Phil
Phil
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- Phil
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Comments
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I am sorry, but again, I do not see that. https://forum.muffingroup.com/betheme/uploads/345/FQV6OANWZMX9.png Where can I find this? Best regards
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Hi, BeBuilder does not have such functionality, so it is not possible with it. I cannot tell if the same is true for Elementor, as we are not the authors of this plugin and I am not familiar with is all extensions. You would have to check it on your…
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Hi, I have passed it on to the dev team. We will take a look at this. Thanks
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Hi, Did the plugin author provide any more details, or just say that it is a theme issue? Please go to WooCommerce -> Settings -> Products, disable AJAX option, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/4…
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to this forum …
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Please edit your shop template, and change the columns to the new version: https://forum.muffingroup.com/betheme/uploads/977/W3WMUHKCDZS1.png Then, in the style tab, set the gap to zero: https://forum.muffingroup.com/betheme/uploads/093/NZDVEXJ10KZE…
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Hi, The sidebar menu opens with the Menu Burger element, which is available in the Header Builder. So you must create a header template with the Menu Burger, and choose the sidebar menu template within it. See the following video tutorials: https://…
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Hi, Please download a fresh Betheme package from ThemeForest, install it on your website (replace the current one), and try to register your license then. If it will not work, please send us your license key, the WordPress dashboard, and FTP access …
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1) One of your plugins seems to interfere with the pre-built website installation process. So yes, you before any import, you should disable all of your plugins, and activate them back once the import is done. 2) Please see the following article: ht…
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You should contact your hosting provider and ask to adjust the server configuration to match theme requirements. Thanks
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Hi, Sorry, but I do not quite understand. What options are you looking for? Please explain your problem in more detail. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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I have checked the header and it looks exactly the same as in the BeBuilder: https://forum.muffingroup.com/betheme/uploads/489/LEJESAOLQFA7.png https://forum.muffingroup.com/betheme/uploads/000/1NSC000ACLPE.png Regarding the footer, I opened the foo…
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Are you sure that you disabled all plugins? I disabled the following plugin, and the blog element displays correctly: https://forum.muffingroup.com/betheme/uploads/818/F24L8LY26RAK.png https://forum.muffingroup.com/betheme/uploads/341/9CMEC3WWW0WM.p…
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This issue was unrelated to the read more button or to the changes we made. Anyway, we have fixed it as well on your website. Please check it out. Best regards
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Hi, Please update Betheme to the newest version. Thanks
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On which page you have that?
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Sorry, but we didn't get any message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the re…
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Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check that. Notice! Please attach a link to this forum discussion. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access…
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Sorry, but we didn't get any message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the re…
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Please elaborate what you mean by "them was regsitered wrong", as I quite do not understand. After all, it is good to see that you handled it. Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check that out. Notice! Please attach a link to this forum discussion. Send…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access…
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I received your private message with a link to your website. I can see that you use keyboard support on your website, but there is information next to the Border radius option for the image, which does not work when the keyboard support is enabled: …
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You should now be able to log in to your WP to send us dashboard access. Thanks
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Please do not share your login credentials here, as others can see them. Anyway, as you already sent them I checked that by disabling all plugins, installing the pre-built website, and it seems that it works properly. Can you check that, please? Th…
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Hi, Please check if you can revert a revision from Betheme -> Theme options -> Backup & Reset -> History: https://forum.muffingroup.com/betheme/uploads/096/K5QEQECHS8DC.png Also, go to Betheme -> System status, and see if your server…
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The color for that is taken from Betheme -> Theme options -> Colors -> Content: Theme color: https://forum.muffingroup.com/betheme/uploads/648/MOSO65UUQ0GB.png Best regards