Pablo
Pablo
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Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
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Sorry, but there is no option to set the padding for the mobile only - the WPBakery does not have this kind of functionality :( But, you can create another, separate column for the mobile only.All about responsive settings of the WPBakery here: http…
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Hello,You did not set the "Display type" to "Subcategories" while creating the products type.After switching it to proper type it displays the subcategories correctly, as it should. thanks
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We are not sure when it will be released, for now we have to end our primary target, as I mentioned in my previous reply. For now, if you want to use the WPML plugin, you have to use the basic headers from the betheme.Theme Options > Header &…
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You did not attach the link to your website, again - you only provided us login and password.Please send it once more, but this time be sure that you sent all of the informations:* Link to your website * Link to this topic We need all of them to cr…
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Can you disable all of the minify/cache plugins, it looks like the problem is coming from them.If this won't help you, please leave the minify/cache plugins turned off, I have to look at the source code of the website, for now it's not possible. tha…
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You did not attach the link to your website - you only provided us login and password.Please send it once more, but this time be sure that you sent all of the informations. thanks
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1) If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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You would have to ask the "Acymaling" author plugin for disabling additional styling, because we are not sure what it can causing it.As I looked at the source code, it's these css styles are not inherit from betheme. thanks
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The most common source of the problems are the plugins itself, thats why always check them first - in your case there is a lot of them, including the minify plugins which are minifying your js code - we strongly suggest not to do it. If you are aski…
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The product page should not be modified in any way using page builders.All of the settings (including layout of single post) are available to set in the Theme Options > Blog, Portoflio & Shop > Shophttps://prnt.sc/v7pcm1 Thanks
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You changed the structure, so in that case you should use the Equal Height of Wraps, but the actual structure is not correct. I know that I told you to remove three wraps and insert them in single one, but you changed the structure completely.Right …
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Hello,The 'archive' and 'category' files are generated from the index.php file, this is default for the wordpress nowadays.See the template hierarchy here: https://codex.wordpress.org/images/1/18/Template_Hierarchy.pngthanks
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Sorry, but the login credentials you sent are not correct, please send them once more.But this time, please test them, before you send them. thanks
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Hello,After further investigation I cannot see any difference, even on macbook (13')I compared the browsers on other screen and there is no difference - https://prnt.sc/v6x8xa Please, ask your client to clear the cache of his browser.thanks
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We have to end our actual target, then we'll select and start other features.For now, we cannot exactly tell when it will be added :( Surely, when it will be added, it will be included in the changelog, right here:https://support.muffingroup.com/ch…
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Sorry, but we do not support the "Acymailing" plugin so we do not know what issues it can couse, but it looks like it's coming from that plugin, did you test it if it works fine when CF7 plugin is used instead of the "Acymailing"…
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Currently, we do not have it in plans.We have to end our actual target, then we'll select and start other features. Of course, we check the "Your suggestion for future updates" topic first and discuss about the most important at the moment…
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Take a look at your homepage source code, it has a lot of elements which are in red color - it means, that these elements are affected with the html issue.See the screen: https://prnt.sc/v6wr95 It looks like you did not close one of the tags, like &…
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As I see, you are using the 21.8.3 version right now.Can you clone that website, then update it to latest version and give us an access for it? - We need to make deeper investigation of that problem because looking at the source code is not enough. …
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Hello,You should not insert them in several wraps, please insert it in single wrap.Also, you should not insert more than two promo boxes in one line, they are made to display two of them at single line. thanks
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Sadly, I do not see that message anymore, did you solve the problem?Also, please clear the cache of your browser. thanks
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Can you check if it will be visible when all of the plugins without woocommerce will be disabled?Also, I cannot notice it in the HTML code, did you remove the "Filter by price" widget from that tab? thanks
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Please paste that CSS code into Theme Options > Custom CSS & JS > CSShtml body .mfn-acc .title{padding-top:7px !important; padding-bottom:7px !important; box-shadow: unset !important;} .mfn-acc .question{border-width:0px !important;} than…
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Please update your theme to the latest version, we provided a fix for that behavior in the 21.9 version - which is the latest available right now. The "Package contains no files" error means that your license key is used on more than one d…
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You should contact your hosting provider about some cases first:1) Turn on the ZipArchive, it's required for proper working of the themehttps://prnt.sc/v2uy8s 2) Your "PHP Memory Limit" is way too low, it should be set to min 126MB, but fo…
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Hi Caro,If you want to display sidebar with widgets in the "WooCommerce" main page and products page, you have to insert the widgets in a sidebar tab which is dedicated for it.Right in the Appearance > Widgets, it's labeled as "Plu…
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Can you send us a link to your website?It's really hard to investigate the problem without taking a look at the source code. thanks
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Well, your Footer is really huge and it was set to be "Fixed", which means that it will be always visible and it was above the content. I changed it to "Default" footer style in Theme Options > Footer and it works fine then.Th…
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Sorry, but this filter plugin is not supported by us and we are not sure what can be the reason, because we simply did not test that plugin.https://prnt.sc/v23zex Our policy states that we do not support third party plugins or custom code so unfortu…