Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
4,956
Last Active
Roles
Moderator

License key verification

We do not store any license keys, it is for verification purpose only if support expired

Where can I find my purchase code?

Comments

  • Hi, Please see the following article: https://support.muffingroup.com/how-to/how-to-activate-auto-slide-for-slider/ Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Settings for that can be found in Betheme -> Theme options -> SEO. https://forum.muffingroup.com/betheme/uploads/233/O4ZIOIVG009D.png You can also set them up for particular pages in the Page Options. https://forum.muffingroup.com/betheme/…
    in Meta Comment by Phil March 28
  • 1) I do not think we have a similar pre-built website. 2) I cannot recommend any other plugins then the ones we support: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility 3) If you use Blog or Portfolio for that, you can e…
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Hi, 1) Please see the following article: https://searchfacts.com/not-showing-on-google/ 2) This error message does not seem to be related to Betheme. I suggest contacting your web developer and hosting provider regarding this. Best regards
  • Hi, Please leave your suggestion on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks to that, we will not lose your message among other forum discussions. Best regards
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in portfolio Comment by Phil March 28
  • Please see the following article and try tips from it: https://muffingroup.com/blog/wordpress-session-expired/ Best regards
  • In the Blog Slider element, there is no setting to change this heading. You can recreate that and use any heading you want with Query Loops. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
    in Blog Slider Comment by Phil March 28
  • No, because as I mentioned, it is also a post-type, and pagination (Load more) gets in conflict with another post type. Best regards
  • 1) The other way to move these buttons down is by adding some top margin to the section. 2) Elements in BeBuilder have default margins assigned to them. https://forum.muffingroup.com/betheme/uploads/562/OZ055YPLZ896.png Open these elements settings …
  • Your license key is assigned to two domains. You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme license on two domains. Please correct that (after deregistration, remove theme fi…
  • Sorry, but you did not attach a link to a website where you want to register your license key (only user credentials). Can you send it here, please? Thanks
  • Thanks for sending FTP access. We are currently checking the problems you mentioned. Best regards
  • Hi, We had to update the tool responsible for that feature on this demo. Please try again now. Best regards
  • Now, we are able to log in, but we do not have permission to edit files. Can you change it as well, please? Best regards
  • Hi, Can you please tell me the exact name of the mobile you are testing it with? Thanks
  • Hi, Sorry, but you wrote beyond my working time, so I could not answer you. Please try the following CSS code: @media only screen and (max-width:479px){  .gallery .gallery-item{    width: 50%!important;  } } Best regards
  • You used the Menu Burger element. Instead, you must use the Menu element. Best regards
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
  • Sorry for the misunderstanding. You can use our templates unless you do not use their substitute in Elementor because Elementor ones will overwrite them. Also, yes, there is an Elementor version of this demo: https://forum.muffingroup.com/betheme/up…
    in ACF Comment by Phil March 28
  • Hi, Unfortunately, what you showed in the screenshots is not possible with our theme. I cannot recommend any other plugins than the ones we support: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility If you would like to se…
  • You have some cache tools. I have disabled it, and I suggest activating it after you finish working on your website. https://forum.muffingroup.com/betheme/uploads/402/1SAFJIEJURZJ.png 1) Most likely, theme options do not save because of the time li…
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in portfolio Comment by Phil March 27
  • Hi, Where did you receive this message? Best regards
  • Not exactly this, but something similar can be done with the Offer Slider Thumb. https://muffingroup.com/betheme/elements/offer-slider-thumb/ Best regards
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
  • Thanks, it works. However, the FTP is not working anymore. Did you remove or change that? https://forum.muffingroup.com/betheme/uploads/083/5OLL5RQKTQC0.png Best regards
  • Thanks for the explanation. However, the account you have created and sent us does not have admin rights, so I could not check anything. https://forum.muffingroup.com/betheme/uploads/308/G5DJOIWE7D3D.png Please change this user privileges to admin. …