
Phil
Phil
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- Phil
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hi, Go to Betheme -> Theme options -> Global -> Advanced, and set BeBuilder visibility to HIDE for Everyone: https://forum.muffingroup.com/betheme/uploads/989/RFI9K4VHYIFF.png Best regards
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Hi, Sorry, but you gave almost no information. Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ma…
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Sure thing. See the following screen recording: https://forum.muffingroup.com/betheme/uploads/671/9CDN1AOBG6AW.zip
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I have checked that and the pages load almost immediately: https://forum.muffingroup.com/betheme/uploads/523/VGFHWT15PVAI.zip Are there any specific pages I should check? Or should I take any particular steps? Best regards
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Please check it out now. I used a WP Rocket option to Clear Used CSS: https://forum.muffingroup.com/betheme/uploads/494/LJMIL7ZPFSQ7.png https://forum.muffingroup.com/betheme/uploads/419/GQ0280CCN716.png Best regards
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Add some left margin to this element in the Advanced -> Spacing. Thanks
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The root cause was that the license was not registered on your domain: https://forum.muffingroup.com/betheme/uploads/821/0GDIBDSGLEQ9.png Also, you forgot to deregister it from the previous domain: https://forum.muffingroup.com/betheme/uploads/460/D…
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One of your plugins is the culprit. I disabled most of them, and the video autoplay works properly. https://forum.muffingroup.com/betheme/uploads/644/A48GGUEBMINN.zip https://forum.muffingroup.com/betheme/uploads/892/CN0N6GDSFN05.png To find the cul…
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It must be set here: https://forum.muffingroup.com/betheme/uploads/010/PUS2HD6BEE4D.png And here as well, as you have different section for tablet and mobile view: https://forum.muffingroup.com/betheme/uploads/582/VYH53AGQF7FP.png Best regards
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In Betheme -> Theme options -> Global -> Advanced, you set to hide the WordPress Editor: https://forum.muffingroup.com/betheme/uploads/955/IQJU2A2PUUW2.png Change it to Show. Best regards
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I received your private message, but unfortunately, WP login credentials do not work: https://forum.muffingroup.com/betheme/uploads/654/JAFO7QYO46CA.png Please send another message with working credentials. Before sending, double-check if they are c…
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Thanks for sharing how you managed to solve that. It will surely be helpful for others with similar struggles. Best regards
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Hello, Please check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make y…
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Hi, I opened the third menu item according to your screenshot and it looks like this for me: https://forum.muffingroup.com/betheme/uploads/609/YDDCL5JPLL76.png Am I looking at the correct page? If not, please attach a link directly to place where yo…
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Hi, Please go to Betheme -> Theme options -> Responsive -> General, Disable Content overflow, and check if the problem persists: https://forum.muffingroup.com/betheme/uploads/672/YSSIMP38RXRW.png Best regards
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Hi, 1) Try the following CSS code: .archive.author #Content{ padding-top: 120px!important; } 2) Go to Betheme -> Theme options -> Header & Subheader -> Subheader, and set some top padding: https://forum.muffingroup.com/betheme/uploads/…
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Please set the Width to auto for the Icon wrapper: https://forum.muffingroup.com/betheme/uploads/356/VMUR89X4JA1B.png Best regards
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Edit your CPT template, use the Post Content element, and set the Source to BeBuilder: https://forum.muffingroup.com/betheme/uploads/304/BWLBDN6B2DF8.png Best regards
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Sorry, but the login credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/085/FNOBZIJ8D4YK.png Are you sure that they are correct? Best regards
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Please open template settings and select Style to stick to the bottom: https://forum.muffingroup.com/betheme/uploads/998/W3FZYRMJS3K9.png Best regards
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Sorry, but we didn't get any message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the re…
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Your SVG files are corrupted. I restored the revision for the broken page, removed all SVG files, and the page was saved correctly. I suggest regenerating these files and double-checking them while using them on the website. We use Figma to generate…
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I suggest contacting the WP Rocket support regarding this. They will surely be able to advise what could be the reason of that, and how to correct this. Thanks
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Hi, I do not want to misunderstand you. Can you provide more details about that, please? Thanks
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Hi, Please explain in more detail exactly what you want to achieve. Thanks
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So everything is fine now? Is there anything else I can help you with? Best regards
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Sorry, I forgot to attach it. Thanks for being alert. Best regards
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I am happy I could help. If you have any other questions or problems, feel free to ask. Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link t…