://themes.muffingroup.com/be/splash/ Also, your menu depth (amount of submenus) is too big to create…