Perthdesigns
Perthdesigns
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- Perthdesigns
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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We will not recommend to disable Mod-Security on your account. Mod_security module helps to protect your website from various attacks. If mod-security is disabled on your account, your website will be at risk from vulnerabilities. Once mod_security …
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https://forum.muffingroup.com/betheme/discussion/comment/238598#Comment_238598 Thanks I'll give that a go
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Yes I have tried everything, I am just now working through some PHP issues, to see if that is the solution.
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No there is no solution forthcoming yet
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The lightspeed cache, was a plugin I downloaded to clear the cache, so that wasn't the issue. and the wordfence can't be the issue, because it is happening on another site with Betheme installed and that doesn't have either of these plugins. I am cu…
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Hi Phil It is still happening, I am going to explore some other options, but can you tell me what OS you have and what browser you used? Thanks Sharon
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Hi I have sent everything I thought you needed but haven't heard anything back. I sent a link to the backend, username and password and created a phpinfo.php file. What else do you need from me?
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https://forum.muffingroup.com/betheme/discussion/comment/238017#Comment_238017 Thanks I did see that, my apologies
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Hi Phil The email I sent was from another email address, it is for Onwinges Productions Regards Sharon
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Hi Phil I have just sent an email, when you get into the site, if you find the issue, can you let me know what it is and how to fix it, I have 3 other sites that use Betheme and I don't want it happening there. Thanks Sharon
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I switched to parent, I deactivated all the plugins, and trialed them 1 at a time and the one I thought was a problem, left deactivated and the things still disappear.
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Thank you for your help.
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Thank you, that worked perfectly.
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I don't know where that guy is looking but I don't have that option.