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Pablo

Pablo

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Pablo
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  • What you are referring to is the action button. Please go to theme options>header&subheader>extras and change or hide the action button. See here: http://prntscr.com/fb1egt https://forum.muffingroup.com/betheme/uploads/149/X6CSR2TBI4A0.png…
  • In this case, you should contact us through the contact form on themeforest profile, here, on the right side at http://themeforest.net/user/muffingroup#contact Remember, attach the license key, the screenshot like in your previous reply and describe…
  • Sorry, but as I told, we cannot remove that file, because it's a core file of the theme and a lot of features will not look as they should without it. All that we can suggest about speeding up your website is included in this topic: https://support.…
  • We'll discuss the video/podcast option, but I think it will be more like video than voice. About the exclusive demo, we do not provide this service, sorry about that ? Thanks
    in PSD files Comment by Pablo December 2020
  • We'll check if that feature won't cause any bigger issues on portfolio. If it won't we'll surely include it too ? Thanks
  • Hello @WebBat, Sorry, but we do not have this kind of feature. But, we can tell that there will be a lot more icons in the future :) thanks
  • How did you insert it, by WPBakery video item or how? Can you explain it greater? thanks
  • Well, then you want to build the multilingual website which require the WPML plugin. The basic theme does not have possibility to translate action button for each page, it's global setting. thanks
  • Hello, Please, stay patient - the new builder is going to be released soon, there is no exactly date when it will be ready. I cannot tell too much, but it surely will be a new experience (but, still simple, as the actual Muffin Builder is), which I …
  • Sadly, we do not have this kind of feature, the gallery item must show all of the items which are going to be displayed. If you would like to achieve that, you have to edit the theme files :( Thanks
  • Hello, Please disable the "minimalist" option and change the height of the header to smaller. Theme Options > Header & Subheader > Header https://forum.muffingroup.com/betheme/uploads/093/THRDJE9KK3LB.png Thanks
  • All of the instructions about the mega menu are on that video and topic below: https://support.muffingroup.com/documentation/mega-menu/ https://support.muffingroup.com/video-tutorials/how-to-use-mega-menu/ There is just a few elements that can be st…
  • About the woocommerce plugin, do you use any cache software on your website/hosting? They are usually the source of that kind of problems. If you want to mix your website, you have to create a subdomain with the betheme using the same license key, i…
  • Hey, Please send us WordPress dashboard access and ftp access to your server privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please att…
  • Hello, The type of menu the "BePortfolio" is a "Under Slider", you can select it in the Theme Options>Header&Subheader>Header, and to make it slide, please turn on the "Sticky Header", in the same location as …
  • Well, I do not know what you mean by 'write the story board of the demo', if you mean the idea for the demo, then we just do a brainstorm, then we provide that information for our graphic designer which makes demo, using images and assets from websi…
    in PSD files Comment by Pablo December 2020
  • This button is coming from the WPBakery, not the BeTheme. All of the buttons which are coming from us changed correctly, only that plugin has some problems. You should contact the plugin's author or some webdeveloper which will modify that string to…
  • Please try to insert the "one", "one-second" in div classes, like here: <div class="column one"><label>[text* your-name placeholder "Name"] </label></div> <div class="column one…
  • Sorry, but these login credentials that you sent are not working. Please send them once more, but this time, test them before you send them. thanks
  • Please take a look at this documentation: https://layerslider.kreaturamedia.com/documentation/#slider-builder There you will find the answer, please look at the "Slider Settings" section and "Advanced Settings" Also, we strongly…
  • There could be, because this file is loading the CSS styles, so sometimes, it has to fetch some non-numeric values (like font-family value). That's why, we do not trust and we do not suggest to use that kind of plugins, because they are not universa…
  • Please post your suggestion in this topic, we'll discuss it :) https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates Thanks
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Hello, You can only change the background for the section in the Muffin Builder, there is no way to set it globally. https://forum.muffingroup.com/betheme/uploads/778/F03Q6TM6OM7P.png If you want to use some kind of slider as a background, then it w…
  • Well, you surely should have the PHP 7 or higher. (PHP 8.0 as I said, is not supported with WP yet) Of course, the latest version of WP, and the most important: PHP Max Input Vars min. 5000 PHP Time Limit min. 180s PHP Memory limit 256MB (128MB will…
  • Now, the login page tells me, that login credentials are not correct, can you send them once more? But, this time, before you send them, test them if they works :) thanks
  • Well, this license key is correct, we tested it and you can surely register it. This tool you are trying to paste it, is only for deregistering the license key, and when it's not registered anywhere, then it throw the "Error" message. We c…
  • Please revert the PHP Version to 7.x, because the PHP 8.0 is not fully compatible with the wordpress yet. After that, everything is okay. thanks
  • Hello, Any WordPress theme can not be fully prepared according to Google PageSpeed Insights/Lighthouse because their guidelines are ridiculous. Mainly plain html pages are suitable for these guidelines. If you want to speed-up or make it the most S…
  • It won't be always equal to this line, because the the content is in the grid while the header is not. It was not created for that purpose, so it will be really hard to make it without CSS code. You would have to create a lot of CSS code or JS scrip…