Pablo
Pablo
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- Pablo
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Comments
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The caching software is installed in the multisite, I do not know how you configured it and if it's enabled. https://forum.muffingroup.com/betheme/uploads/377/9M3CUUSF150W.png Also, can you install other theme. like "Twenty Twenty" or &quo…
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Well, we do not have functionality in BeTheme which would enable that ? I know, that there are plugins which will extend the woocommerce to do that, but sadly I cannot recommend any of them because simply, we do not support them. thanks
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Hello, We were on your website and created the "Muffin Test" page, the WPBakery builder works fine on both editors (front and back) Also, we edited the front page of yours, and the WPBakery works fine too, did you solve the problem? https:…
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1) The image is nearly 130x130, it's just 4pixels - it's normal behavior because wordpress select the image which will not distort ratio of image - the functionality of that shouldn't be changed, because it can make a lot of problems with responsive…
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Hello, I tried to login into your website and the login credentials does not work. Can you send them once more? But this time, test them before you send them. thanks
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As I see, you are using the multisite instation - I think that you did not configure it correctly, because even when you upload the image you cannot enter it, even using the link which wordpress gives you after uploading it. I think, that you have p…
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After further investigation, you have to contact your hosting provider because while installing the pre-built website, the 405 error appear, which means that one of your routes are not allowed - but we need them, to install the pre-built website pro…
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Can I install the pre-built website from scratch? It means, that it will remove all of your actual pages and theme options. It looks, like the pre-built website did not download correctly. Thanks
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Sorry, but we did never test that plugin and we are not sure how it works - also, it's not supported by us :( In this case, you should contact the webdeveloper to investigate why it happen. thanks
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Hello, We were on your website and after disabling ALL of the plugins, the "Install Plugin" option appeared. thanks
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Hello, I created one page and cloned your homepage, both of them are updating correctly. https://ccei.me/mufftest/ https://ccei.me/mufftest-home/ Also, I can update your homepage without any problem. Are you sure that you do not have any problems wi…
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Hello, Did you solve the problem? I tested it on my co-worker PC and on my macbook and it looks fine in both cases, take a look, it's a screenshot from my device, using the Chrome browser: https://forum.muffingroup.com/betheme/uploads/365/7GDY4OCNTF…
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We'll check the situation with the builder template, because it shouldn't work that way. And yes, of course you can disable these squares at the top, please go to the Theme Options -> Blog, Portfolio & Shop -> General, and tick enable the …
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It won't be possible without changing the wordpress core files, it makes several copies of your image for different devices, to make it look the best as possible - this is default for wordpress. But, you should try what @Phil told you in his reply -…
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Your header does have some height applied, can you remove it? I mean change to 0px? Theme options -> Header & Subheader -> Header https://forum.muffingroup.com/betheme/uploads/039/VBK32MBD14YI.png thanks
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Well, your logo is white on white mobile menu, you can fix it in two ways: 1) Change the logo to other, with stroke or other color for mobile only. Theme Options -> Responsive -> General https://forum.muffingroup.com/betheme/uploads/539/NGMZAN…
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Sorry, but BeTheme and even Wordpress does not have anything in common with that problem. Your images are blurred even on the original, uploaded size - take a look, I selected the original images(original source, not cropped/resized by wordpress too…
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I noticed, that when you all of the sections without first two sections, it works fine. Did you migrate your website from hosting to hosting? Also, can you contact your hosting provider? It might be, that server refuses send some strings into the da…
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The problem is not related to the betheme, because it works when your plugins are disabled - probably one of the fixes to the recent released new WP and updated jQuery version made your plugins work not correctly. We do not quite know which one made…
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Hello, You can insert your custom css code in the Theme Options -> Custom CSS & JS -> CSS, in this place it will not get overwritten while updating the theme. Also, we strongly suggest to use the package with the Child Theme which is bundl…
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That's not a proper way of transferring your website, it probably does not changed the links in your Muffin Builder and Theme Options. Can you migrate it once more? But this time, please use a duplicator plugin mentioned by @Phil - after using this …
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Can you tell me on which page this issue does appear? I created new page, updated it and it works. Also, I cloned the homepage and updating the clone of it works fine. I'm worried about updating your pages, because of some data loss, does your webs…
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Hello, This page you sent does not exists, I tried to get into your homepage but it's having "under construction" mode enabled, can you disable it for investigation time? thanks
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Hello, Can you download the latest version of the BeTheme from the themeforest? Then, head to the FTP of your hosting, remove the whole BeTheme directory from themes directory and upload the package that you downloaded from themeforest. Also, if you…
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For this license key the support could be expired, but more recent license key could have the support not expired, becuase every time that you buy the license key, your support extend for 6 months - if both of them would be expired, then your access…
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Hello, All of the translatable strings of BeTheme are available to change in Theme Options -> Translate -> General, there is the "Days, Hours, Minutes, Seconds" string as well. https://forum.muffingroup.com/betheme/uploads/652/SV5N07…
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The portfolio items will inherit the items, sidebars from the main portfolio page, this is normal - it's like you said, like in blog. There is a workaround, please create another page and insert content that should be displayed ONLY on the main port…
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Hello, The problem is with configuration of your slider, I strongly suggest to create that slider from scratch, because there is something not correct and it's really hard to point the problem since the RevSlider became really huge software. Look, I…
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Sorry, but the issue is not related to the betheme itself, because the feature which is issued comes from third-party plugin (by the way, you have +70 plugins enabled, it's way too much). Also, it looks like you modified the woocommerce/wordpress fi…
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But, i'm not sure if I understand - the main portfolio page and category page are very different pages, they are using completely different layout. The category page is just wordpress dynamically created page and we cannot control it in any way usin…