Pablo
Pablo
About
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- Pablo
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Comments
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Hi,You have to install "Classic Editor", there is no other way right now.Thanks
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Can you send us a Wordpress Login credentials once more?Thanks
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Hi, It's not a good idea to insert a lot of videos/animations on the website. This is normal behavior, and it cannot be fixed. Also, your single video weight ~~12-16MB, they are very large, and it can be very problematic for low-medium budget PC's.…
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Hi, You should install BeTheme from the beginning. All of your settings are stored in the database so you won't lose them Make a backup before doing it https://wordpress.org/plugins/duplicator/ Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Is there anything else I can help you with?Thanks
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Hi, Please open your website in Firefox html mode (CTRL+U) and check html errors you got. Please fix them first and all should be fine. Thanks!
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Sticky Header is made to be smaller than the normal menu. It's possible to change it, but only with CSS. Thanks
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Hi,The color of the header can be changed in Theme Options > Colors > HeaderBut, you inserted the image in a header.Please go to Theme Options > Header & Subheader > Headerhttp://prntscr.com/lrvpyiBe sure that these two fields are em…
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Hi,It can be done only with CSS.Please paste this code into Theme Options > Custom CSS & JS > CSS.trailer_box a::after{ background:rgba(0,0,0,.4) !important; } Thanks
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Please use this tool to manage and to check if your key is not used somewhere else:https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest thanks
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Hi, The styles of the single post are inside the main folder of betheme > includes > content-post.php I cannot help you with modifying theme files. Item Policy says: Item support does not include services to modify or extend the item beyond th…
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Hi,It looks like you have a HTML error on end of your page.Please, create new page and check if this happens or try to find the issue with HTML on this pagehttp://prntscr.com/lrvdud Thanks
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Hi,It can be customized only with CSS.Please paste this code into Theme Options > Custom CSS & JS > CSSul.social i{ font-size:24px !important; } Thanks
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Hi,Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
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Hi, BeTheme is GDPR ready, but we do not have any scripts or plugins to extend the GDPR. You have to create a script by yourself to make it happen because we only help with issues of our theme and simple CSS. Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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I'm not able to change it by CSS, sorry about that. This button has inline CSS which is not possible to overwrite http://prntscr.com/lrw6cz You can change this button to column with text(or image) with <a> parameter. Just add to href="#w…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hi,I was on your website and this issue is not coming from BeTheme.Please contact your hosting provider, it could be issue of htaccess.Ask him for logs too. Thanks
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Hi,1) Your menu have too many items, get rid of one item or increase your grid width inTheme Options > Global > General 2) What browser do you use?I tested it and it works fine. 3) Your menu on mobile(responsive) is not stickyThanks
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I uploaded your logo (with all plugins disabled) again and it works.Please reupload them and everything should be okay.Thanks
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Please paste this Custom CSS into Theme Options > Custom CSS & Js > CSS.post-meta .date{ display:none !important; } Thanks
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Hi,Unfortunately, it's not possible.All of the videos can be inserted it "Video" item.Thanks
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Please send all required informations using contact form on our Themeforest profile page.Thanks
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I told you that before.You would have to create a JS script which will activate another button after the site load.Cheers
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Can you provide the class into the section with this button?Edit this page and edit section, then scroll to the bottom and type class like on this picture below:http://prntscr.com/lrj2p6Thanks
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I'm glad that you solved it!Is there anything else I can help you with?Thanks
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I'm glad that it works ;)Is there anything else I can help you with?Thanks
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Did you add an alt tag for this image in the Media Library in Wordpress Dashboard?If no, please do it. If yes, then please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/m…