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Phil

Phil

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Phil
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  • That is because you have a standard header style from the theme options selected. Mega Menu works only with the header template made with the Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in Failed to import website demo template. Comment by Phil 12:00PM
  • Hi, Please see the following video tutorial showing how to create such filters: https://support.muffingroup.com/video-tutorials/ajax-advanced-filtering-live-product-filters-for-any-post-type/ To use it in a sidebar, you should put filters inside the…
    in How to enable the Mobile Sideslide Filter Menu (Off-canvas)? Comment by Phil 10:00AM
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to…
    in Be theme 28.3 causes problems Comment by Phil 10:00AM
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Video not popping up on mobile Comment by Phil 10:00AM
  • Hi, Which page of this demo do you want to import exactly? Best regards
    in Single page import doesn't work Comment by Phil 10:00AM
  • Hi, Are the slugs of these attributes in the Latin alphabet? If not, it could be the reason. If yes, and it still does not work, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at …
    in Sidebar menu+Filters Form Comment by Phil 10:00AM
  • Hi, Sorry, but I do not understand what your goal is. Please explain that in more detail. Thanks
    in Side Panel Bug Issue Comment by Phil 10:00AM
  • Hi, Are you editing with BeBuilder Blocks Classic? We currently maintain BeBuilder Blocks Classic as a Legacy Module primarily to ensure continuity for our long-term users who are deeply accustomed to this specific workflow. Now, to ensure the smoo…
    in Enormous loading times. Comment by Phil 10:00AM
  • It should be working fine for you now. Did you try it in the meantime? Best regards
    in Purchase codes not working Comment by Phil 10:00AM
  • Hi, Please try again now. Servers were overloaded, and that is why you could have problems with registrations. Best regards
    in Newly purchased licence key not working Comment by Phil March 28
  • Good to know that the plugin authors offers that. Still note that it is not listed as a plugin supported by us: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility So remember that regarding all questions related to this plu…
    in BeBuilder Filter Form > Custom Postmeta > _price Comment by Phil March 28
  • You can use a mega menu template. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mega-menus/ Inside the Mega Menu template, put the Shop Categories element. Best regards
    in Failed to import website demo template. Comment by Phil March 28
  • I have passed it on to the dev team, and we will check this out. Best regards
    in Betheme AJAX does not work with MultiCurrency Comment by Phil March 28
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Cannot edit the header's template Comment by Phil March 28
  • Hi, We got other similar reports, and we are currently checking why it is happening. Please stay tuned. Thanks
    in Purchase codes not working Comment by Phil March 27
  • Hi, Please change the style from Masonry to Grid. https://forum.muffingroup.com/betheme/uploads/026/I2XCU43K2SQN.png Best regards
    in Alignment of projects Comment by Phil March 27
  • Hi, Please edit this element, and change the Load More button to No: https://forum.muffingroup.com/betheme/uploads/810/4D67LGXNBK46.png Best regards
    in Removal of the see more button Comment by Phil March 27
  • This plugin does not support AJAX actions, and we need to hook into a filter or action to make it work properly. We are going to write to Woo about that, but we do not know when we will hear back from them. Best regards
    in Betheme AJAX does not work with MultiCurrency Comment by Phil March 27
  • We have access now. However, we encountered another obstacle, as without FTP, we do not have access to debugging tools. Currently, we are trying to replicate that in our environment. Best regards
    in Betheme AJAX does not work with MultiCurrency Comment by Phil March 27
  • You wrote beyond our working time, so we could not answer you. How many times did you import demos? I can see that some pages have six copies or even more. Anyway, for your case, I suggest a different approach than importing the demo by skipping the…
    in Failed to import website demo template. Comment by Phil March 27
  • I am glad that you handled it. Have a nice weekend too. Best regards
    in Footer button as a phone link on the iPhone Comment by Phil March 27
  • We do not support this plugin, and we have not tested it, but you can try it out. But, please note that if you encounter problems with this plugin, we will not be able to help, and you will have to contact the plugin authors with all configurations …
    in BeBuilder Filter Form > Custom Postmeta > _price Comment by Phil March 27
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
    in Cannot edit the header's template Comment by Phil March 27
  • Hi, I need to clarify that. Do you need to center texts inside a toggle element, or do you need to center an entire element? Best regards
    in Center Toggle items? Comment by Phil March 27
  • Yes, that is because class is declared twice. With this information, they should be able to correct that. Best regards
    in Im getting a critical error Comment by Phil March 26
  • Sorry, but we do not provide this kind of support. Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact so we can take a closer look at this.…
    in Failed to import website demo template. Comment by Phil March 26
  • Unfortunately, without FTP access or at least a theme file editor, we are not able to check the root cause of this.
    in Betheme AJAX does not work with MultiCurrency Comment by Phil March 26
  • We have checked that, and we have done everything to prevent such a situation from happening. Now it is triggered only by the plugins. So please contact the plugin authors to fix that. Best regards
    in Im getting a critical error Comment by Phil March 26
  • 1) I do not set this button on your website. Did you remove it? 2) You can set the icon here: https://forum.muffingroup.com/betheme/uploads/480/9EFX5TMYGF6Y.png Best regards
    in Footer button as a phone link on the iPhone Comment by Phil March 26
  • Sorry, but we have not received any message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of…
    in Betheme AJAX does not work with MultiCurrency Comment by Phil March 26
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