Pablo
Pablo
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Comments
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I see that you have JetPack plugin(which makes a lot of troubles for betheme) and cache plugin. If they are really necessary, leave them. But I think, that because of them (and the traffic on the page) your server is overloaded so it will be loading…
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This can be issued because of this PHP 7.2, it's very common. Please, downgrade your PHP version to 7.0Thanks.
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This is field for only for short text.For something like this: https://themes.muffingroup.com/be/theme/shortcodes/content-elements/#fancyheading Thanks.
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hi,Please go to Theme Options > Global > AdvancedMake sure, that this field is blankhttp://prntscr.com/kqd3cz Also, edit this page where this issue appears, scroll down to page optionsand check, if this select boxes are disabled(--select--) h…
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Hi,Overlay menu is not displaying subitems.http://prntscr.com/kqd2kx You have to change the header type.Thanks
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Which grey line? I'm not sure that I understand which one should be hidden. Can you send me a screenshot of it?Thanks.
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If you do not want to use a normal menu to link the user to sections, you need to add a 'scroll' class to the custom link element . Paste a trailerbox shortcode inside the div in column and give it id with name of it (#myscrollid)and then, make but…
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Hi,Please go to Theme Options > Header & Subheader > HeaderTurn the Minimalist Option ONhttp://prntscr.com/kqee9t Thanks
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Hi,We tested it, and we do not have such a problem.Please disable all of the plugins, clear the cache and check again.Also, be sure that your theme is Parent Theme and it's up to date. Thanks.
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Hi,Please go to Theme Options > Addons & PluginsPlease change the Scroll | Plugin to default browser scroll.Thanks.
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Hi, What you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, you should contact your web developer. Item Policy says: Item support does not include se…
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Hi,Please talk with your hosting provider.Talk with him about increasing your PHP_Max_Input_Vars to 5000 value or more.Thanks.
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Hi,Please use this tool to manage your license keyshttps://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest Thanks.
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Hi,Please send here a link to screenshot of your System Status in BeTheme > System StatusThanks.
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Please disable all of the plugins, clear the cache and check again.We do not support Max Mega Menu plugin, so we cannot be any help for you.Thanks.
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Hi,Please paste this Custom CSS to Theme Options > Custom CSS & JS > CSSselect { -webkit-appearance:menulist; !important} Thanks.
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Hi,1) It's possible to change layout of the footer only inTheme Options > Footer http://prntscr.com/kq2de3If these layouts are not what are you looking for, you have tocreate new section in Muffin Builder which will imitate a footer. 2) Here it…
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Hi, What you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, you should contact your web developer. Item Policy says: Item support does not include se…
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This can be caused, because of missing menu.Be sure that you created menu in Appearance > Menus and you assigned this menuas main menu.http://prntscr.com/kq03uv Thanks
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Hi, This is not possible. Our demos are made in Muffin Builder, and there is no any converter for visual composer Thanks.
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All settings are stored in database, so you shouldn't lose it.But, to be sure that you'll not lose any content or anything, use this tool to make a backup.https://wordpress.org/plugins/duplicator/ Or do not delete the BeTheme directory/folder, just…
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Hi, Please disable all of the plugins, clear cache and check again.Thanks.
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hi,You don't see interior4 demo because of old BeTheme version. Please, update BeTheme to the newest version. Thanks
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Hi,Is there anything else we can help you with?Cheers
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hi,This link doesn't work.Can you show me it on screenshot and provide working link?Thanks.
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Please, paste this Custom CSS to Theme Options > Custom CSS & JS > CSS.single-product a.wc-forward{ color:red !important; } Thanks
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Hi,1) You shouldn't use that long content in Fancy Heading item.Just place a Fancy Heading item and type there only title Then, insert a column item and there type this long content text..fancy_heading{ text-align:left !important; } 2) I'm not 10…