Pablo
Pablo
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- Pablo
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I see that you already solved it out.Is there anything else I can help you with?Thanks
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Hi,Please go to Settings > Permalinks and change your "Common Settings" to something else and save it.Also, please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks.
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Hi,I tested it on couple of mobile devices and everything is working fine.Did you solve the problem?Thanks
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Hi, You can create a separate section for only for desktop, which will have only 100px of space. Create a section above the first section of the homepage, then add there a wrap and the "divider" item with 100px height. Then edit the sectio…
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Hi, I do not see four small boxes in the Decor or Decor 2 pre-built website. Can you show me a link which demo do you have in common? Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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I'm glad it's working now.If you have some other question, feel free to ask.Thanks
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It's not possible to fit that amount of items on the menu. Also, we do not support third party plugins. Please, try to make our Mega Menu feature - it's created for larger item menu amount. All about it: https://themes.muffingroup.com/betheme/docum…
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We didn't get any message from you yet. Please check your mail inbox for our response, look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all required information …
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Hi @lukaswrede By "the editor name" you mean the author of the post? Please send me a link to your website. It can be changed with Custom CSS. thanks
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Hi, What you are referring to is the action button. Please go to theme options>header&subheader>extras and change the action button. See here: http://prntscr.com/fb1egt We sometimes also add the 'BUY NOW' button as the last menu item, be s…
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Hi,Please go to Theme Options > Global > General.Change the "Style" of Image Frame to Hide.http://prntscr.com/lszl9g Thanks
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Hi, Unfortunately, Envato new security requirements do not allow us to revert this change. All text fields must be filled with text only, not with HTML tags. https://help.author.envato.com/hc/en-us/articles/360000481243-WordPress-Theme-Security-Requ…
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Hi, It's the subheader. You can hide it, please edit the main page of the shop, and on the bottom of this page, you'll find the "Subheader | Hide" option. Turn it ON.http://prntscr.com/lszhc6 Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hi, Unfortunately, Custom Icons cannot be added in BeTheme. But, you can add a social link in Theme Options > Social There is an Instagram too. But, remember to turn on the "Action Bar" in Theme Options > Menu & Action Bar > …
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Hi, Please disable all of the plugins and make this test again. Does it help? Thanks
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Hi, All possible changes of WooCommerce in BeTheme are in Theme Options > Blog, Portfolio & Shop > Shop Unfortunately, what you ask for require plugins file changes and we do not support it. Cheers
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Hi,Please paste this CSS into Theme Options > Custom CSS & JS > CSS.products .image_frame{ border:0 !important; } .products .image_frame .image_wrapper .mask{ box-shadow:0px 0px 0px 0px !important; } Thanks
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Hi,It's possible only with CSS.If you don't know how to do it, please send me a link to your website, I'll make it for you.Thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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It surely will be. But for now, as I said, it's the only way. Thanks
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Can you upload the screenshot with this error message on https://prnt.sc and post the link to it here? It will be beneficial for me. Thanks
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Hi, Can you explain to me what does this error message means? I do not understand this language, and it will help me a lot. Thanks
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Hi, Unfortunately, BeTheme does not have this scrolling effect. You have to create a JS script for it or use some third-party plugin, but we do not support that. Thanks
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Hi @arthurguiot, @targroupmedia Please send me a link to the screenshots of your System Status.BeTheme > System StatusThanks
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Hi,This website which you sent is not working.Please provide us correct link. Also, please disable all of the plugins (leave turned on only RevSlider plugin).Thanks
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Hi,Which plugin did you use to migrate your page?If you can do it again, please do it with this plugin:https://wordpress.org/plugins/duplicator/ But, remember to disable all of the plugins before migrating.Also, if this won't help you, please send m…
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…