Comments

• Hi, You are right that it does not import correctly. We must regenerate it. When we do it, I will let you know so you can import it again. Best regards

  in BeShowcase demo data is not complete Comment by Phil February 16
• Hi @8web, As you may have noticed in this topic, the problem was not fully resolved, the root cause was most likely the OP server, and we have not heard back from the hosting provider. Please attach the icons package you are trying to use, and we wi…

  in Icomoon file won't load icons Comment by Phil February 13
• Hi, Did you create this slider from scratch, or did you base it on an already existing one? Best regards

  in Revolution Slider not visible on mobile Comment by Phil February 13
• Hi, Are you deregistering it through Betheme -> Dashboard? Is there any error message when you click the deregister button? Can you send me a screenshot from your dashboard, please? I need to see your registration panel. Best regards

  in DeRegister Issue Comment by Phil February 13
• PDF should not work at all because it is not an image format. It is weird that somehow it works on Safari, and I not know the reason behind that. Best regards

  in Zoom box images appear on Safari but not on Firefox or Chrome Comment by Phil February 13
• Did you use an option to regenerate thumbnails? It shows automatically after you sucessfuly import pre-built website. If not, you can still do it through Betheme -> Tools. https://forum.muffingroup.com/betheme/uploads/718/NF1HPDUL6RRB.png Best re…

  in Template installation without deleting the database. Comment by Phil February 13
• Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…

  in BeBuilder WPML switcher native language settings Comment by Phil February 13
• Hi, I have passed it on to the dev team, and we will consider adding such feature. Best regards

  in Parallax background alt text Comment by Phil February 13
• Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …

  in edit header account icon hyperlinks Comment by Phil February 13
• Hi, Please go to Betheme -> Theme options -> Shop -> General, and enable Catalogue mode: https://forum.muffingroup.com/betheme/uploads/916/LVIYCVI3JYTY.png Moreover, you can remove pages you mentioned. Best regards

  in Woocommerce Comment by Phil February 13
• Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…

  in Text modification Comment by Phil February 13
• Hi, Please see if this text is not hidden for mobile. https://www.sliderrevolution.com/documentation/responsive-settings/#device-visibility Best regards

  in Revolution Slider Comment by Phil February 13
• Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks

  in Header Template not Displaying the same on landing page/ Promo Bar not working as it should. Comment by Phil February 13
• Hi, FYI, H1-H6 are not headers, but headings. Please go to Betheme -> Theme options -> Custom CSS & JS -> CSS, as you have some CSS that changes the font-size: https://forum.muffingroup.com/betheme/uploads/813/SP8AIAPLTVSI.png Moreover,…

  in Headers are not showing different sizes Comment by Phil February 13
• Hi, Please do not create duplicate discussions: https://forum.muffingroup.com/betheme/discussion/80173/revolution-slider-not-visible-on-mobile#latest Thanks

  in Revolution Slider missing Comment by Phil February 13
• I tried zooming in, zooming out, in Chrome and Firefox, and I had no luck of replicating this. I have selected your slider in the Page options instead: https://forum.muffingroup.com/betheme/uploads/573/XHJVJ6LH48PR.png Please check how it displays f…

  in Width issue with slider plugin element in section wrap Comment by Phil February 13
• We have corrected that. Please check it out. Best regards

  in Connecting custom Portfolio with Ajax Filter Comment by Phil February 13
• Sorry, I did not notice the part about the navigation before. Did you add it after editing your original message? They can be disabled in Betheme -> Theme options -> Global -> Navigation & Share: https://forum.muffingroup.com/betheme/up…

  in Be "Templates" section disabled after updating to the latest theme version Comment by Phil February 12
• You still had 1px font size assigned to this element in the mobile view: https://forum.muffingroup.com/betheme/uploads/688/9I7VYJTFK73G.png I have removed that

  in Text is super small Comment by Phil February 12
• We have corrected it on your website. Please check it out. Best regards

  in Mobile Menu for One page layouts Comment by Phil February 12
• Hi, Can you specify which images do not show, please? https://forum.muffingroup.com/betheme/uploads/786/4WPUVIMIIURY.png I do not see anything odd on your website, but I might be looking in the wrong place. Best regards

  in Pictures are not visible Comment by Phil February 12
• I can see that you do not have the newest version of Bethem installed. Please update it, and check if the problem persists. Thanks

  in 5 stars rating mobile problem Comment by Phil February 12
• Hi, 1) There is no option to change the link there. 2) Privacy Policy page can be set in the Settings -> Privacy option: https://forum.muffingroup.com/betheme/uploads/654/BT6GTQ7F31RP.png Best regards

  in edit header account icon hyperlinks Comment by Phil February 12
• If you have a website with an example of the exact design you want to achieve, maybe I would be able to get the context of it all and provide a more direct solution. Best regards

  in Sticky scroll how can I manage the height Comment by Phil February 12
• It is good to see that your website looks better now. Anyway, I do not know what else you have a problem with, as I do not know how your website looked before, and what you need to adjust. Please provide details on the remaining problems, and attach…

  in Update from v15 to v28 Comment by Phil February 12
• So everything is fine now? Best regards

  in Text is all the way on the left margin Comment by Phil February 12
• Hi, You used a PDF file: https://forum.muffingroup.com/betheme/uploads/842/7NAJQ0FS7UMN.png Please replace it with an image format (recomended one is webp). Best regards

  in Zoom box images appear on Safari but not on Firefox or Chrome Comment by Phil February 12
• Did you use the database reset option during the import? Best regards

  in Mega Menu import Comment by Phil February 12
• Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact as we must take a closer look at this. Notice! Please attach a link to this foru…

  in ACF Relationship query loop in CPT Layout Comment by Phil February 12
• You wrote beyond my working time, so I could not answer you. Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks

  in Template installation without deleting the database. Comment by Phil February 12
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