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Phil

Phil

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Phil
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  • Please activate stretch option in the Advanced -> Positioning of the section: https://forum.muffingroup.com/betheme/uploads/447/E98CA5FXMNWG.png Then in the wrap settings set Space between: https://forum.muffingroup.com/betheme/uploads/093/NDYGK0…
    in Keep same height as picture Comment by Phil 11:00AM
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in The site is behaving strangely. Comment by Phil 11:00AM
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Blog post filters stopped working and there's an error Comment by Phil 11:00AM
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Betheme AJAX does not work with MultiCurrency Comment by Phil 11:00AM
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in mega menù Comment by Phil 11:00AM
  • But it does not seem to be a product page, but a regular page. If you want a product, please install WooCommerce and create products. Best regards
    in product image Comment by Phil 11:00AM
  • Yes, I need to access your WP panel, and the user you sent must have admin rights. Thanks
    in I can't change the footer template on my website Comment by Phil 11:00AM
  • 1) The dark blue underline is an item animation, and you can change it in the Animation section (in the Menu tab): https://forum.muffingroup.com/betheme/uploads/491/X4KT7YE7NPZW.png https://forum.muffingroup.com/betheme/uploads/354/240BHVUCEPMN.png …
    in Can't change mobile menu design Comment by Phil 11:00AM
  • Hi, Sorry, but I do not quite understand. Explain that in more detail, please. Also, attach a link to your website. Thanks
    in Keep same height as picture Comment by Phil March 24
  • 1) Attributes imported from a pre-built website is a complicated mechanism for which we have not found a solution yet. Only option to reset them would be removing attributes and readding them. 2) I am not familiar with any method that could allow th…
    in Is there a way to add Ajax filters (Filters element) to product page? Comment by Phil March 24
  • If tabs are an alternative that you accept, you can use our pretty new feature called tabber. See the following video tutorial: https://support.muffingroup.com/video-tutorials/tabber-tutorial-build-content-tabs-visually-in-bebuilder/ Best regards
    in Displaying a list of files links in an Accordion or Tabs. Comment by Phil March 24
  • If you add the Product Images element to your single product template, then it will appear on the product page. https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-product-layout/ Best regards
    in product image Comment by Phil March 24
  • Hi, If you want to use tags, then you can use a direct link to that tag. Go to Products -> Tags, and copy the link that appears afer you click on "view": https://forum.muffingroup.com/betheme/uploads/736/LDV0MVWUMRV3.png Or in Appearanc…
    in More shop pages Comment by Phil March 24
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Blog post filters stopped working and there's an error Comment by Phil March 24
  • There is a bug in the theme files. Today, we will release an update that includes this fix. Best regards
    in Product Add-On causing crash when trying to use the BeBuilder Comment by Phil March 24
  • Hi, Do you have any error messages? If yes, where does it show, and what does it say exactly? It would help if you attached a screenshot showing that. Thanks
    in API server connection failed - Cannot register theme license Comment by Phil March 24
  • We need to regenerate the file for translations. It will be done in the next update, and you should be able to translate these with Loco. Best regards
    in Is there a way to add Ajax filters (Filters element) to product page? Comment by Phil March 24
  • Hi, 1) Please go to Betheme -> Theme options -> Blog & Portfolio -> Portfolio, and uncheck the Categories option: https://forum.muffingroup.com/betheme/uploads/944/NTME6JLW862O.png 2) It is an H4 heading. If you want to modify it, go to…
    in Remove categories navigation button Comment by Phil March 24
  • Hi, Do you have any examples showing how you want to look? It would help to understand your goal. Best regards
    in Feedback message after submitting a contact form Comment by Phil March 24
  • Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
    in Cannot update theme Comment by Phil March 23
  • There is no option to put a template in a page. Templates are used to define the style of a particular type of post (e.g., products), and they cannot be used in regular pages. If you want to display information from a product on a page, you can use …
    in product image Comment by Phil March 23
  • You might be right, but it is a really old option that we have not touched since 2016, and that is mostly the main reason why it still exists, and it is placed right there. Best regards
    in Strange thin line underneath subheader image Comment by Phil March 23
  • Hi, After your "Edit" I assume that you found it, right?: https://forum.muffingroup.com/betheme/uploads/473/DR4T6671H392.png Best regards
    in Product atributes element Comment by Phil March 23
  • Hi, Can you explain that in more detail, please? It would also help if you attached some examples showing what you want to achieve. Best regards
    in Displaying a list of files links in an Accordion or Tabs. Comment by Phil March 23
  • Hi, Please go to Betheme -> Theme options -> Global -> Advanced, and uncheck the Shadows option: https://forum.muffingroup.com/betheme/uploads/168/KMXYAH28525Q.png Best regards
    in Strange thin line underneath subheader image Comment by Phil March 23
  • We have corrected it on your website. Please check it out. Best regards
    in Product Add-On causing crash when trying to use the BeBuilder Comment by Phil March 23
  • You can shorten the content of the page. Large amount of elements and customizations cause the page to load longer. Unfortunately, there is nothing else I can suggest. We currently maintain BeBuilder Blocks Classic as a Legacy Module primarily to en…
    in Cannot edit pages Comment by Phil March 23
  • It seems that I was able to replicate that once. After I passed it on to the dev team, they were not able to see that, and neither was I when I tried again. I kept trying to see any pattern when it happens and when it does not, but with no luck. Do …
    in BeBuilder Bugs: CSS Code Editor, Classes and Scope Comment by Phil March 23
  • Hi, You cannot add Woo elements to a regular page. But in a single product template, just drag and drop them: https://forum.muffingroup.com/betheme/uploads/774/8WMNYXV8QQ6O.png Best regards
    in product image Comment by Phil March 23
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in 404 errors on iphone and huawei devices Comment by Phil March 23
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