Pablo
Pablo
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- Pablo
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Comments
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We do not support both of the plugins, but if after re-enabling them everything looks fine, then leave it. Otherwise you have to abandon them or contact the webdeveloper about making some modifications of the plugin or theme files to make them work …
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Please use this CSS code, it will solve your problem: body.rtl .post-header .title_wrapper{ margin-right:unset !important; } Thanks
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Hello, BeTheme by itself does not have any functionality to display "Blog" item as an author page. We use the same functionality as the Wordpress do, so if you will click on the "author" nickname on main blog page, it will redire…
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I tested it and it works as it should - so, you cannot use the video hosted on your server, but a youtube video - provide there a full link :) https://forum.muffingroup.com/betheme/uploads/839/L21OOQZCHMNZ.png Also, as you can see, the description w…
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1) Glad to hear that you solved it out. 2) Please use this CSS code: body.rtl .alert .alert_icon{ transform: scaleX(-1) !important; } 3) We'll talk about it with the developer team, for now we have to finish our actual target :) thanks
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Sorry, but these login credentials does not work. I tried to log-in and WP throw the error of incorrect credentials. Can you send them once more? But this time, test them before you send them. thanks
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I tested it, and the contact form works perfectly, the mail is coming to my inbox. https://forum.muffingroup.com/betheme/uploads/114/D7PR5AM5UHDL.png Please be sure, that you do not have your incoming messages in the SPAM folder or you did not make…
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Can you check, if the same happen when you turn on other theme, like twenty-twenty? (Insert slider in the gutenberg editor) I think, that it's not a BeTheme fault at all, but not correct configured slider of RevSlider. Thanks
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Hello, Please disable all of the plugins, clear the cache of your browser and re-save the theme options. After that, please check, if the issue still exists. thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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The Child Theme won't disappear by the betheme's fault, as we can both see, on the bottom of your screenshot, that wordpress detected the problem and that's why it does not show that theme. It means, that you made some customizations which broke the…
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BeTheme is compatible with the multisite recognization and a lot of customers are using it, so there is surely no problem on theme side. As the regulations says: You can use one license per end product, so you can use any pre-built website you des…
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Can you send us a link to that page? We have to check the soucre code of that page. thanks
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Well, in the console the error appear the same on that page, but if you do not use it there, I have to check it out once more. Can you recreate that account I had? I tried to log-in and it does not work anymore :( thanks
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Well, I think that's because of the server parameters that you got. Please, ask your hosting provider about increasing the "max input vars" to 5000 and 'Time Limit' to min. 180s in your php server. After that, it should work fine. thanks
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There is a problem with your hosting provider and some caching software for visitors. Even when you change something in the Muffin Builder, then it's visible only for administrators, which means that old content is hard-cached, even when I clear the…
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That's because you cannot insert a content for the main blog page using the muffin builder or any builder (even it it will display, it's still not a good idea) In your case, I would create another page with "Blog" item inside, and text abo…
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Hello, I cannot enter your website, did you migrate your website somewhere? Can you send us a link to the working website? thanks
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What's the critical error? Can you send us a link to the screenshot of it? Also, you should contact your hosting provider, to ask him about increasing the "max input vars" to 5000 and 'time limit' to 180s After that, everything will work f…
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Well, there must be a problem with the "Polylang" plugin (which is not supported by us) or by corrupting the database record of the slider because even when we switch to the theme to the default one, it does not work. Also, what is the dif…
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Hello, I cloned your page, disabled the Elementor from that page and it works fine, without any issue. https://www.boucheriebaikry.be/home-mufftest/ Thanks
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Hello, If you made the "Builder>SEO" option, then it's surely crawled, but it surely won't be the most important tag for SEO tags. Google usually watch the H1, H2 and sometimes H3 tags. thanks
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Hello, You can change the size of your logo by decreasing or increasing the logo height in the Theme Options -> Global -> Logo https://forum.muffingroup.com/betheme/uploads/263/G6MHKX32Q88X.png thanks
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Well, there is no way to change that - it's hardcoded in the theme, unfortunately. Remember, that decreased font is based on the regular(desktop) font size, so if you will decrease it on desktop it will be smaller on mobile too. Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Can you disable all of the minify/cache plugins? I cannot inspect the code of your website to investigate the problem. These two solutions should solve your problems already. Thanks
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Hello, It's possible only using the Custom CSS code, there is no option for decreasing only single elements on mobile :( Do you need help with it? thanks
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Hello, Sorry, but I do not quite understand what you exactly mean. Can you explain me it greater, with some screenshots if possible? thanks
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Hello, I tested it on all of the browsers you sent and it's working fine, did you solve the problem? Also, please clear the cache of your browser and check, if it works. thanks
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Hello, 1) It's just an WooCommerce plugin, so if you want to disable completely the shop feature, just disable the plugin. Otherwise, you cannot hide it at all because you have to set the main product page somewhere. 2) Same as in previous question,…