Phil

Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check that. Notice! Please attach a link to this forum discussion. Thanks

in Can't change mobile menu design Comment by Phil 1:00PM

Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access…

in I can't change the footer template on my website Comment by Phil 1:00PM

Sorry, but we didn't get any message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the re…

in Unable to fill space with Blog element Comment by Phil 1:00PM

Please elaborate what you mean by "them was regsitered wrong", as I quite do not understand. After all, it is good to see that you handled it. Best regards

in I can't register my Theme and use it Comment by Phil 1:00PM

Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check that out. Notice! Please attach a link to this forum discussion. Send…

in How to make this type of gallery Comment by Phil 1:00PM

Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access…

in [Urgent] Header and Footer styles are broken on the frontend (Looks fine in Editor) Comment by Phil 11:03AM

I received your private message with a link to your website. I can see that you use keyboard support on your website, but there is information next to the Border radius option for the image, which does not work when the keyboard support is enabled: …

in Border radius not possible anymore Comment by Phil 11:02AM

You should now be able to log in to your WP to send us dashboard access. Thanks

in Slight Glitch with the Read More button Comment by Phil 11:02AM

Please do not share your login credentials here, as others can see them. Anyway, as you already sent them I checked that by disabling all plugins, installing the pre-built website, and it seems that it works properly. Can you check that, please? Th…

in Pre built websites not loading pages and content after installation Comment by Phil 11:02AM

Hi, Please check if you can revert a revision from Betheme -> Theme options -> Backup & Reset -> History: https://forum.muffingroup.com/betheme/uploads/096/K5QEQECHS8DC.png Also, go to Betheme -> System status, and see if your server…

in Custom CSS no longer working Comment by Phil 11:02AM

The color for that is taken from Betheme -> Theme options -> Colors -> Content: Theme color: https://forum.muffingroup.com/betheme/uploads/648/MOSO65UUQ0GB.png Best regards

in Product page Comment by Phil 11:02AM

Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…

in Can't change mobile menu design Comment by Phil 11:02AM

Yeah, we made a correction on your website. I am glad we could help. Best regards

in Updates are no longer saved on the site. Comment by Phil 11:02AM

Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…

in „Becustom“ settings link sends me to 404 page Comment by Phil 11:02AM

Now the FTP works, but it leads to an empty catalog: https://forum.muffingroup.com/betheme/uploads/217/31402E3AYH3Z.png Please correct that. Thanks